21 jobs found in Mexico

The Global Specialty Actuary will be responsible for supporting the Global Speciality business (mainly Marine), the role will cover: - Providing the Global Speciality Business with the actuarial support they require to profitably grow their business and take remedial action where needed. - Producing transactional pricing analysis for accounts within agreed timescales, working closely with underwriters. - Being involved in technical pricing tool development and enhancements. - In co-ordination with the actuarial pricing team, monitor rates at renewal and new business, ensure technical pricing models are in place and reviewed regularly and that any deviation is justified and monitored. - Report performance at granular level (account and rating factor) so that underwriters can optimise performance. - This is a non-regulatory role” At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This...

Call Center Agent At AIG, we are reimagining the way we help customers to manage risk. Join us as a [insert Job Title] to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. The Call Center Agent is responsible for providing immediate assistance, guiding and assessing customer needs regarding endorsement procedures, policy status, collections, renewals, reinstatements, online billing, claims follow-up, or any other type of assistance offered for our products. This position is part of the Mexico Contact Center team, responsible for assisting our customers before and after a claim occurs. Service hours are Monday through Friday, from 8:00 AM to 5:30 PM and from 8:00 AM to 4:00 PM, in accordance with local regulations and AIG guidelines. In 2024, the General Customer Service Contact Center in Mexico handled approximately 125,000 calls. The main activities of this agent are: • Assisting with...

Marine Underwriter – Marine Cargo, Marine Liability and Contrators Equipment. At AIG, we are reimagining the way we help customers to manage risk. Join us to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Underwriting AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber and Multinational Clients. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. Position Summary: The Marine Underwriter will contribute to the growth of the business by underwriting Marine products under general direction, issuing quotes and policies while ensuring standards and...

Broker Engament Analyst At AIG, we are reimagining the way we help customers to manage risk. Join us as account executive to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Distribution AIG Distribution teams help to find commercial solutions in different products including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. How you will create an impact Close monitoring of the renewal portfolio (feedback in the estimate file) Follow-up and routing to after-sales service with support from staff...

Purpose of the Role: To manage a team of on field and Desktop inspectors.   To drive best practice claims handling performance both in terms of optimal claims outcomes and customer service, and the technical and professional development of their team. Duties and Responsibilities 1. Functional Responsibilities: Manage the allocation of claims within their on field and desktop inspectors Provide a technical referral point for team members and manage performance, Keep the ( LoB ) Senior Manager advised of key Complex loss developments and wider Complex trends.   Execute strategic initiatives within their Inspectors team. Ensure Appraisals ‘Best Practices’ is maintained within their inspector team. Drive performance through required criteria Ensure claims are accurately assessments and proactively look for compliment within agreed service levels Embed use of balance scorecard/KPIs within team Develop and implement initiatives with...

A&H GROUP Regional UW A&H Regional UW Head Responsibilities 1.           Loss Ratio:  Maintain it at or below agreed upon levels. Portfolio Analysis:  Control and segment our business into Product P&Ls. Business retention also need to be monitored. Auditing:  For compliance, correctness, etc., use of underwriting authorities delegated locally, rating, wordings, file documentation, renewal underwriting, product development process, peer reviews, etc. Audits must be performed every 18-24 months or sooner and written reports sent to UW Regional Office for final review. Product Development:  Review and approve work done by others or perform work yourself.  All new products or major product changes must be approved by Regional Underwriting Manager, Regional Actuarial and Regional Legal as required. The Product Development process must be followed as appropriate. Case Underwriting:  Review/approve quotes on large and/or unusual market opportunities. Group Business....

Sr. Underwriter – Marine Cargo, Marine Liability and Contrators Equipment. At AIG, we are reimagining the way we help customers to manage risk. Join us to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Underwriting AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber and Multinational Clients. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. Position Summary: The Senior Underwriter will contribute to the growth of the business by underwriting Marine products under general direction, issuing quotes and policies while ensuring standards and...

Executive Assistant Sr. At AIG, we are reimagining the way we help customers to manage risk. Join us as a LAC Facultative Desk, General Manager to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in AIG Mexico AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. How you will create an impact Managing and coordinating agendas and calendars for the senior executives Organizing national and international travel arrangements...

Analyst II Financial Control At AIG, we are reimagining the way we help customers to manage risk. This Analyst II Financial Control role will be an ideal opportunity to develop your experience and expertise in Financial Planning and analysis Make your mark in Finance Our Finance team plays an essential role in maintaining a healthy balance sheet at AIG. It delivers significant finance support for the overall enterprise, optimizing operations, controllership, funding, and capital structure to honor our stakeholder commitments. The team’s work is invaluable to informing leadership decision making, complying with regulatory requirements, and maintaining financial discipline, transparency, and controls, while providing timely and meaningful information. This role provides accounting and financial reporting on a GAAP and Statutory basis of accounting and is a significant contributor to a team that is responsible for financial close, analyzing and reporting the...

FP&A Senior Manager Mexico, based in Mexico City. This position, FP&A Manager is a strong position within the company, with a strong focus on the results and how well the business is doing, FP&A runs the Budget, Forecast and Actual figures, with a special focus on the Business necessities alongside with a strong control of the production and expenses. These tasks are performed in a short, medium, and long term, with Multi Annual planning scenarios, key performance indicators, metrics and analysis. This role delivers critical information to all areas across the company to develop strategies and guidance on the current and future results, allowing leadership to make the best business decisions for the business to continuously growth the results. Responsible for coordinate / certificate the production and expense budget / forecast and actual numbers between the Mexico branch, the Finance Centre (India) and Global Headquarters. Oversee entire process for Multi Year...

FNOL Cabin Agent Bilingual The bilingual agents of the FNOL booth are responsible for answering inbound calls in English received at the Mexico Contact Center covering a 7 x 24-hour service schedule for customers who need assistance due to an accident or assistance in compliance with local regulations and criteria established in accordance with AIG guidelines. This position is the only one we have in CC MEX to manage these calls from Monday to Saturday from 10:00 to 18:00 hrs. Who we are. American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks. We’re also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to...

Territorial Executive, Multi Accounts - Warranty Make your mark in General Insurance  General Insurance is a leading provider of insurance products and services – focused on helping to manage risk for commercial and personal customers. We offer a broad range of products through a diversified, multi-channel distribution network, including one of the world’s most far-reaching property casualty networks.   About AIG Warranty AIG Warranty delivers a full range of service solutions including warranty management administration, extended service programs, customer service support, service network management, claims processing services, and service contract underwriting. With over 20 years of experience, we are one of the warranty and service industry's leading providers, which is why many of the world's largest and most respected brands choose us. When retailers or manufacturers want flexible and innovative service solutions that will ensure the focus of building customer...

Financial Lines Underwriter At AIG, we are reimagining the way we help customers to manage risk. Join us as a [Financial Lines Underwriter] to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in [Financial Lines] AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. How you will create an impact Fully knowledgeable about the cyber-industry, business planning, development strategies and Cyber product development. Personnel...

LAR Customer Service Coordinator (Bilingual) Mexico City Your skills in Spanish and English make you the perfect fit for this highly rewarding role. You will play a front-line role in ensuring our clients are in the best hands when they are travelling in Spanish and English speaking countries – providing superior customer service in our clients’ greatest time of need. Reimagining insurance to make a bigger difference to the world American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people,...

LAR Customer Service Coordinator (Trilingual) Mexico City Your skills in Spanish, Portuguese and English make you the perfect fit for this highly rewarding role. You will play a front-line role in ensuring our clients are in the best hands when they are travelling in Spanish and Portuguese speaking countries – providing superior customer service in our clients’ greatest time of need. Reimagining insurance to make a bigger difference to the world American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest...

Claims Support Coordinator – Latin American Region 148,000 MXN to 266,000 MXN based on experience plus excellent benefits Mexico City If you’ve never considered a career in insurance before, this role at AIG will make you re-think. Are you looking for a meaningful role in a fun environment, that comes with flexible hours and at least 20 days holiday per year? Then come and help us rethink insurance at AIG and see how far your career could take you. Reimagine insurance with AIG This is a pivotal time to join us at AIG. We are reimagining how many aspects of our global operations work, including our travel insurance business, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. It’s time to rethink how far your career could take you. How you’ll make your mark As a Claims Support...

This position is part of the UW support career progression and may report to a Senior Specialist, UW Support, Team Leader, or to a Team Manager, Underwriting Support.  The UW Asst is an individual contributor within the Underwriting Support Unit of the product field operations.  The individual is expected to actively develop their knowledge and understanding of the fundamental skills and functions of the underwriting support process, underwriting process, risk analysis, and operational drivers. Duties: This role handles the most complex accounts and provides technical guidance to the other junior support staff. The role works under moderate supervision. Partner with regional underwriters and/or more senior UW Support employees in the end-to-end processing of new and renewal business. Evaluates new and renewal submissions against prescribed criteria to determine completeness; documents outstanding items and include them in communication to an underwriter for review....

Complex Marine Analyst III Who we are American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks. We’re also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs. Get to know the business General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified,...

Claims Analyst II Who we are? American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks. We’re also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs. Get to know the business General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel...

Claims Analyst I Who we are American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks. We’re also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs. Get to know the business General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel...