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Los Angeles customer service team lead

27 customer service team lead jobs found in Los Angeles

Voya Financial
02/20/2026  
Strategic Relationship Manager
Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...
Voya Financial Los Angeles, CA, USA Full Time
Liberty Mutual
02/13/2026  
Regional Distribution Manager
Description We are looking for an Agency Executive (Regional Distribution Manager) who will partner closely with the Regional Distribution and Underwriting Teams to develop and manage relationships with key regional brokers and agencies within the West region.  This role primarily represents the Middle Markets segment within the Global Risk Solutions (GRS) business unit.   Note: Region will include the Los Angeles and Southern California markets.    The Agency Executive will collaborate with internal leadership across the organization to maintain the renewal book, add additional lines of business through cross-sell, drive new business opportunities, all while delivering an exceptional experience for our agency/broker partners.   Key Responsibilities:   Partner with the Distribution Team to build and sustain productive relationships with regional brokers and agencies that drive profitable Middle Markets growth. Understand and...
Liberty Mutual Los Angeles, CA, USA Full Time
Sedgwick
02/08/2026  
Disability Representative Sr
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Disability Representative Sr Our teams connect! We collaborate onsite and have a hybrid work arrangement. All candidates must live near one of our centers of excellence:       West Hills, CA   : 8521 Fallbrook Ave West Hills, CA 91304    PRIMARY PURPOSE : Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining...
Sedgwick Los Angeles, CA, USA
Sedgwick
02/01/2026  
Sr. Disability Representative
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Sr. Disability Representative Our teams connect! We collaborate onsite and have a hybrid work arrangement. All candidates must live near this Center of Excellence:   West Hills, CA : 8521 Fallbrook Ave West Hills, CA 91304  PRIMARY PURPOSE : Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making timely...
Sedgwick Los Angeles, CA, USA Full Time
Acrisure
02/01/2026  
Payroll Division Sales Manager
Job Description About Auris Auris is the payroll and HR partner built for small and medium-sized business who can’t afford to get it wrong. Trusted by over 50,000 business nationwide, Auris pairs easy-to-use technology with real human services to give leaders the confidence that every detail is done right - so they can focus on growing their team and their business. Acquired by Acrisure in 2025, Auris formerly Heartland Payroll is accelerating its vision to deliver seamless human-centered technology to help small businesses thrive. Job Summary Leader responsible for market penetration through targeted Payroll campaigns that deliver incremental revenue from new and/or existing clients. As a Payroll Division Manager (PDM), you will report to a regional Vice President (VP). PDM’s must manage and achieve their Division’s productive sales goal on a monthly basis while managing and leading a team of Payroll Territory Managers (PTM) and Senior Product Advisors (SPAs),...
Acrisure Los Angeles, CA, USA Full Time
Sedgwick
01/25/2026  
Disability Representative
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Disability Representative Disability Representative Our teams thrive together! We collaborate in person and embrace a flexible hybrid work style. To join us, you’ll need to live near our Dynamic Center of Excellence West Hills, CA. 8521 Fallbrook Ave. Suite 250, West Hills, CA ✨ What we offer: A stable, consistent work environment —both in-office and virtual A comprehensive training program to help you support employees and customers...
Sedgwick Los Angeles, CA, USA Full Time
Hiscox
01/11/2026  
Product Manager - Insurance Enablement 
Job Type: Permanent Build a brilliant future with Hiscox   Product Manager – Insurance Enablement   Build a Brilliant Future with Corix, a Hiscox Company   The Product Manager – Insurance Enablement role at Corix, a Hiscox Company is responsible for the strategy, development, and execution of product features, enhancements, and integrations that support insurance product development, business growth, and product distribution. This role focuses on improving technology and tooling to make the creation and maintenance of insurance products easier, faster, and more efficient.   Core responsibilities include partnering with Insurance Product Implementation teams to drive enhancements to existing products and enable the launch of new ones, refining underwriting rules and risk assessment s, and coordinating with internal and external stakeholders to deliver operationally efficient and scalable solutions.   This position...
Hiscox Los Angeles, CA, USA Full Time
Acrisure
12/28/2025  
Field Sales Representative
Job Description About Auris Auris is the payroll and HR partner built for small and medium-sized business who can’t afford to get it wrong. Trusted by over 50,000 business nationwide, Auris pairs easy-to-use technology with real human services to give leaders the confidence that every detail is done right - so they can focus on growing their team and their business. Acquired by Acrisure in 2025, Auris formerly Heartland Payroll is accelerating its vision to deliver seamless human-centered technology to help small businesses thrive. Job Summary Responsible for prospecting and running Auris Payroll presentations both in person and over the phone to small and mid-sized merchants and businesses to ultimately close deals within a fast sales cycle. As a Senior Product Advisor (SPA) you will report to a Payroll Division Manager and receive coaching from a Territory Manager. Activities include explaining our value proposition to clients via Atlas CRM, upselling current...
Acrisure Los Angeles, CA, USA Full Time
Crum & Forster
12/18/2025  
AVP, eRisk/Cyber Underwriting - Western Region
Crum & Forster Company Overview Crum & Forster (C&F) , with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A+"(Superior) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry. Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the 2024 Great Place to Work® Award  for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion. C&F is part of Fairfax Financial Holdings, a global, billion dollar organization.  For more information about Crum & Forster, please visit...
Crum & Forster Los Angeles, CA, USA Full Time
Sedgwick
11/17/2025  
Disability Representative Sr
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Disability Representative Sr Preferred candidates must live by our center of excellence in West Hills, California. 8521 Fallbrook Ave West Hills, CA 91304 PRIMARY PURPOSE : Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making timely payments/approvals and adjustments, medically managing disability claims...
Sedgwick Los Angeles, CA, USA
Berkley
09/23/2025  
Regional Manager - Commercial
Company Details   Berkley Surety is a highly professional, service-oriented surety underwriting management company, providing a full spectrum of bonds for contract, environmental, and commercial surety accounts through multiple distribution channels in both the United States and Canada. We write on behalf of W. R. Berkley Corporation member company Berkley Insurance Company, which has an A.M. Best rating of A+ (Superior). We pride ourselves on building strong relationships with our agents. We highly value the insight and expertise our agency partners bring to the table which helps us provide timely and predictable surety solutions.   Company URL:      www.berkleysurety.com                                    Responsibilities Oversee the profit center for a particular line of business. Produce, manage and underwrite new and renewal business from assigned agents/brokers in the primary line of business. Consistently achieve...
Berkley Los Angeles, CA, USA
ICW Group
08/26/2025  
Branch Manager - Workers' Compensation Underwriting (Woodland Hills)
Are you looking to make an impactful difference in your work, yourself, and your community? Why settle for just a job when you can land a career? At ICW Group, we are hiring team members who are ready to use their skills, curiosity, and drive to be part of our  journey as we strive to transform the insurance  carrier space. We're proud to be in business for over 50 years, and its change agents like yourself that will help us continue to deliver our mission to create the best insurance experience possible. Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for ten consecutive years as a Top 50 performing P&C organization offering the stability of a large, profitable and growing company combined with a focus on all things people. It's our team members who make us an employer of choice and the vibrant company we are today. We strive to make both our  internal and external communities better everyday! Learn more...
ICW Group Los Angeles, CA, USA Full Time
Acrisure
03/15/2026  
Personal Lines Placement Specialist
Job Description Job Title: Personal Lines - Placement Specialist Department : Client Solutions Location : West Division Acrisure’s West Division began with a small group of agency partners joining together for the best interest of their clients and teams. Through collaboration and trust, they revealed the individual strengths and the extraordinary advantage at their doorsteps. As their success became a reality, people took notice, and the platform grew. Their entrepreneurial spirits drove the partnership that led the Acrisure West Division to where it is today, with a culture built on organic partnership. Acrisure is a fast-growing fintech leader that operates a global insurance broker. Acrisure provides a broad array of insurance and financial related solutions, including commercial property and casualty, personal lines and employee benefits insurance, real estate services, cyber services and asset and wealth management. Acrisure’s massively valuable, high...
Acrisure Los Angeles, CA, USA Full Time
ICW Group
03/12/2026  
Senior Claims Examiner - Workers' Compensation
Are you looking to make an impactful difference in your work, yourself, and your community? Why settle for just a job when you can land a career? At ICW Group, we are hiring team members who are ready to use their skills, curiosity, and drive to be part of our  journey as we strive to transform the insurance  carrier space. We're proud to be in business for over 50 years, and its change agents like yourself that will help us continue to deliver our mission to create the best insurance experience possible. Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for ten consecutive years as a Top 50 performing P&C organization offering the stability of a large, profitable and growing company combined with a focus on all things people. It's our team members who make us an employer of choice and the vibrant company we are today. We strive to make both our  internal and external communities better everyday! Learn more...
ICW Group Los Angeles, CA, USA Full Time
MarshMcLennan
03/08/2026  
Associate Account Executive - Personal Lines Insurance
Company: Description: ASSOCIATE ACCOUNT EXECUTIVE DEPARTMENT: PERSONAL LINES STATUS: EXEMPT EMPLOYEE TYPE: FULL TIME Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 9,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as an Account Executive at Momentous Insurance, A Marsh McLennan Agency. Momentous Insurance, A Marsh McLennan Agency provides commercial insurance, commercial entertainment, film and tv insurance, employee health & benefits insurance, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 9,000 colleagues and 170 offices across North America, we combine the personalized service model of a local consultant with the global resources of the...
MarshMcLennan Los Angeles, CA, USA Full Time
Freeway Insurance Services America
03/06/2026  
Homeowners Insurance Specialist
Sign-On Bonus Opportunity of up to $4,000* Pay Range: $65000 - $150000 / year Our Perks & Benefits: Unlimited/uncapped commission – your earning potential is in your hands Lucrative incentive sales plans, bonuses and sales contests to recognize your success No cold calling – we provide a high volume of inbound leads and walk in traffic Comprehensive paid training and licensing, plus on-going mentorship and development Recognition-focused culture that celebrates your achievements Comprehensive benefits package including medical, dental, vision and life insurance Paid time off to recharge and maintain a healthy work-life balance Retirement Plan (401k) with company-matched contributions Fitness Reimbursement – up to $15/month for gym memberships Employee Assistance Program – confidential support for personal or professional challenges at no cost Extra Perks – optional plans for disability, hospital indemnity, health...
Freeway Insurance Services America Los Angeles, CA, USA Full Time
Hiscox
03/05/2026  
Staff Counsel
Job Type: Permanent Build a brilliant future with Hiscox   Job Title: Staff Counsel Department:  Staff Counsel / Claims/Legal   Hiscox USA is a leading specialist insurer with origins dating back to 1901. It is part of the Hiscox Group, which has over 3,000 employees in 14 countries, and customers worldwide. Job Description: Hiscox is hiring a lawyer to join its newly formed Staff Counsel organization in Southern California. This individual will act as counsel for all Staff Counsel office activities relating to the defense of lawsuits against Hiscox insureds in a wide variety of civil litigation matters in California state and federal courts, with a focus on general liability cases, and will assist in growing the firm.  This role combines high-level legal strategy with operational management, ensuring that litigation is handled cost-effectively and in alignment with Hiscox’s Claims/Legal philosophy. Hiscox is seeking an entrepreneurial and driven senior...
Hiscox Los Angeles, CA, USA Full Time
GEICO
02/26/2026  
Auto Damage Trainee
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Auto Damage Trainee – San Fernando Valley, CA   “ *Starting pay rate varies based upon position and location. Ask your Recruiter for details!” Accidents can be scary, and our Auto Damage team rises to the occasion to provide unparalleled customer service when our customers need us the most. We’re looking for Auto Damage Trainees in San Fernando Valley, CA who are motivated and ready to grow their...
GEICO Los Angeles, CA, USA Full Time
GEICO
02/26/2026  
Auto Damage Adjuster
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Experienced Auto Damage Adjuster- San Fernando Valley, CA   “ *Starting pay rate varies based upon position and location. Ask your Recruiter for details!” We are looking for talented Auto Damage Adjusters to join our team in San Fernando Valley, CA . As an experienced Adjuster, you should have a minimum of 12 months of Auto Damage experience and demonstrated a track record of success delivering...
GEICO Los Angeles, CA, USA Full Time
Hiscox
02/19/2026  
Staff Counsel Lead
Job Type: Permanent Build a brilliant future with Hiscox   Staff Counsel Lead Hiscox USA is a leading specialist insurer with origins dating back to 1901. It is part of the Hiscox Group, which has over 3,000 employees in 14 countries, and customers worldwide. Job Description:                                                           Hiscox is hiring a Staff Counsel Lead in Southern California (exact location based on ideal candidate). This leader will both manage and act as counsel for all Staff Counsel office activities relating to the defense of lawsuits against Hiscox insureds in a wide variety of civil litigation matters in California state and federal courts, with a focus on general liability cases, and will assist in growing the firm.  This role combines high-level legal strategy with operational management, ensuring that litigation is handled cost-effectively and in alignment with Hiscox’s Claims/Legal philosophy Hiscox is seeking an entrepreneurial...
Hiscox Los Angeles, CA, USA Full Time

 

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