2 customer experience representative jobs found in Manasquan, NJ

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Winston Benefits, a Brown & Brown company, is seeking a Client Account Representative to join our team! The Client Account Representative will partner closely with Winston Benefits Clients to manage their accounts.  This position will address any client concerns through regular communication and excellent customer service.  This position will assist with Client open enrollments and maintain the Clients account throughout the year.  We will rely on this position to listen to our clients and use deductive reasoning skills, technical expertise, creativity and passion for helping to meet their needs. WHAT YOU’LL DO: Responsible for addressing Client Facing Issues on Issue Tracker.  Data Integrity ongoing review.  Call center Issues resolution.  Responding to Client emails.   Manual corrections to enrollment...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Winston Benefits , a Brown & Brown company, is seeking an EDI Data Analyst responsible for collecting and analyzing both incoming and outgoing data and distributing to the appropriate parties. We are seeking an individual that is focused, organized and able to juggle multiple competing priorities while interacting with internal and external parties.    WHAT YOU'LL DO: Review both internal and external file load reports and preform appropriate actions required.  This includes working with external vendors to resolve issues.  Ensure imports and exports meet file requirements.  Monitor file creations and transfers to ensure on accurate and timely processing.  Identify root cause and provide solution.  Work with multiple departments to resolve issue and improve workflow.  Support overall EDI Team.  Create and...