22 customer service specialist jobs found in Madison, WI

As an Associate Business Compliance Specialist, you will provide a full range of compliance advice and services with specialist knowledge in support of American Family Life Insurance Company. As part of your work, you will manage our administrative processes and knowledge resources such as mailboxes and our SharePoint site. This work allows our company to continue showing up when it matters most and in a person’s darkest time. As a member of the Compliance Team you will have the opportunity to work many different people and areas throughout the enterprise giving you exposure to large network of colleagues to help build your career. In this Hybrid role, you will spend 50% of your time (10 days a month) working from office, proximate to one of our office locations (within approximately 35-50 miles). Madison, WI 53783; Phoenix, AZ 85034. Position Compensation Range: $52,000.00 - $77,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your...

This position will be responsible for leading the ideation, conceptualization, prioritization, and initiation for future system use and enhancements. Works with technology areas to clarify business requirements where needed and assists in the development of the test strategy and plan for large and complex projects. This position will oversee the research on complex system issues and coordinates resolution. Research and evaluate business system application developments and technologies within the insurance industry and business markets that are relevant to the business and future business strategy. Position Compensation Range: $99,000.00 - $167,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Primary Accountabilities • Conducts advanced data analysis with the ability to query enterprise-scale databases and problem solving with the use of data from...

Provide leadership and management direction of a claim adjusting team. Claim adjusting teams investigate and maintain property/casualty claims. Determines liability, secures information, reviews coverages, arranges appraisals, and settles claims. May work in the field or central location. Directs conformity with the terms of each policy and in compliance with applicable laws, regulations, established standards, and procedures of the company. You will report to the Adjusting Services Senior Manager. In this primarily home-based role must be proximate to one of our office locations in Phoenix, AZ; Boston, MA; Madison, WI; St. Joseph, MO; Keene, NH; Denver, CO or Minneapolis, MN; Atlanta, GA. #LI-Remote Position Compensation Range: $88,000.00 - $145,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Primary Accountabilities •Create a collaborative,...

At TruStage, we’re on a mission to make a brighter financial future accessible to everyone.  We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future. Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition Job Purpose: The Commercial P&C Insurance Underwriter—specializing in Fidelity Bond, Directors & Officers (D&O), and related management liability coverages—is responsible for evaluating, pricing, and underwriting complex risk exposures for financial institutions. Success in this role requires strong technical expertise in D&O and Errors & Omissions (E&O)...

At TruStage, we’re on a mission to make a brighter financial future accessible to everyone.  We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future. Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition Job Purpose: The Specialist III, Operations Underwriting provides technical expertise to credit unions by servicing commercial property and casualty coverage requests including referrals from Operations Underwriting Specialist I’s when needed and acts as an insurance consultant to both internal and external customers.  The Operations Underwriting Specialist III utilizes...

We are adding a Customer Solutions Specialist I  to our team!  This is a hybrid position requiring individuals to work in office 10 days per month; or as needed for business needs.   Who We Are: Since 1909, National Guardian Life Insurance Company (NGL) has been one of America’s most successful and highly rated independent life insurance companies. We specialize in a suite of innovative products for life’s journey, giving people the financial stability, careful guidance and peace of mind to lead a life filled with confidence, dignity and grace.   NGL's Core Values – integrity, dependability, collaboration, compassion and growth are a foundation of our company and help to build on the interactions we have with our policyholders, partners, funeral homes and each other. We believe in creating an inclusive, welcoming environment for all where diversity is celebrated, and everyone is encouraged to live their best, most authentic self. We offer  Employee Resource...

At TruStage, we’re on a mission to make a brighter financial future accessible to everyone.  We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future. Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition Job Summary:   The Technical Services Analyst 1 is responsible for providing technical expertise and professional support in the areas of reporting, maintenance, procedures, auditing, and training related to the lifecycle management of End User Technology equipment. The position does not include supervisory responsibilities and is structured as a hybrid role that...

Position Compensation Range: $62,000.00 - $103,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. The Genesys Cloud Services Specialist collaborates with others in the division to provide and maintain applications that meet business needs. You will assist and collaborate in analyzing high impact business requirements and problems using expert business and systems knowledge. You will report to the Senior Manager, Technology Services. In this flex office/home role, you will be expected to work a minimum of 10 days per month from Madison, WI 53783 Primary Accountabilities You will troubleshoot problems with supported applications and ensure problems are resolved to client satisfaction. You will provide alternatives for solving identified system problems. You will provide vendor system support and maintain vendor relationships. You will...

We are adding a Senior Claims Specialist   to our team! Who We Are: Since 1909, National Guardian Life Insurance Company (NGL) has been one of America’s most successful and highly rated independent life insurance companies. We specialize in a suite of innovative products for life’s journey, giving people the financial stability, careful guidance and peace of mind to lead a life filled with confidence, dignity and grace.   NGL's Core Values – integrity, dependability, collaboration, compassion and growth are a foundation of our company and help to build on the interactions we have with our policyholders, partners, funeral homes and each other. We believe in creating an inclusive, welcoming environment for all where diversity is celebrated, and everyone is encouraged to live their best, most authentic self. We offer  Employee Resource Groups for employees to get involved, learn, network, and offer professional and personal development opportunities. With...

We are adding a New Business Specialist to join our team! Who We Are: Since 1909, National Guardian Life Insurance Company (NGL) has been one of America’s most successful and highly rated independent life insurance companies. We specialize in a suite of innovative products for life’s journey, giving people the financial stability, careful guidance and peace of mind to lead a life filled with confidence, dignity and grace.   NGL's Core Values – integrity, dependability, collaboration, compassion and growth are a foundation of our company and help to build on the interactions we have with our policyholders, partners, funeral homes and each other. We believe in creating an inclusive, welcoming environment for all where diversity is celebrated, and everyone is encouraged to live their best, most authentic self. We offer  Employee Resource Groups for employees to get involved, learn, network, and offer professional and personal development opportunities....

As a Sourcing Specialist with American Family Insurance, you will serve as the primary contact for the CAO division. You will be responsible for developing and executing a sourcing project portfolio to enable the department to achieve its objectives. Serve as the project manager for the entire sourcing event utilizing the expertise of other roles in the organization to deliver results. #LI-Hybrid Position Compensation Range: $62,000.00 - $103,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Primary Accountabilities • Define the scope and strategy for a sourcing event. Identify sourcing opportunities based on spend, value opportunity, risk and resource availability. Present proposed goals, strategy and project plan to partners and sponsors, obtains approvals and aligns sponsorship and resources needed to move project into active execution. •...

Job Description: We are looking to add a Sr. Client Service Consultant to join our Property Casualty team in Madison, WI . Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes! Essential Responsibilities: Take ownership and lead accounts by servicing the largest and most complex accounts; Client Service Specialist and Client Service Consultant support dependent upon account size. Demonstrates exceptional customer service and operates as an effective partner with clients to include, but not limited to: Market renewal policies and negotiate with insurance company underwriters; Reviews insurance in place and assesses future needs of client; Evaluates and recommends insurance options for clients; Maintains an awareness of complex or significant claims situations and assists in claims process management as requested, to ensure client claim issues are...

We are adding an Agent Solutions Coordinator !  This is a hybrid position requiring individuals to work in office 10 days per month; or as needed for business needs.   Who We Are: Since 1909, National Guardian Life Insurance Company (NGL) has been one of America’s most successful and highly rated independent life insurance companies. We specialize in a suite of innovative products for life’s journey, giving people the financial stability, careful guidance and peace of mind to lead a life filled with confidence, dignity and grace.   NGL's Core Values – integrity, dependability, collaboration, compassion and growth are a foundation of our company and help to build on the interactions we have with our policyholders, partners, funeral homes and each other. We believe in creating an inclusive, welcoming environment for all where diversity is celebrated, and everyone is encouraged to live their best, most authentic self. We offer  Employee Resource Groups for...

We are adding a Claims Adjudicator to our team! Who We Are: Since 1909, National Guardian Life Insurance Company (NGL) has been one of America’s most successful and highly rated independent life insurance companies. We specialize in a suite of innovative products for life’s journey, giving people the financial stability, careful guidance and peace of mind to lead a life filled with confidence, dignity and grace.   NGL's Core Values – integrity, dependability, collaboration, compassion and growth are a foundation of our company and help to build on the interactions we have with our policyholders, partners, funeral homes and each other. We believe in creating an inclusive, welcoming environment for all where diversity is celebrated, and everyone is encouraged to live their best, most authentic self. We offer  Employee Resource Groups for employees to get involved, learn, network, and offer professional and personal development opportunities. With over...

Position Compensation Range: $88,000.00 - $145,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. The Lead Procurement Analyst, Supplier Inclusion is responsible for program management and driving the strategic direction of Supplier Inclusion Program within the procurement organization. You will lead others within the Procurement organization to optimize supplier inclusion procurement processes, implement best practices, and ensure operational efficiency. You will provide leadership and expertise to contribute to the achievement of organizational goals and objectives related to procurement. You will report to the Senior Manager, Sourcing & Procurement .  In this flex office/home role, you will be expected to work a minimum of 10 days per month from one of the following office locations: Madison, WI 53783; Boston, MA 02110 Internal...

Position Compensation Range: $88,000.00 - $145,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. The Lead Procurement Analyst, Governance is responsible for program management and driving the strategic direction of assigned procurement operations program within the organization. You will lead a team of analysts and others within the Procurement organization to optimize procurement processes, implement best practices, and ensure operational efficiency. You will provide leadership and expertise to contribute to the achievement of organizational goals and objectives related to procurement. You will report to the Senior Manager, Sourcing & Procurement. In this flex office/home role, you will be expected to work a minimum of 10 days per month from one of the following office locations: Madison, WI 53783; Boston, MA 02110 Internal...

We are adding a Commissions Administrator to our team!  This is a hybrid position requiring individuals to work in office 10 days per month; or as needed for business needs.   Who We Are: Since 1909, National Guardian Life Insurance Company (NGL) has been one of America’s most successful and highly rated independent life insurance companies. We specialize in a suite of innovative products for life’s journey, giving people the financial stability, careful guidance and peace of mind to lead a life filled with confidence, dignity and grace.   NGL's Core Values – integrity, dependability, collaboration, compassion and growth are a foundation of our company and help to build on the interactions we have with our policyholders, partners, funeral homes and each other. We believe in creating an inclusive, welcoming environment for all where diversity is celebrated, and everyone is encouraged to live their best, most authentic self. We offer  Employee Resource Groups...

Provides analysis to help build out product strategy recommendations to division and department leadership based on research, performance data and competitor actions. May specialize in researching competitor products, developing and/or enhancing product/contract language, underwriting guidelines, and/or analytics. In this hybrid role, you will be expected to work a minimum of 10 days per month from one of the following office locations: Madison, WI 53783; Boston, MA 02110; #LI-Hybrid Internal candidates are encouraged to apply and should review the internal mobility guidelines in the hybrid policy reference guide for more information. Position Compensation Range: $69,000.00 - $115,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Primary Accountabilities Provides information and unified product performance storylines to leadership that will...

We are adding a Claims Adjudicator to our team! Who We Are: Since 1909, National Guardian Life Insurance Company (NGL) has been one of America’s most successful and highly rated independent life insurance companies. We specialize in a suite of innovative products for life’s journey, giving people the financial stability, careful guidance and peace of mind to lead a life filled with confidence, dignity and grace.   NGL's Core Values – integrity, dependability, collaboration, compassion and growth are a foundation of our company and help to build on the interactions we have with our policyholders, partners, funeral homes and each other. We believe in creating an inclusive, welcoming environment for all where diversity is celebrated, and everyone is encouraged to live their best, most authentic self. We offer  Employee Resource Groups for employees to get involved, learn, network, and offer professional and personal development opportunities. With over...

Cottingham & Butler is actively looking for ambitious and driven entry-level Sales Executives in our Madison, Wisconsin location! Seeking all sales minded, soon-to-be college graduates, recent college graduates, or individuals with 1-3 years of sales experience who are motivated by financial rewards. What You'll Get: At Cottingham & Butler, we offer an exceptional sales career that opens the door to boundless opportunities and unlimited earning potential. You will be immersed in a dynamic environment surrounded by a team that is dedicated to equipping you for success. Through comprehensive training, unparalleled service support, unique resources, and the necessary tools, we ensure that you have everything you need to build a highly lucrative sales career. What You'll Do: Learn the business and become a trusted advisor to company leaders. Identify, qualify, and close prospects. Manage and retain your book of business and actively work towards its growth...