2 customer experience representative jobs found in Madison, WI

Provides new business, underwriting assistance, billing, or policy services for personal lines, commercial or life insurance or brokerage products. Develops product knowledge and customer service skills to interact with policyholders and/or agents. May specialize in one or more products in one or more lines. Position Compensation Range: $25.00 - $31.88 Pay Rate Type: Hourly Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Primary Accountabilities Provides customer policy or billing activities for new business renewal policies and policy changes. Completes system entry process for new policies or policy changes or billing for multiple systems. Researches inquiries from customers or agents. Generates letters, correspondence and policy documents as needed. May conduct on-the-job training as needed. May support call center operations when call demand exceeds...

At TruStage, we’re on a mission to make a brighter financial future accessible to everyone.  We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future. Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition Application Developer Intern (Hybrid)   Dates : June 1, 2026, through August 7, 2026 Work Location :   Madison, WI | Hybrid   This role is not available for candidates with a temporary work authorization. Why intern at TruStage?  Click Here. Emerging Professional Program (EPP) Open to students graduating by December 2026 or May 2027.  This program provides...