2 employee benefits client manager jobs found in Manasquan, NJ

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Winston Benefits, a Brown & Brown company, is seeking a Benefits Specialist to join our call center team!    A Benefit Specialist is responsible for the day-to-day servicing of clients. WHAT YOU’LL DO: Be knowledgeable of all products and services offered by Winston. Be knowledgeable of all workflow processes. Respond to all inbound service calls and voicemail messages from customers, according to Call Center Research and resolve complaints to ensure customer retention and satisfaction. Communicate with carriers on behalf of members to obtain and update necessary information. Mail voluntary insurance product brochures, applications, service request forms and claim forms as Respond to inquiries from Benefit Consultants/Enrollers. Keep Account Manager and Customer Service Manager informed of any...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Winston Benefits, a Brown & Brown company, is seeking a Client Account Representative to join our team! The Client Account Representative will partner closely with Winston Benefits Clients to manage their accounts.  This position will address any client concerns through regular communication and excellent customer service.  This position will assist with Client open enrollments and maintain the Clients account throughout the year.  We will rely on this position to listen to our clients and use deductive reasoning skills, technical expertise, creativity and passion for helping to meet their needs. WHAT YOU’LL DO: Responsible for addressing Client Facing Issues on Issue Tracker.  Data Integrity ongoing review.  Call center Issues resolution.  Responding to Client emails.   Manual corrections to enrollment...