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Los Angeles retail service operations team leader

27 retail service operations team leader jobs found in Los Angeles

AIG
02/12/2026  
Underwriter I, Environmental, Retail Casualty
At AIG, we are reimagining the way we help customers to manage risk. Join us as a an Underwriter, Environmental, Retail Casualty to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Underwriting, Environmental Casualty This role underwrites Environmental Casualty Products under general supervision, issuing quote and policies while ensuring standards and compliance guidelines are met. These individuals will analyze information and have the opportunity to connect with clients and brokers. How you will create an impact Evaluating, prioritizing and selecting submissions to be underwritten. Identifying risk exposures, special or common hazards, claims experience and appropriate controls. Analyzing claims and quantifying losses. Adhering to guidelines and underwriting discipline to minimize exposure and appropriately price risks.  Ensuring underwriting files and...
AIG Los Angeles, CA, USA Full Time
AIG
12/22/2025  
Senior Production Specialist, Excess & Surplus Lines
At AIG, we are reimagining the way we help customers to manage risk. Join us as a Senior Production Specialist, Healthcare to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Lexington Casualty AIG’s Lexington Insurance Company is the leading US-based surplus lines insurer. For over 50 years, it has provided flexible solutions to companies and organizations of all sizes – from Fortune 100 corporations to small and middle market entities. Lexington is renowned for its ability to help brokers find solutions to the most challenging insurance needs of their clients. Drawing on their entrepreneurial spirit, colleagues are encouraged each day to rise to challenges and embrace opportunities to make a difference. How you will make an impact AIG Healthcare has an opportunity for a Senior Production Specialist, specializing in Medical Malpractice and General Liability. The Specialist...
AIG Los Angeles, CA, USA Full Time
AIG
11/23/2025  
Regional Production Specialist, Excess & Surplus Lines
At AIG, we are reimagining the way we help customers to manage risk. Join us as a Regional Production Specialist, Lexington Healthcare to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Lexington Healthcare AIG Healthcare is an opportunity for a Production Specialist, specializing in Medical Malpractice and General Liability. The Specialist will be required to underwrite Primary, Umbrella and Excess lines of business. Work effectively both independently and as part of a team to successfully manage their book of business along with contributing to the overall profitability of the malpractice business portfolio. A Senior Production Specialist must be able to illustrate sufficient technical analysis, have a strong underwriting acumen combined with the necessary sales and marketing skills to achieve profitable growth targets. Candidate must have the ability and willingness to coach,...
AIG Los Angeles, CA, USA Full Time
USAA
03/05/2026  
Manager, SIU (P&C) - California
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are looking for a dedicated SIU Manager (P&C).  Responsible for operational management of Claims fraud investigative teams. Directs staff in the investigation of cases involving questionable, suspect, or fraudulent activity. Ensures compliance with policies and procedures contributing to fraud control objectives, as well as compliance with state insurance fraud-related laws and regulations. This is a Remote eligible position. However, you must currently live within the State of California.   Relocation...
USAA Los Angeles, CA, USA Full Time
HUB International
02/22/2026  
Senior Vice President, Personal Lines Operations
ABOUT HUB: In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world's largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected-through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of-a-kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community. WHO WE ARE Breaking Boundaries for 25 years—and counting. The world is rapidly changing, and HUB is here to advise businesses and individuals on how to prepare for the unexpected. With more than 600 HUB offices across North America, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected through unrelenting advocacy and tailored...
HUB International Los Angeles, CA, USA Full Time
Voya Financial
02/20/2026  
Strategic Relationship Manager
Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...
Voya Financial Los Angeles, CA, USA Full Time
Hiscox
02/20/2026  
Policy Operations Specialist
Job Type: Permanent Build a brilliant future with Hiscox   Corix Operations Position: Policy Operations Specialist Band: Individual Contributor Reporting to: Policy Operations Manager                        The Role: The Policy Operations Specialist plays a key role in ensuring the accurate, timely, and efficient execution of policy administration activities across the policy lifecycle. This role is responsible for executing broker and client servicing requests, including midterm policy changes, cancellations, renewals, and ongoing policy maintenance needs. As Corix continues to scale, this role will also contribute to operational improvements by supporting workflow enhancements, documentation, and cross-functional initiatives that increase efficiency, accuracy, and consistency across Policy Operations. The Team: Corix Operations is responsible for the execution, accuracy, and continuous improvement of core operational processes that support...
Hiscox Los Angeles, CA, USA Full Time
Freeway Insurance Services America
02/13/2026  
Store Manager (Sales, Customer Service)
Pay Range: $55000 - $120000 / year Sign-On Bonus Opportunity of up to $3,500* Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound sales leads and walk in traffic Comprehensive paid training and licensing with continuous on-going training and mentorship Recognition culture Comprehensive Benefits package including medical, dental, vision and life insurance Retirement Plan: A 401K plan with a percentage of company-matched contributions Fitness: We reimburse up to $10 a month to an employee for their gym Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost Extra Perks: Access to disability, hospital indemnity, health advocate program, universal life, critical illness, and accident insurance plans. We even offer pet insurance Our Company:...
Freeway Insurance Services America Los Angeles, CA, USA Full Time
AIG
02/12/2026  
Broker Director
Join us as a Broker Director to play a highly influential role in protecting our clients and growing our business. Broker Director Reporting to the Broker & Market Leader, the Broker Director is primarily responsible for directly managing the relationships with brokers a select set of five or less retail brokers. The Broker Director will be a key part of a national team assigned to each of their focus brokers and collaborate closely with their counterparts across AIG and at the broker to drive engagement and insights that yield outpaced growth.    How you will create an impact Promote profitable growth and/or retention and expand desired mix of business.  Ensure AIG is deriving insights, value and results out of consulting or data services purchased from retail brokers.  Support AIG’s efforts to execute goals locally consistent with national commitments to/from retail brokers.  Develop and facilitate relationships with internal and...
AIG Los Angeles, CA, USA Full Time
AIG
02/10/2026  
Executive Underwriter, Public Companies, West Financial Lines
Join us as a Executive Underwriter, Public Companies to step up to a key team role that will drive business growth. Make your mark in Underwriting AIG Underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, and Multinational Clients. We are reimagining how we help customers to manage risk, transforming our operating model and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. How you will create an impact This is a key role in our Public Companies, Financial Lines team in which you will take ownership for achieving goals and outcomes. You will be tasked with overseeing a range of programs and processes, in addition to handling complex underwriting. You will thrive by successfully balancing the needs of multiple...
AIG Los Angeles, CA, USA Full Time
Sedgwick
02/08/2026  
Disability Representative Sr
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Disability Representative Sr Our teams connect! We collaborate onsite and have a hybrid work arrangement. All candidates must live near one of our centers of excellence:       West Hills, CA   : 8521 Fallbrook Ave West Hills, CA 91304    PRIMARY PURPOSE : Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining...
Sedgwick Los Angeles, CA, USA
Sedgwick
02/01/2026  
Sr. Disability Representative
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Sr. Disability Representative Our teams connect! We collaborate onsite and have a hybrid work arrangement. All candidates must live near this Center of Excellence:   West Hills, CA : 8521 Fallbrook Ave West Hills, CA 91304  PRIMARY PURPOSE : Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making timely...
Sedgwick Los Angeles, CA, USA Full Time
MarshMcLennan
02/01/2026  
Senior Account Manager - Personal Lines Insurance
Company: Marsh McLennan Agency Description: SENIOR ACCOUNT MANAGER DEPARTMENT: PERSONAL LINES STATUS: NON-EXEMPT EMPLOYEE TYPE: FULL TIME Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 9,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as an Senior Account Manager at Momentous Insurance, A Marsh McLennan Agency. Momentous Insurance, A Marsh McLennan Agency provides commercial insurance, commercial entertainment, film and tv insurance, employee health & benefits insurance, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 9,000 colleagues and 170 offices across North America, we combine the personalized service model of a local consultant with the...
MarshMcLennan Los Angeles, CA, USA Full Time
Hiscox
01/21/2026  
Senior Underwriter, Entertainment
Job Type: Permanent Build a brilliant future with Hiscox   Drive growth with an ambitious team of Entertainment Underwriters at Hiscox Position: Sr. Underwriter, Entertainment Reporting to AVP Regional Manager – Entertainment    Location: Los Angeles, CA The Role: Hiscox USA is currently searching for a dynamic, engaging and solutions-oriented Sr. Underwriter to drive new property & casualty business and complex renewal business within the Entertainment sector in the west coast region. This position provides a unique opportunity for a property/casualty generalist or an entertainment specialist to join a fast paced, dynamic team to write policies tailored to the specific requirements of the Entertainment sector. Lines of business include commercial general liability, property, inland marine, umbrella, auto and workers’ compensation. In addition to insuring film, touring bands and theater business, all businesses which feed into or off of the...
Hiscox Los Angeles, CA, USA Full Time
Berkley
01/11/2026  
AVP, Excess Casualty Binding Authority Broker
Company Details From middle market to Fortune 500 companies, Berkley Custom’s team is committed to providing excellent service and a consistent approach to meet the needs of their brokers and their customers, bringing specific expertise in excess casualty as well as a variety of targeted primary and excess programs.   They seek to outperform competitors with focus and deep understanding of their client’s priorities and by developing creative risk solutions to meet their long-term needs. Their key differentiators include the following: EXCLUSIVE PARTNERSHIPS – Berkley Custom works exclusively the wholesale brokerage community as well as their program partners, and continually builds upon long established relationships with a passion for superior service for their appointed producers. INDUSTRY PROFESSIONALS  – Berkley Custom attracts and retains professionals with significant experience in their field, many with over 25 years in the business....
Berkley Los Angeles, CA, USA
MarshMcLennan
12/07/2025  
Oliver Wyman – Senior Manager – P&C
Company: Oliver Wyman Description: Oliver Wyman – Senior Manager – P&C Office/Regions available : Atlanta, Charlotte, Chicago, Dallas, Houston, Los Angeles, Nashville, New York, and San Francisco; other office/regions will be considered Company Overview The Actuarial Practice of Oliver Wyman advises clients across a broad spectrum of risk management issues. We are a rapidly growing group with offices expanding across the globe. Our actuaries hold the highest professional qualifications and are nationally recognized as experts in their field(s). We use mathematical and statistical modeling skills and our qualitative assessment methodologies to assist clients in evaluating and addressing risk. Our solutions help clients manage and prepare for the potential financial consequences of uncertain future events. We bring a combination of broad-based expertise with specialized knowledge of specific risks, allowing us to provide independent, objective advice in the three...
MarshMcLennan Los Angeles, CA, USA Full Time
Sedgwick
11/17/2025  
Disability Representative Sr
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Disability Representative Sr Preferred candidates must live by our center of excellence in West Hills, California. 8521 Fallbrook Ave West Hills, CA 91304 PRIMARY PURPOSE : Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making timely payments/approvals and adjustments, medically managing disability claims...
Sedgwick Los Angeles, CA, USA
AmTrust Financial
11/04/2025  
AVP, Claims Litigation
Overview Directly reports to the VP, Claim Legal. Direct the performance of staff counsel offices within assigned territory to support enterprise strategy, improve operational efficiency and maximize claim outcomes. Ensure superior performance in the representation of policyholders, providing guidance for quality outcomes and the efficient management of claim litigation and expense. Identify and monitor measures of productivity, performance and staffing. Oversee compliance with staff counsel operating model and best practices. Collaborate across departments to ensure coordination of initiatives. Responsibilities Leadership : Ensure alignment of staff counsel offices with department and company strategy and objectives. Supervise the work of staff counsel Directors as part of overall accountability for the quality and quantity of work including the performance of all personnel within the assigned territory. Build and...
AmTrust Financial Los Angeles, CA, USA Full Time
AIG
10/27/2025  
Senior Underwriter, Professional Liability/Cyber, Financial Lines
Senior Underwriter, Corporate Accounts, PL/Cyber, Financial Lines Join us as a Senior Underwriter, Corporate Accounts, PL/Cyber, Financial Lines to make a greater impact through your technical expertise and people skills. This could be the ideal chance to step up into your first Senior level role. Make your mark in Underwriting We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. How you will create an impact This role is your opportunity to drive profitable growth in Financial Lines by working on creative solutions for complex risks. You will be responsible for underwriting a range of new and renewal business, using your proven relationship building skills. We want you to work closely with brokers...
AIG Los Angeles, CA, USA Full Time
MarshMcLennan
10/13/2025  
Senior Account Manager - Personal Lines Insurance
Company: Description: SENIOR ACCOUNT MANAGER DEPARTMENT: PERSONAL LINES STATUS: NON-EXEMPT EMPLOYEE TYPE: FULL TIME Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 9,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as an Senior Account Manager at Momentous Insurance, A Marsh McLennan Agency. Momentous Insurance, A Marsh McLennan Agency provides commercial insurance, commercial entertainment, film and tv insurance, employee health & benefits insurance, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 9,000 colleagues and 170 offices across North America, we combine the personalized service model of a local consultant with the global resources of the...
MarshMcLennan Los Angeles, CA, USA Full Time

 

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