3 client advocate jobs found in Miami, FL

Role Summary The Client Advocate runs the day-to-day management of assigned accounts within the production team's commercial P&C book, serving as the primary point of contact for clients on renewals, mid-term changes, and ongoing service needs. The role exists to ensure that every client experiences responsive, accurate, and proactive service throughout the policy year, while supporting Senior Client Advocates on strategy and execution for larger or more complex accounts.   The Client Advocate sits between the strategic relationship layer and the production team, translating client needs into clear instructions for service and operations, and translating market activity and policy realities back to the client.   Core Responsibilities Client Service & Relationship Management Serve as the day-to-day client contact for assigned accounts; respond to coverage questions, certificate requests, claims inquiries, and mid-term change requests....

Role Summary The Director of Operations drives the day-to-day engine of the team's placement production, ensuring every account moves through pre-bind, bind, and post-bind without friction. Placement quality depends as much on operational discipline as on market strategy. Capacity gaps, billing errors, and inconsistent post-bind delivery erode client trust and create rework. This role owns the workflows, team capacity, and financial reporting that make flawless execution the default.   The Director partners closely with Senior Client Advocates, Client Advocates, and Associate Client Advocates to ensure the service team has the capacity and clarity to deliver on every placement commitment.   Core Responsibilities Capacity & Workflow Match service team workload to renewal calendars and new business pipeline; reallocate proactively and escalate capacity constraints before they affect delivery. Maintain standard operating procedures for...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance RN Field Case Manager This Field Case Manager will cover the Miami, FL region and must live in this area in order to be considered . ​Must be an RN and have as least 1.5 years of prior Field Case Manager workers compensation experience. PRIMARY PURPOSE OF THE ROLE: Sedgwick Field Case Managers work face to face with their injured workers and medical providers t o facilitate; though advocacy, progressive medical treatment, and timely return-to-work; while...