2 bilingual customer service representative jobs found in Little Rock, AR

Primary Role: The Personal Lines Account Manager works collaboratively with the Producer and/or Account Executive managing a book of business. Coordinates and provides day-to-day service for Personal Lines clients by maintaining client relationships, supporting client retention, maintaining strong carrier relationships and understanding client needs. Serves as day-to-day contact and provides resolution for client questions and issues. Duties and Responsibilities: Manages a book of insurance business, while acting with a high degree of professionalism Provides professional, courteous service to our clients, carrier representatives, underwriters, business partners, and HUB colleagues, resulting in a rate of account retention that meets or exceeds expectations May also be responsible for account rounding and in accordance with standard practices, policies, and procedures Works closely with Producers (if applicable) and other HUB personnel on all aspects of client service,...

Primary Role: As a Commercial Lines Account Administrator, you will be responsible for assisting Account Managers, Account Executives and Risk Consultants with the servicing of assigned Commercial Lines accounts in accordance with the practices, policies, and procedures of the Company. Duties and Responsibilities: Coordinate the servicing of assigned accounts with the Account Manager Enter data as required by insurance company automation systems Provide support to the Account Manager on pre-renewal processes Handle correspondence and the clerical processing of accounts including applications and computer input of each account Process certificate of insurance requests as needed Help track cancellation/reinstatement system for commercial accounts Responsible for developing complete familiarity with all forms and paperwork including their intent and purpose Conduct business from a professional standpoint and willingness to learn Prepare invoices, transmittals, ID cards,...