2 account manager jobs found in Long Beach, NY

- The Customer Service Representative is a key point of contact for the company’s brokers and customers and is responsible for delivering a responsive, professional and personal service experience across telephone, email, chatbot and other communication channels. The position combines customer service with accurate system and contact-data maintenance. Working under the direction of the Customer Service Manager, the Customer Service Representative helps ensure that brokers and customers receive timely assistance, company records remain accurate, and technology enhances rather than replaces the human element of the customer experience. Key Accountabilities/Deliverables: Provide a professional, responsive and personalized experience for all inbound broker and customer telephone, email and electronic inquiries. Monitor chatbot activity, respond to or escalate inquiries appropriately, and maintain the human element of digital customer interactions. Accurately enter,...

- A multi‑state commercial insurance carrier is seeking an Office Services & Facility Maintenance Assistant to support efficient mailroom operations and assist with minor maintenance tasks that contribute to the overall condition, safety, and functionality of the facility and grounds. This versatile, hands‑on role requires strong organizational skills, attention to detail, and the ability to perform physical tasks. This position is onsite at our Long Beach, NY location and cannot be performed remotely. Key Accountabilities/Deliverables: Receive, sort, and distribute incoming mail, packages, and inter-office correspondence in a timely manner Prepare outgoing mail and packages for shipment, ensuring proper packaging, labeling, and postage using mailroom equipment such as postage meters and scanners Coordinate pickups and deliveries with various external courier services (e.g.,  USPS , FedEx, UPS). Maintain accurate logs and records of all incoming and outgoing...