16 operations analyst jobs found in Madison, WI

Primary Details Time Type: Full time Worker Type: Employee The Opportunity:  The purpose of this role is to provide operational support for leadership team. Partner and collaborate with key stakeholders in the planning and implementation of strategic initiatives. Support operational reporting, project management, and cross-training across department to ensure successful implementation of billing project objectives. Location:   Madison, WI Work Arrangement:   This role is hybrid, where you will be expected to be in the office 2-3 days per week. Salary range for this role is:   $64,000.00 - 96,000.00, depending on experience Your new role Contribute to the preparation and implementation of project plans to ensure these include operational considerations for delivery. Act as a consultant to key internal stakeholders on various matters such as metrics, key performance indicators (KPIs), reporting and issues/impacts downstream. Improve...

At TruStage, we’re on a mission to make a brighter financial future accessible to everyone.  We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future. Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition This role supports our Auto/Home Partner team by providing analytical expertise that drives data-informed decisions. The position focuses on conducting in-depth product and program analysis, ensuring data accuracy, and delivering actionable insights that influence strategy and performance. Responsibilities include developing and managing KPIs, building models to support program...

At TruStage, we’re on a mission to make a brighter financial future accessible to everyone.  We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future. Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition Job Purpose:    This position is the subject matter expert for their designated business line of products and solutions. Through proactive support and engagement, they provide consultation to Account Executives and Credit Unions to address specific client needs to attract, retain, and grow business within assigned customer accounts in the Select Segment. Job Responsibilities:...

Primary Details Time Type: Full time Worker Type: Employee The Opportunity: The SVP, Transformation Delivery Leader will direct the successful delivery of North America’s change portfolio. The role will lead end-to-end execution of change initiatives across the full insurance value chain. This role ensures strategic transformation programs are executed with discipline, speed, and measurable business impact while maintaining regulatory compliance, operational continuity, and strong stakeholder alignment. This role requires collaboration with senior business, data and technology stakeholders. This role is responsible for articulating business needs across the division and translating them into strategic projects that support modernization, operating model redesign, process simplification, cost optimization, and customer experience improvement. The role will lead all aspects of delivery, including budget, scope, design, sequencing, analytics, data, technology, change...

Primary Details Time Type: Full time Worker Type: Employee The Opportunity: In support of business operations, provide customer service by resolving complex billing issues, handling call escalations, agent account reconciliations as well as daily production oversight to achieve established quality and productivity standards. Location:   Madison, WI Work Arrangement:   This role is hybrid, where you will be expected to be in the office 2-3 days per week. Hourly rate for this role is:   $20.50 - 30.75, depending on experience Your new role ·         Assist with the collection of past-due accounts by performing required collection activities to secure payment in accordance with established procedures. ·         Respond to customer, business, and broker billing inquiries by researching and resolving issues to meet quality and service level expectations. ·         Review billing records, identify discrepancies, and make appropriate adjustments...

Sentry is seeking a motivated Product Specialist to help power data driven decision making across the Small Commercial business unit. The focus is on Direct Sales Channel and Customer Acquisition support. This includes evaluation of marketing, competitor research, customer satisfaction and customer acquisition initiatives. This role is designed for individuals who are eager to learn, curious about data, and excited to apply foundational analytical skills in a real‑world insurance environment. You will work closely with experienced analysts, business partners, and technology teams to support reporting, analysis, and insight generation for our growing Small Commercial portfolio. For this position, Sentry does not offer employment to holders of F-1, J-1, and H-1 Visas. What You'll Do: As a Small Commercial Product Specialist, you will: Conduct statistical analyses and research that leads to influencing business decisions as it relates to our direct-to-consumer...

We are adding a  Claims Verification Specialist   to our team!  Who We Are: Since 1909, National Guardian Life Insurance Company (NGL) has been one of America’s most successful and highly rated independent life insurance companies. We specialize in a suite of innovative products for life’s journey, giving people the financial stability, careful guidance and peace of mind to lead a life filled with confidence, dignity and grace.   NGL's Core Values – integrity, dependability, collaboration, compassion and growth are a foundation of our company and help to build on the interactions we have with our policyholders, partners, funeral homes and each other. We believe in creating an inclusive, welcoming environment for all where diversity is celebrated, and everyone is encouraged to live their best, most authentic self. We offer  Employee Resource Groups for employees to get involved, learn, network, and offer professional and personal development opportunities....

At TruStage, we’re on a mission to make a brighter financial future accessible to everyone.  We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future. Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition Job Purpose: This position The Human Resources Consultant is the contact for the business managers on day to day HR Operational needs including Employee and Labor Relations issues, while serving as the expert in Human Resources and working closely with the HR Business Partner, Service Center, and other HR Specialty Teams (Talent Management, Recruiting, Compensation, Benefits, etc.)....

At TruStage, we’re on a mission to make a brighter financial future accessible to everyone.  We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future. Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition Job Purpose: Under the general direction of the Investment Technology Manager, this advanced application developer role analyzes, designs, develops, and enhances investment technology solutions supporting TruStage Capital Advisors investment management, back-office operations, and affiliated teams. The position delivers increasingly complex application development and integration...

At TruStage, we’re on a mission to make a brighter financial future accessible to everyone.  We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future. Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition Job Purpose: As a Meetings & Events (M&E) Specialist, you will work closely with the Senior Manager of M&E and a team of planners to deliver high-impact employee and customer-facing experiences (both in-person and virtual/hybrid) that support TruStage's strategic business development, customer-relationship, and branding goals. Job Responsibilities: Lead and...

  The Opportunity Are you an experienced accounting professional who takes pride in doing the work well — and finds real satisfaction in being the reliable backbone of a high-performing finance team? As an Accounting Specialist at M3, you'll be a trusted contributor to our Finance Department, bringing your expertise to the day-to-day accounting operations that keep our organization running smoothly. This role offers a consistent, meaningful blend of accounts payable, expense management, banking activity, and financial reporting — making it an ideal fit for someone who values doing important work with precision, in a place where your contributions are genuinely recognized and appreciated.   How You Will Make an Impact Own the accounts payable process, accurately processing vendor invoices, maintaining vendor records, and ensuring timely payments in compliance with company policies. Support 1099 reporting and vendor compliance by reviewing data accuracy,...

Primary Details Time Type: Full time Worker Type: Employee The Opportunity: The purpose of this role is to support financial operations within area of responsibility by monitoring delinquent accounts, investigating and resolving billing issues, overseeing movement of documents and efficiently handling inquiries to limit liability and streamlining billing and collections procedures. Location : Madison, Wisconsin Work Arrangement: This role is hybrid, where you will be expected to be in the office 2-3 days per week. The salary range for this role is: $88,000 - $132,000 Your New Role Support efficient financial operations by providing financial cost and/or benefit oversight for initiatives and ensuring adherence with regulatory requirements and company standards. Facilitate billing and collections process by reviewing records for inconsistencies, preparing regular billing statements, overseeing movement of documents and efficiently handling...

At TruStage, we’re on a mission to make a brighter financial future accessible to everyone.  We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future. Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition Job Purpose: We are seeking a highly skilled attorney to join our dynamic legal team.   As Counsel you will develop legal expertise and establish primary responsibility and accountability for identified projects and/or legal work mainly related to the legal needs of TruStage Investment Management, TruStage’s internal SEC-register investment adviser. You will work with an...

At TruStage, we’re on a mission to make a brighter financial future accessible to everyone.  We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future. Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition Job Purpose:     This position is responsible for planning, organizing, and working very closely with the senior manager(s) to complete administrative activities. Oversees major issues and processes related to strategic planning and tactical initiatives for senior manager(s). Responds quickly to changes in projects/assignments/tasks and re-aligns priorities. Acts in a...

At TruStage, we’re on a mission to make a brighter financial future accessible to everyone.  We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future. Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition Job Purpose: The Vice President, Chief Risk Officer (CRO) is responsible for leading the company’s Enterprise Risk Management (ERM) function and serving as the senior executive accountable for identifying, assessing, monitoring, and managing risks to the organization’s financial strength, solvency, and policyholder interests. Reporting to the Chief Financial Officer, the CRO leads the...

At TruStage, we’re on a mission to make a brighter financial future accessible to everyone.  We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future. Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition Job Purpose The Lead Generation & Marketing Automation Manager is a revenue-critical role within Filene's Marketing team, responsible for driving measurable member growth, retention, and lifetime value through strategic CRM management and data-driven engagement. This role owns the end-to-end member lifecycle in our CRM, from lead acquisition through renewal using advanced...