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Los Angeles customer experience representative

17 customer experience representative jobs found in Los Angeles

The Baldwin Group
03/05/2026  
Customer Service Representative- Westwood Insurance Agency
Westwood Insurance Agency is one of the largest personal lines agencies in the US. Since 1952, we’ve helped more than a million customers protect what matters most. Licensed in all 50 states, Westwood represents hundreds of insurance products offered by the country’s top insurance companies. That’s an advantage for our customers, who benefit from a wide selection of products and pricing. Westwood works closely with home builders and mortgage companies to provide homeowners insurance that is fast, easy, and hassle-free. Our technology-based approach simplifies the process by incorporating insurance into the closing process. The result is happier customers and more on-time closing. As a full-service agency, we can help customers find the right coverage for their circumstances from a wide variety of insurance products, including homeowners and renters policies, auto insurance, specialty item and special event endorsements, small business insurance, umbrella policies, and much...
The Baldwin Group Los Angeles, CA, USA Full Time
Sedgwick
02/08/2026  
Disability Representative Sr
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Disability Representative Sr Our teams connect! We collaborate onsite and have a hybrid work arrangement. All candidates must live near one of our centers of excellence:       West Hills, CA   : 8521 Fallbrook Ave West Hills, CA 91304    PRIMARY PURPOSE : Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining...
Sedgwick Los Angeles, CA, USA
Travelers
02/04/2026  
Outside Property Claim Representative
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees...
Travelers Los Angeles, CA, USA Full Time
Sedgwick
02/01/2026  
Sr. Disability Representative
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Sr. Disability Representative Our teams connect! We collaborate onsite and have a hybrid work arrangement. All candidates must live near this Center of Excellence:   West Hills, CA : 8521 Fallbrook Ave West Hills, CA 91304  PRIMARY PURPOSE : Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making timely...
Sedgwick Los Angeles, CA, USA Full Time
MSIG North American
01/28/2026  
Senior Casualty Underwriter
MSIG USA continues to grow!  Company Overview: MSIG USA is the US-based subsidiary of  MS&AD Insurance Group Holdings, Inc. , one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks. Summary/Job Purpose: Underwrites profitable property business on a nationwide basis in accordance with Corporate goals. Essential Functions: Selects and underwrites complex property risks within delegated underwriting authority. Reviews applications and requirements to determine acceptability of risk in accordance with Company guidelines and standards. Perform all aspects of the underwriting process and due diligence including review and analysis of financial documents and individual risk factors....
MSIG North American Los Angeles, CA, USA Full Time
Sedgwick
01/25/2026  
Disability Representative
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Disability Representative Disability Representative Our teams thrive together! We collaborate in person and embrace a flexible hybrid work style. To join us, you’ll need to live near our Dynamic Center of Excellence West Hills, CA. 8521 Fallbrook Ave. Suite 250, West Hills, CA ✨ What we offer: A stable, consistent work environment —both in-office and virtual A comprehensive training program to help you support employees and customers...
Sedgwick Los Angeles, CA, USA Full Time
Berkley
01/11/2026  
AVP, Excess Casualty Binding Authority Broker
Company Details   From middle market to Fortune 500 companies, Berkley Custom’s team is committed to providing excellent service and a consistent approach to meet the needs of their brokers and their customers, bringing specific expertise in excess casualty as well as a variety of targeted primary and excess programs.   They seek to outperform competitors with focus and deep understanding of their client’s priorities and by developing creative risk solutions to meet their long-term needs. Their key differentiators include the following: EXCLUSIVE PARTNERSHIPS – Berkley Custom works exclusively the wholesale brokerage community as well as their program partners, and continually builds upon long established relationships with a passion for superior service for their appointed producers. INDUSTRY PROFESSIONALS  – Berkley Custom attracts and retains professionals with significant experience in their field, many with over 25 years in the business....
Berkley Los Angeles, CA, USA
Berkley
01/11/2026  
AVP, Excess Casualty Binding Authority Broker
Company Details From middle market to Fortune 500 companies, Berkley Custom’s team is committed to providing excellent service and a consistent approach to meet the needs of their brokers and their customers, bringing specific expertise in excess casualty as well as a variety of targeted primary and excess programs.   They seek to outperform competitors with focus and deep understanding of their client’s priorities and by developing creative risk solutions to meet their long-term needs. Their key differentiators include the following: EXCLUSIVE PARTNERSHIPS – Berkley Custom works exclusively the wholesale brokerage community as well as their program partners, and continually builds upon long established relationships with a passion for superior service for their appointed producers. INDUSTRY PROFESSIONALS  – Berkley Custom attracts and retains professionals with significant experience in their field, many with over 25 years in the business....
Berkley Los Angeles, CA, USA
MSIG North American
12/10/2025  
Senior Wholesale Property Underwriter/Underwriting Specialist
MSIG USA continues to grow!  Company Overview: MSIG USA is the US-based subsidiary of  MS&AD Insurance Group Holdings, Inc. , one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks. Summary/Job Purpose: Underwrites profitable property business on a nationwide basis in accordance with Corporate goals. Essential Functions: Selects and underwrites complex property risks within delegated underwriting authority. Reviews applications and requirements to determine acceptability of risk in accordance with Company guidelines and standards. Perform all aspects of the underwriting process and due diligence including review and analysis of financial documents and individual risk factors....
MSIG North American Los Angeles, CA, USA Full Time
Sedgwick
11/17/2025  
Disability Representative Sr
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Disability Representative Sr Preferred candidates must live by our center of excellence in West Hills, California. 8521 Fallbrook Ave West Hills, CA 91304 PRIMARY PURPOSE : Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making timely payments/approvals and adjustments, medically managing disability claims...
Sedgwick Los Angeles, CA, USA
MSIG North American
10/08/2025  
Senior Property Underwriter/Underwriting Specialist
MSIG USA continues to grow!  Company Overview: MSIG USA is the US-based subsidiary of  MS&AD Insurance Group Holdings, Inc. , one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks. Summary/Job Purpose: Underwrites profitable property business on a nationwide basis in accordance with Corporate goals. Essential Functions: Selects and underwrites complex property risks within delegated underwriting authority. Reviews applications and requirements to determine acceptability of risk in accordance with Company guidelines and standards. Perform all aspects of the underwriting process and due diligence including review and analysis of financial documents and individual risk factors....
MSIG North American Los Angeles, CA, USA Full Time
Hiscox
03/05/2026  
Staff Counsel
Job Type: Permanent Build a brilliant future with Hiscox   Job Title: Staff Counsel Department:  Staff Counsel / Claims/Legal   Hiscox USA is a leading specialist insurer with origins dating back to 1901. It is part of the Hiscox Group, which has over 3,000 employees in 14 countries, and customers worldwide. Job Description: Hiscox is hiring a lawyer to join its newly formed Staff Counsel organization in Southern California. This individual will act as counsel for all Staff Counsel office activities relating to the defense of lawsuits against Hiscox insureds in a wide variety of civil litigation matters in California state and federal courts, with a focus on general liability cases, and will assist in growing the firm.  This role combines high-level legal strategy with operational management, ensuring that litigation is handled cost-effectively and in alignment with Hiscox’s Claims/Legal philosophy. Hiscox is seeking an entrepreneurial and driven senior...
Hiscox Los Angeles, CA, USA Full Time
Hiscox
02/19/2026  
Staff Counsel Lead
Job Type: Permanent Build a brilliant future with Hiscox   Staff Counsel Lead Hiscox USA is a leading specialist insurer with origins dating back to 1901. It is part of the Hiscox Group, which has over 3,000 employees in 14 countries, and customers worldwide. Job Description:                                                           Hiscox is hiring a Staff Counsel Lead in Southern California (exact location based on ideal candidate). This leader will both manage and act as counsel for all Staff Counsel office activities relating to the defense of lawsuits against Hiscox insureds in a wide variety of civil litigation matters in California state and federal courts, with a focus on general liability cases, and will assist in growing the firm.  This role combines high-level legal strategy with operational management, ensuring that litigation is handled cost-effectively and in alignment with Hiscox’s Claims/Legal philosophy Hiscox is seeking an entrepreneurial...
Hiscox Los Angeles, CA, USA Full Time
Sedgwick
01/30/2026  
Claims Representative (IAP): Workers Compensation Training Program | West Hills, CA
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Workers Compensation Claims Representative Trainee | West Hills, CA (In-Office) Are you looking for an impactful job requiring no prior experience that offers an opportunity to develop a professional career? A stable and consistent work environment in an office setting. A training program to learn how to investigate and resolve complex situations for employees and customers from some of the world’s most reputable brands. Career development and...
Sedgwick Los Angeles, CA, USA Full Time
CopperPoint Insurance Companies
01/06/2026  
Workers' Compensation Defense Attorney
CopperPoint Insurance Companies has an exciting opportunity for a full-time remote Workers' Compensation Defense Attorney. No billing requirement. The Attorney will provide expert legal representation on behalf of the company and its policyholders in workers’ compensation proceedings before the Appeals Board. The incumbents within this classification will handle various Workers' Compensation cases including high-exposure and complex cases. The position offers a competitive salary plus an annual bonus with an excellent benefits package including a 401k.   Job Responsibilities: The attorneys will have overall responsibility for the thorough review of claims files, identify legal issues, and conduct discovery in preparation for hearings before the Appeals Board.  The attorneys will conduct settlement negotiations, conduct discovery including interview witnesses, and participate in all hearings before the Workers Compensation Appeals Board.  The attorney will comply with...
CopperPoint Insurance Companies Los Angeles, CA, USA Full Time
Berkley
09/23/2025  
Regional Manager - Commercial
Company Details   Berkley Surety is a highly professional, service-oriented surety underwriting management company, providing a full spectrum of bonds for contract, environmental, and commercial surety accounts through multiple distribution channels in both the United States and Canada. We write on behalf of W. R. Berkley Corporation member company Berkley Insurance Company, which has an A.M. Best rating of A+ (Superior). We pride ourselves on building strong relationships with our agents. We highly value the insight and expertise our agency partners bring to the table which helps us provide timely and predictable surety solutions.   Company URL:      www.berkleysurety.com                                    Responsibilities Oversee the profit center for a particular line of business. Produce, manage and underwrite new and renewal business from assigned agents/brokers in the primary line of business. Consistently achieve...
Berkley Los Angeles, CA, USA
Liberty Mutual
09/08/2025  
Executive Underwriter
Description Works independently and autonomously on all but the most complex accounts/cases (subject to required process oversight). Underwrites policies within underwriting authority. Makes decisions on whether to accept business by making analytical, data-driven decisions based on data and information provided, including pricing the risk. In parts of North America more likely to underwrite complex/unusual policies - or those of high individual line size - policies assessed will focus on those of high complexity and/or larger size. Responsibilities Manages portfolio of brokers/agents & clients. Leverages market presence and expertise to develop and underwrite profitable business, acting as a representative for Liberty. Has relationships with senior/market-leading brokers and/or key agents. Maintains a strong market presence, including established relationships with agents and brokers. Looks to strengthen these relationships and develop new ones....
Liberty Mutual Los Angeles, CA, USA Full Time

 

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