3 enterprise technical support engineer jobs found in Madison

American Family Insurance looking for a experienced and driven Lead Data Engineer to guide our Data Platform team. In this important role, you will oversee a team of engineers in advancing our service-oriented data and AI platform. The Data and AI Platform team influences multiple departments, including security and AI, at AmFam. You will create tools and infrastructure that empower other teams and departments within American Family Insurance. You will report to a Senior Manager, Data Engineering. In this flex office/home role, you will be expected to work a minimum of 10 days per month from the following office location: Madison, WI 53783. #LI-Hybrid Position Compensation Range: $131,000.00 - $220,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Primary Accountabilities Partner with stakeholders to refine undefined use cases into clear...

American Family Insurance is seeking a Lead Resiliency Engineer to strengthen the resiliency, reliability, and availability of our technology platforms and applications. This role leads a team focused on solutions, frameworks, and process optimization with an emphasis reducing incidents, business continuity, and reducing MTTR. You will combine technical expertise with leadership to analyze technologies, design robust systems, and implement best practices and solutions that ensure seamless operations and rapid recovery from disruptions. This role does not have approval for sponsorship now or in the future. This also include OPT / F1 Visa. Position Compensation Range: Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Primary Accountabilities Lead and mentor a team in implementing solutions to enhance overall resiliency. Help define, document,...

Position Compensation Range: $88,000.00 - $145,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Operating at the intersection of business strategy, process design, and enterprise platform capability, the Senior Business Analyst ensures that ServiceNow enhancements & large initiatives are well-scoped, aligned to business objectives, and implemented in a manner consistent with ServiceNow best practices and long-term platform sustainability. You will be responsible for supporting both business and IT initiatives delivered on the ServiceNow platform. You will partner closely with business subject matter experts, process owners, and technical delivery teams to elicit, analyze, and translate business needs into clear, complete, and actionable functional and non-functional requirements. You will report to the Senior Manager, Technology Services....