01/06/2026
The Role
The Client Advocate is responsible for managing client relationships and ensuring a seamless client experience. The CA leads and coordinates teams of consultants across WTW, including brokers, service colleagues, and claims advocates, to deliver efficient and effective support. This role requires strong leadership, communication, and project management skills to align resources with client needs.
A Client Advocate (CA) will need to have:
Strong negotiation skills
Strong management skills (mentoring and leading ACAs; coordinating with brokers)
Strong project management skills
Strong presentation skills
Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.
The Role
Retains and manages a complex book of business while ensuring client satisfaction
Establishes comprehensive understanding of each client’s industry, business, and objectives
Provides strategic planning and...
WTW
Miami, FL, USA
Full Time
