02/18/2026
The Lead Data Analyst serves as a key analytical voice within Claims, transforming data into actionable insights that drive operational and strategic decisions. This role goes beyond reporting what happened. It focuses on diagnosing why metrics moved and recommending what to do about it. You'll lead high-impact analyses on claims volume, severity, cycle times, and KPIs while partnering with Claims leadership and cross-functional teams including Loss Reserving, Product Management, and Pricing. The ideal candidate combines deep Auto claims domain expertise with intellectual curiosity, strong storytelling skills, and a willingness to leverage modern tool, including frontier AI models, to deliver faster, sharper insights. In this hybrid role, you will be expected to work a minimum of 10 days per month from one of the following office locations: Madison, WI 53783 Internal candidates are encouraged to apply and should review the internal mobility guidelines in the hybrid policy...
American Family Insurance
Madison, WI, USA
Full Time
