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Madison customer service insurance

66 customer service insurance jobs found in Madison

AAA - Auto Club Group (ACG)
04/10/2026  
Insurance Service Representative - Madison, WI
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Join America’s most trusted brand with over 100 years of service. Why Choose AAA The Auto Club Group (ACG) ACG offers excellent and comprehensive benefits packages: Medical, dental and vision benefits 401k Match up to 6% Paid parental leave and adoption assistance Paid Time Off (PTO), 10 company paid holidays per year, CEO days, Floating Holidays Tuition Reimbursement Professional certification reimbursement program and other professional development opportunities Complimentary AAA Membership Discounts, perks, and rewards and much more Paid volunteer day annually A DAY IN THE LIFE of an Insurance Service Representative The Auto Club Group is seeking an Insurance Service Representative who will provide a high level...
AAA - Auto Club Group (ACG) Madison, WI Full Time
West Bend Insurance Company
04/13/2026  
Claims Representative - Investigations Featured
This role is responsible for reviewing, analyzing, and investigating P&C insurance claims to determine their validity and ensure accurate and fair settlements. This role involves examining policy coverage, gathering evidence (such as statements, reports, and documentation), interviewing claimants and witnesses, and identifying potential fraud or inconsistencies.  Work Location This position offers both remote and hybrid work locations.  Candidates who reside within 50 miles of an office location (West Bend, Madison, Appleton) will be offered a hybrid work schedule.  Candidates who are fully remote (beyond 50 miles) may occasionally be asked to travel to an office location for in-person engagement activities such as team meetings, training and corporate events.  Responsibilities & Qualifications Are you ready to put your problem-solving skills to work and make a real difference for customers? We’re looking for a motivated Claims...
West Bend Insurance Company Hybrid (Madison, WI)
NGL - National Guardian Life Insurance Company
04/16/2026  
Agent Solutions Coordinator (Hybrid - In Office 10 days/Month)
We are adding an Agent Solutions Coordinator !  This is a hybrid position requiring individuals to work in office 10 days per month; or as needed for business needs.   Who We Are: Since 1909, National Guardian Life Insurance Company (NGL) has been one of America’s most successful and highly rated independent life insurance companies. We specialize in a suite of innovative products for life’s journey, giving people the financial stability, careful guidance and peace of mind to lead a life filled with confidence, dignity and grace.   NGL's Core Values – integrity, dependability, collaboration, compassion and growth are a foundation of our company and help to build on the interactions we have with our policyholders, partners, funeral homes and each other. We believe in creating an inclusive, welcoming environment for all where diversity is celebrated, and everyone is encouraged to live their best, most authentic self. We offer  Employee Resource Groups for...
NGL - National Guardian Life Insurance Company Madison, WI Full Time
NGL - National Guardian Life Insurance Company
04/16/2026  
Texas New Business Specialist
We are adding a Texas New Business Specialist to our team! Who We Are: Since 1909, NGL Insurance Company (NGL) has been one of America’s most successful and highly rated independent life insurance companies. We specialized in a suite of innovative insurance products for life’s journey. We are committed to delivering on our promises across generations with collaboration and compassion.   NGL Insurance Company (NGL) Core Values – integrity, dependability, collaboration, compassion and growth are a foundation of our company and help to build on the interactions we have with our policyholders, partners, funeral homes and each other. We believe in creating an inclusive, welcoming environment for all where diversity is celebrated, and everyone is encouraged to live their best, most authentic self. We offer Employee Resource Groups for employees to get involved, learn, network, and offer professional and personal development opportunities. With over 100 years...
NGL - National Guardian Life Insurance Company Madison, WI Full Time
TruStage
04/16/2026  
Data Operations Intern (Hybrid)
At TruStage, we’re on a mission to make a brighter financial future accessible to everyone.  We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future. Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition Title: Data Operations Intern Job Location: Hybrid (at least two days/week in-office), for those based in Denver, CO; Dallas, TX; or Madison, WI. Willing to consider fully remote for the right candidate. Start Date: Ideally April/May 2026. Part-time hours (15-20 hours/week) during the academic year, with full-time hours available during the summer months. Role is planned...
TruStage Madison, WI Part Time
American Family Insurance
04/15/2026  
Associate Actuarial Analyst - Predictive Modeling (Hybrid)
We’re seeking an Associate Actuarial Analyst to join our Property & Casualty Actuarial team to develop analytics and predictive modeling solutions that inform business decisions. You’ll partner with actuarial and data/analytics colleagues to explore data, perform actuarial analyses, and help build and refine statistical and machine learning models (GLM/GBM preferred) supporting pricing, reserving, and other objectives. You’ll expand your Python-based analytics skills and strengthen your ability to translate results into clear business insights. #LI-Hybrid Role NOT eligible for sponsorship. Position Compensation Range: $62,000.00 - $103,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Primary Accountabilities Support pricing, reserving, and product analytics projects under guidance of senior actuaries/modelers. Extract, validate, and...
American Family Insurance Madison, WI Full Time
American Family Insurance
04/13/2026  
Lead Transformation Consultant (Hybrid)
You will engage the enterprise in activities related to the execution, development, facilitation, administration, and presentation of transformation efforts (digital, operational, functional, cross-functional and integration/separation); taking a collaborative approach to drive results and create long-term value for the business. Reporting to the Transformation Director, you will drive necessary connectivity between planning, prioritization, and funding across strategy, profit and growth plan, discretionary work, and budgeting.  Ensure alignment with strategy, leadership, work streams, and reporting while providing leadership, follow-up, adaptation, insights and conflict resolution. Ensure the organization is transforming and integrating the right capabilities, processes, people strategies, and organizational constructs to achieve transformation outcomes and enable our strategy.  In this flex office/home role, you will be expected to work a minimum of 10 days per month from...
American Family Insurance Madison, WI Full Time
TruStage
04/11/2026  
Paralegal/Law Specialist III
At TruStage, we’re on a mission to make a brighter financial future accessible to everyone.  We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future. Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition Job Purpose:     This position This job family consists of three levels of Law Specialists assigned to the Office of General Counsel. The three levels are distinguished by leadership skills, substantive experience, the degree of independent discretion and responsibility, proficiency within a defined legal specialty or process, complexity and risk of assigned...
TruStage Madison, WI Full Time
Allstate
04/11/2026  
Licensed Insurance Sales Representative (Remote / Home-Based)
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Allstate’s sales organization is growing its virtual workforce, and we are looking for highly motivated individuals that thrive in a fast-paced sales environment and enjoy being rewarded for their efforts. At Allstate, we are committed to offering a reputable product suite that protects people from life’s uncertainties so they can realize their hopes and dreams. As a full-time Insurance Sales Representative, you will: Engage with active insurance shoppers via inbound/outbound calls, live chat, SMS, and more in a work from home call...
Allstate Madison, WI Full Time
AAA - Auto Club Group (ACG)
04/11/2026  
Licensed Insurance Agent - Madison
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Job Description Join America’s most trusted brand with over 100 years of service. $2,500 Signing Bonus for new hires **To qualify for the Sign-On Bonus, applicants must be new to ACG (not applied in the last 180 days.) There is a 1-year payback clause if your employment is terminated prior to completing 12 months of employment.  Additional details can be provided by our Recruiting Team at the time of application** Why Choose AAA The Auto Club Group (ACG) ACG offers excellent and comprehensive benefits packages: Medical, dental and vision benefits 401k Match Paid parental leave and adoption assistance Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays Paid volunteer day annually Tuition assistance...
AAA - Auto Club Group (ACG) Madison, WI Full Time
American Family Insurance
04/10/2026  
Lead Program and Portfolio Manager (Hybrid)
You will be responsible and accountable for the coordinated management of multiple, related projects directed toward strategic business and organizational objectives. Responsible for all forecasting and planning activities associated with requests for new projects/initiatives, including demand intake, prioritization, and managing demand through the entire process lifecycle. You will report to our Transformation Director. In this flex office/home role, you will be expected to work a minimum of 10 days per month from Madison, WI. Position Compensation Range: $99,000.00 - $167,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Primary Accountabilities Ensures regular business alignment and prioritization of demand with resource and budgetary capacity, collaborating with cross functional teams. Establishes, maintains, and provides management...
American Family Insurance Madison, WI Full Time
American Family Insurance
04/10/2026  
Lead Vendor Management Advisor (Hybrid)
As a Lead Vendor Management Advisor (Strategic/Critical Vendors) with American Family Insurance you will lead the end-to-end management of critical third-party partnerships. You will serve as the central contact for complex contracts, navigating high-stakes negotiations, improving, and mitigating operational, financial, and reputational risks. You will report to the Senior Manager, Vendor Management #LI-Hybrid Position Compensation Range: $88,000.00 - $145,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Primary Accountabilities Define sourcing strategy and scope for enterprise events and critical vendor initiatives; identify/qualify opportunities by spend, value, risk, and capacity; align sponsors, approvals, resources, and lead cross-functional delivery. Establish supplier governance as the primary liaison; facilitate joint business...
American Family Insurance Madison, WI Full Time
AAA - Auto Club Group (ACG)
04/10/2026  
Insurance Sales Agent - Madison, WI
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   $2,500 Signing Bonus for new hires **To qualify for the Sign-On Bonus, applicants must be new to ACG (not applied in the last 180 days.) There is a 1-year payback clause if your employment is terminated prior to completing 12 months of employment.  Additional details can be provided by our Recruiting Team at the time of application** Join America’s most trusted brand with over 100 years of service. Why Choose AAA The Auto Club Group (ACG) ACG offers excellent and comprehensive benefits packages: Medical, dental and vision benefits 401k Match up to 6% Paid parental leave and adoption assistance Paid Time Off (PTO), Company paid holidays, CEO days, and Floating Holidays Tuition Reimbursement Professional certification reimbursement...
AAA - Auto Club Group (ACG) Madison, WI Full Time
American Family Insurance
04/09/2026  
Senior Financial Analyst (Hybrid)
Position Compensation Range: $80,000.00 - $131,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. This Senior Financial Analyst supports enterprise decision-making through cost benefit analysis (CBA), financial evaluation of initiatives, and other ad hoc financial analyses as needed. You will partner with leaders across the AmFam Enterprise to assess investment options, quantify financial impact, highlight tradeoffs, and deliver clear recommendations. This role strengthens financial discipline by improving consistency, transparency, and repeatability of how we evaluate business cases and priority decisions. You will report to the Sr. Manager, Corporate Financial Planning & Analysis. In this flex office/home role, you will be expected to work a minimum of 10 days per month from either Madison, WI 53783 or Boston, MA 02110 Internal...
American Family Insurance Madison, WI Full Time
American Family Insurance
04/09/2026  
Senior Attorney - Corporate Litigation (Hybrid)
This position provides effective legal representation, either personally or by retaining and supervising outside counsel that handles complex litigation involving the corporation within established corporate guidelines and the applicable code of professional responsibility. Manages litigation of a most complex nature involving the corporation within established corporate guidelines, applicable standards of good faith. You will report to a senior manager, litigation. #LI-Hybrid Position Compensation Range: $113,000.00 - $194,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Primary Accountabilities Support the corporate discovery team with handling of corporate discovery responses, corporate witnesses, subpoenas, litigation holds, and ESI preservation. Coordinate peer review of briefs and develop strategy for operational motions and appeals...
American Family Insurance Madison, WI Full Time
American Family Insurance
04/09/2026  
Actuarial Analyst (Hybrid)
Provide analysis for the full range of actuarial activities related to either insurance pricing or ratemaking for either Auto, Property or small commercial.  This role is focused on the basics of ratemaking - executing on rate revisions, completing segmentation analysis, and driving process efficiency.   Open to applicants at either the Analyst I or Analyst II level.  You will report to a credentialed pricing manager. #Li-hybrid Position Compensation Range: $80,000.00 - $131,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Primary Accountabilities • Update and maintain predictive models. • Responsible for state rate level indication development. • Provide technical background in support of rate filings with state insurance departments. • Work with business partners to develop rate recommendations. • Develop relationship with core business partners...
American Family Insurance Madison, WI Full Time
American Family Insurance
04/08/2026  
Senior Policy Forms Specialist
This position will oversee the design and development of enterprise forms (documents, letters, contracts and endorsements) to comply with state insurance requirements and support the auto and specialty business and client needs across all operating companies. Perform core administrative duties in support of the overall unit operations. Internal candidates encouraged to apply regardless of location. Position Compensation Range: $88,000.00 - $145,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Primary Accountabilities Responsible for the review and interpretation of statutes and case law and is primary researcher of industry language necessary for the introduction of policy forms for state expansion, new products, and product enhancements. Develops and prepares forms filings of new language for contracts, forms and endorsements by...
American Family Insurance Madison, WI Full Time
American Family Insurance
04/07/2026  
Enterprise Solution Architect, MarTech Focus
We are seeking a highly skilled and motivated Solution Architect to join our architecture team and to help drive the future of our Marketing Technology strategy. The ideal candidate will have a deep understanding of marketing automation, data management, and architecture concerns. You will have a deep understanding of the Salesforce platform and a proven track record of designing and implementing complex solutions and will be responsible for defining the target state vision, creating a roadmap for achieving it, and collaborating with cross-functional teams to ensure successful execution. This will be an opportunity will play a critical role in shaping the future of our marketing technology capabilities and driving business growth. In this flex office/home role, you will be expected to work a minimum of 10 days per month from one of the following office locations: Madison, WI 53783; Boston, MA 02110 Candidates must reside within a 50-mile radius of the office location (or 35-mile...
American Family Insurance Madison, WI Full Time
American Family Insurance
04/07/2026  
Senior Manager, Actuary (Hybrid)
Lead a team that supports the on-leveling of personal lines insurance premiums. Build reports based on re-rated premium data to help assess rating plan performance. Build data pipelines and processes to support the analysis of loss cost models provided by modeling partners. You will report to a director, actuary. Position Compensation Range: $150,000.00 - $255,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Primary Accountabilities • Create a collaborative, performance-driven work environment by facilitating and fostering trust, transparency, and inclusion. Work with team members to set clear goals, provide feedback, perform performance assessments, and support on-going development. • Lead with influence and expertise. Actively contribute to division or department leadership team. Communicate and support organization mission, vision, values,...
American Family Insurance Madison, WI Full Time
M3 Insurance
04/07/2026  
Surety Client Specialist
  The Opportunity Are you an organized, detail-driven professional looking to grow your career in a fast-paced insurance environment? As a Surety Client Specialist at M3 Insurance, you'll play a key role in supporting our Surety sales and service team by keeping day-to-day operations running smoothly and delivering exceptional client service. This position offers a great blend of client support, administrative coordination, and surety bond processing — making it an ideal fit for someone who thrives on accuracy, collaboration, and getting things done.   How You Will Make an Impact Provide responsive, accurate client service for surety accounts, including answering questions on bonds, coverages, and billing. Process new and renewal bonds in the Agency Management System, verifying data and reviewing for accuracy. Support Client Managers and Client Executives with project assistance, correspondence, and carrier inquiries. Send invoices for agency billed...
M3 Insurance Madison, WI Full Time

 

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