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Los Angeles customer support officer California

50 customer support officer jobs found in Los Angeles, CA

ICW Group
08/26/2025  
Branch Manager - Workers' Compensation Underwriting (Woodland Hills)
Are you looking to make an impactful difference in your work, yourself, and your community? Why settle for just a job when you can land a career? At ICW Group, we are hiring team members who are ready to use their skills, curiosity, and drive to be part of our  journey as we strive to transform the insurance  carrier space. We're proud to be in business for over 50 years, and its change agents like yourself that will help us continue to deliver our mission to create the best insurance experience possible. Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for ten consecutive years as a Top 50 performing P&C organization offering the stability of a large, profitable and growing company combined with a focus on all things people. It's our team members who make us an employer of choice and the vibrant company we are today. We strive to make both our  internal and external communities better everyday! Learn more...
ICW Group Los Angeles, CA, USA Full Time
UFG Insurance
04/02/2026  
Executive Surety Underwriter
UFG is currently hiring an Executive Surety Underwriter who will actively work towards building and maintaining a profitable mix of new and existing surety business by developing and maintaining strong working relationships with the agency force. Demonstrate strong analytical skills to evaluate risks for acceptability within their higher authority and company underwriting parameters. Independently underwrite complex submissions. Review of accounts and bid requests that exceed individual underwriter’s authority levels. Make regular agency visits and calls to assess growth and profitability of agents in their territory including accompanying other underwriters on their visits.  Prospect and appoint new quality agents. Visit current and potential contractor’s place of business to better assess acceptability and quality of the accounts. Help underwriters produce a profitable mix of new and existing business. Assist upper management in the development of underwriters....
UFG Insurance Los Angeles, CA, USA Full Time
MSI, A Baldwin Risk Partner
03/31/2026  
Technical Support Specialist - MSI
Why MSI? We thrive on solving challenges. As a leading MGA, MSI combines deep underwriting expertise with insurer risk capacity to create specialized insurance solutions that empower distribution partners to meet customers’ unique needs. We have a passion for crafting solutions for the important risks facing individuals and businesses. We offer an expanding suite of products – from fully-digital embedded renters coverage to high-value homeowners insurance to sophisticated commercial coverages, such as cyber liability and habitational property – delivered through agents, brokers, wholesalers and other brand partners. Our partners and customers count on us to deliver exceptional service through a dedicated team that makes rapid resolutions a priority. We simplify the insurance experience through our advanced technology platform that supports every phase of the policy lifecycle. Bring on your challenges and let us show you how we build insurance better. As a Technical...
MSI, A Baldwin Risk Partner Los Angeles, CA, USA Full Time
Great American Insurance Group
03/31/2026  
Claims Technical Director – Excess Claims
Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group’s member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty property and casualty operations, there are always opportunities here to learn and grow. At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered and enabled to perform at their best. Great American Custom, an underwriting division of Great American Insurance Group, dedicates itself to serving client needs and delivering outstanding service. We have made a name for ourselves as a full-service underwriting organization focused on long-term client relationships and...
Great American Insurance Group Los Angeles, CA, USA Full Time
GEICO
03/31/2026  
Auto Damage Trainee
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. GEICO is looking for motivated individuals with a passion for customer service and an interest in our Auto Damage Trainee program. Help our customers when they need us most after an accident and help them get back on the road. Please note that this is a field role. Any candidate(s) selected for the role would be assigned a GEICO fleet vehicle and would be responsible for covering the South Los Angeles, CA...
GEICO Los Angeles, CA, USA Full Time
GEICO
03/31/2026  
Auto Damage Adjuster
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Experienced Auto Damage Adjuster- Ventura, CA Salary: Starting pay rate varies based upon position and location. Ask your Recruiter for details! We are looking for talented Auto Damage Adjusters to join our team in South Los Angeles, CA. As an experienced Adjuster, you should have a minimum of 12 months of Auto Damage experience and demonstrated a track record of success delivering excellent customer...
GEICO Los Angeles, CA, USA Full Time
The Baldwin Group
03/31/2026  
Technical Support Specialist - MSI
Why MSI? We thrive on solving challenges. As a leading MGA, MSI combines deep underwriting expertise with insurer risk capacity to create specialized insurance solutions that empower distribution partners to meet customers’ unique needs. We have a passion for crafting solutions for the important risks facing individuals and businesses. We offer an expanding suite of products – from fully-digital embedded renters coverage to high-value homeowners insurance to sophisticated commercial coverages, such as cyber liability and habitational property – delivered through agents, brokers, wholesalers and other brand partners. Our partners and customers count on us to deliver exceptional service through a dedicated team that makes rapid resolutions a priority. We simplify the insurance experience through our advanced technology platform that supports every phase of the policy lifecycle. Bring on your challenges and let us show you how we build insurance better. As a Technical...
The Baldwin Group Los Angeles, CA, USA Full Time
Liberty Mutual
03/30/2026  
Wholesale Management Liability Executive Underwriter
Description   Our Financial Lines Underwriting Team is seeking a highly motivated individual with strong analytical and sales skills to fill an Underwriting Manager opportunity on our Commercial D&O team in Los Angeles to focus on growing our wholesale brokerage book of business.  The manager will lead a team of wholesale dedicated underwriters and they will be responsible for individual production in order to meet the groups annual growth initiatives.    Job Summary: This position is a wholesale focused underwriting manager role that will contribute to the growth and profitability of our Private, Not-For-Profit, and Public Directors & Officers, Employment Practices, and Fiduciary Liability product lines through marketing, underwriting, and general product management. The manager will lead a team of wholesale dedicated underwriters and they will be responsible for individual production in order to meet the group’s annual growth initiatives.  Some...
Liberty Mutual Los Angeles, CA, USA Full Time
The Baldwin Group
03/30/2026  
Customer Service Representative - Westwood Insurance Agency
Westwood Insurance Agency is one of the largest personal lines agencies in the US. Since 1952, we’ve helped more than a million customers protect what matters most. Licensed in all 50 states, Westwood represents hundreds of insurance products offered by the country’s top insurance companies. That’s an advantage for our customers, who benefit from a wide selection of products and pricing. Westwood works closely with home builders and mortgage companies to provide homeowners insurance that is fast, easy, and hassle-free. Our technology-based approach simplifies the process by incorporating insurance into the closing process. The result is happier customers and more on-time closing. As a full-service agency, we can help customers find the right coverage for their circumstances from a wide variety of insurance products, including homeowners and renters policies, auto insurance, specialty item and special event endorsements, small business insurance, umbrella policies, and much...
The Baldwin Group Los Angeles, CA, USA Full Time
HUB International
03/30/2026  
Account Executive, Commercial Lines
THE OPPORTUNITY:    The Commercial Lines Account Executive manages an assigned book of business, develops client relationships and delivers to grow and retain clients. Alongside the Producer, the Account Executive is responsible for overseeing management of assigned accounts including redundant interface with appropriate decision makers, proactive consultation, insurance program design, carrier interface/marketing, coordination of risk control resources, relevant collaboration with colleagues throughout HUB, and negotiation of coverage terms and conditions. The Account Executive will work with other members of the client service team, involving assigned individuals appropriately in service-related activities in support of clients. Duties & Responsibilities • Serves as the HUB’s primary consultant to the client on assigned accounts. The Producer has primary responsibility for client relationship management and initiating new sales. The AE has primary responsibility for...
HUB International Los Angeles, CA, USA Full Time
GM Financial
03/30/2026  
AmeriCredit Dealer Relationship Manager - (Los Angeles, CA )
Why AmeriCredit?   We've spent the past 30+ years creating a culture that's second to none in the auto finance industry. Other employers only talk about their culture, we actually live it every day. It's the primary reason that approximately 50% of our team members have been here for more than 5 years. Sure, we could mention that AmeriCredit is a division of GM Financial, the wholly-owned captive finance subsidiary of General Motors, a Fortune 50 company. That might be what attracts talent to our team but it's our culture that keeps them coming back. Our culture is what's driven AmeriCredit's success and what's allowed us to build strong, last relationships with our dealers and consumer customers that we serve. But mostly, our culture is what allows us to prioritize employee development, to create a diverse, equitable and inclusive environment and to enrich their professional experience where they can discover, thrive and belong. If you are looking for an environment that...
GM Financial Los Angeles, CA, USA Full Time
Mercury Insurance
03/27/2026  
Sr Auto Appraiser
Overview This will be for the Central Los Angeles area.     Position Summary: If you are passionate about helping people restore their lives when the unexpected happens, and providing the best experience, then our Mercury Insurance Claims team could be the place for you! We offer dynamic and challenging opportunities to those who want to make a meaningful impact. Under general supervision, as an Auto Appraiser Sr. you will travel to various locations in your assigned territory to inspect and evaluate physical damage to vehicles for first and third-party claims. You will assess the current market value and estimate the cost of repair. At Mercury, we believe in nurturing growth, making time to have fun, and working together to make great things happen.   Geo-Salary Information An in-person interview may be required during the hiring process   State specific pay scales for this role are as follows:...
Mercury Insurance Los Angeles, CA, USA
Heffernan Insurance Brokers
03/27/2026  
Claims Consultant
Objective: The Claims Consultant is responsible for servicing and maintaining an assignment of consulting client contracts and for delivering agreed-upon services in compliance with Consulting Division workflows, policies, and procedures. The Claims Consultant will work closely with the client’s carriers and claims administrators to identify coverage for complex losses and ensure claims are managed proactively and reserved properly. The Claims Consultant will deliver timely Consulting Reports to their consulting clients and the corresponding Heffernan Account Management Team to document their efforts and results. This role requires workers' compensation experience and will be hybrid out of the Heffernan Los Angeles, CA office.    Responsibilities Include: Provide services according to the services sold to the individual client, meet timeline commitments, including but not limited to consulting reports, mod calculations and analysis, claim review(s), client...
Heffernan Insurance Brokers Los Angeles, CA, USA Full Time
HUB International
03/22/2026  
Account Executive, Personal Lines
ABOUT HUB: In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the worlds' largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected-through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of -a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community. THE OPPORTUNITY: The Personal Lines Account Executive manages an assigned book of business, develops client relationships and delivers to grow and retain clients. Possibly working alongside the Producer, the Account Executive is responsible for overseeing management of assigned accounts including redundant interface with appropriate decision makers, proactive consultation, insurance program design,...
HUB International Los Angeles, CA, USA Full Time
HUB International
03/22/2026  
Account Manager II, Commercial Lines
ABOUT HUB: In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the worlds' largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected-through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of -a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community. THE OPPORTUNITY: The Account Manager II manages a book of insurance business, and provides professional, courteous service to clients, carrier representatives, underwriters, business partners, and HUB colleagues; manages complex risk and exposures and acts with a high degree of independent discretion, autonomy, and decision-making. The Account Manager II also supports Producers and other support...
HUB International Los Angeles, CA, USA Full Time
AIG
03/20/2026  
Client Director
Client Director  Join us as a Client Director to play a highly influential role in protecting our clients and growing our business.   Our Client and Broker Engagement (CBE) team manages AIG’s major client relationships across all product lines, as well as driving new business activity. The team serves major clients and broker partners through an elevated, personalized experience – our client-centric framework drives a consistent experience and best practice, while allowing flexibility to meet the client’s needs. The team serves major clients and broker partners through an elevated, personalized experience – our client-centric framework drives a consistent experience and best practice, while allowing flexibility to meet the client’s needs.  What you need to know:  AIG General Insurance has an exciting opportunity for a Client Director in Atlanta. The responsibilities will involve management of key client and broker relationships in the area. A successful candidate...
AIG Los Angeles, CA, USA Full Time
AF Group
03/19/2026  
Defense Attorney (Worker's Compensation) - Los Angeles, CA
SUMMARY:     Workers Compensation Defense Attorney needed for in-house litigation position, working under the direction of the General Counsel.  This attorney will work defending litigated Workers’ Compensation claims before the WCAB and hearing locations, primarily in and surrounding Los Angeles, CA, and will handle a full caseload from initial status conference through trial. This attorney will conduct research where necessary, examine records, conducts investigations, attends depositions, consult with witnesses, insured(s), legal assistants, and/or personnel.  Participate in negotiations on behalf of the Company including settlements.   Claims Focus:  This position will provide  state specific legal representation before courts, arbitration panels and/or administrative bodies.  Serve in an advisory capacity to company and employees.  Prepare legal pleadings, motions, memorandums, trial briefs, etc. Conduct research where necessary, examine records, attend...
AF Group Los Angeles, CA, USA Full Time
AIG
03/17/2026  
Assistant Regional Underwriting Manager, Professional Liability/Cyber, Financial Lines
At AIG, we are reimagining the way we help customers to manage risk. Join us as Assistant Regional Underwriting Manager, Professional Liability/Cyber, Financial Lines to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make you mark in Underwriting AIG Underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, and Multinational Clients. We are reimagining how we help customers to manage risk, transforming our operating model and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. How you will create an impact Able to exercise judgment, negotiate and make sound business decisions effectively based on increased level of authority. Deliver...
AIG Los Angeles, CA, USA Full Time
Acrisure
03/15/2026  
Personal Lines Placement Specialist
Job Description Job Title: Personal Lines - Placement Specialist Department : Client Solutions Location : West Division Acrisure’s West Division began with a small group of agency partners joining together for the best interest of their clients and teams. Through collaboration and trust, they revealed the individual strengths and the extraordinary advantage at their doorsteps. As their success became a reality, people took notice, and the platform grew. Their entrepreneurial spirits drove the partnership that led the Acrisure West Division to where it is today, with a culture built on organic partnership. Acrisure is a fast-growing fintech leader that operates a global insurance broker. Acrisure provides a broad array of insurance and financial related solutions, including commercial property and casualty, personal lines and employee benefits insurance, real estate services, cyber services and asset and wealth management. Acrisure’s massively valuable, high...
Acrisure Los Angeles, CA, USA Full Time
Foundation Risk Partners
03/15/2026  
Commercial Lines Account Manager - Surety
Foundation Risk Partners , one of the fastest growing insurance brokerage and consulting firms in the US, is adding a Commercial Lines Account Manager - Surety to their  team in Los Angeles, CA Metro Region.  Job Summary The Commercial Lines Account Manager – Surety works collaboratively with the team to deliver exceptional customer service and ensure service standards - including execution, delivery, and retention - are consistently met. This role provides efficient, professional, and courteous service to clients by phone, email, and in person, with a strong focus on Surety bond requirements and compliance. The Account Manager is responsible for managing risk by openly exchanging ideas, elevating concerns, and adhering to established policies and procedures. This position requires a commitment to doing the right thing for customers and colleagues, ensuring actions and behaviors create a positive client experience. While operating within the agency’s risk...
Foundation Risk Partners Los Angeles, CA, USA

 

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