2 customer experience banker jobs found in Minnetonka

Help us insure it Tokio Marine HCC is a global industry-leading specialty insurance group, backed by the strength and stability of the Tokio Marine Group. Offering over 100 classes of specialty insurance, we empower clients to pursue opportunities confidently through our “Mind Over Risk” philosophy. More than an insurance company, we are an organization built on innovation, unity, and trust. At our core, we are Always Advancing , driven by innovation and an entrepreneurial spirit that keeps us moving forward. Our people are Experts in Tomorrow , using curiosity and smart working to anticipate what’s next. With a culture rooted in Reaching Out , we foster genuine collaboration and support, ensuring every individual has the opportunity to succeed and make a difference. This is a hybrid role located onsite in Minnetonka, Minnesota Role Overview Under supervision, responsible for all aspects of corporate sales and analysis both internally and externally. This...

Description Summary: The Asset Finance Collections Representative II is responsible for the overall effective management of delinquency levels of an assigned Portfolio of accounts within the 1-60 day aging categories.    This involves making of outbound calls and sending letters to delinquent customers as necessary to collect past due amounts, reconciliation of payment and billing histories and negotiation of payment arrangements.  Periodically pulls and analyzes credit information from various sources in order to recommend appropriate actions on problem accounts. Duties & Responsibilities: Manage delinquency levels within the assigned portfolio through the use of outbound calls, letters and use of third-party providers. Assist customers with account reconciliations utilizing payment and billing histories. Access and analyze appropriate credit information (i.e. consumer and commercial credit...