13 customer service jobs found in Minnetonka, MN

Description Summary: The Customer Service Associate III position is the subject matter expert for their specific segment and serves as the go-to person to assist other customer service associates in providing "Simply the Best" customer service at all times. This high volume service position will allow you to engage your customer service skills by delivering prompt and accurate answers to Equipment Finance customers. Duties and Responsibilities: Answer inbound calls from Equipment Finance customers. Obtain data from each caller to research and resolve issues relating to servicing issues including payment inquiries, account information and other service related matters.  Review and follow-up with resolutions regarding customer’s concern/question Step in as a tier II level support in more complex customer situations. Serves as a subject matter expert for Huntington Equipment Finance sales colleagues....

Description Summary: The Payoff Processing Associate is responsible for the accurate and timely processing of lease and loan contract terminations in accordance with the terms of the relevant payoff quote. This role involves data entry, document verification, data analysis, cash and account reconciliation, and communication with internal and external stakeholders to execute the payoff process. Duties & Responsibilities: Process Payoff Requests:  Accurately review, analyze, verify and process payoff termination quotes in the system of record. Ensure that all necessary steps, documentation, and tracking updates are complete and correct. Data Entry:  Enter payoff termination quotes into the system while maintaining accuracy and attention to detail. Document Verification:  Review and verify documentation related to processed terminations complies with company policies and procedures. Account...

Description Summary: The Mortgage Loan Officer - Retail position provides Simply the Best customer service to each customer at all times. Responsibilities include using internal and external referral sources to develop mortgage loan business; builds and maintains business relationships within the community. Duties & Responsibilities: Develops new and expands internal and external referral sources to grow mortgage business Using consultative selling techniques, advises clients on mortgage loan options and other financial products. Provides excellent customer service from approval through closing, working closely with loan origination sources to secure and verify all information required for underwriting. Responsible for maintaining client relationships. Advises customers on the completion of loan applications. Performs other duties as assigned. Basic Qualifications: High school diploma or GED...

Description Summary: The Commercial Portfolio Manager - Equipment Finance services, deepens, and retains assigned profitable customer relationships by pro-actively evaluating and mitigating associated business risks and opportunities, per established Huntington policies, procedures, and Guiding Principles. They own the primary responsibility for the credit and monitoring of Commercial portfolio risks.  Duties and Responsibilities: Responsible for underwriting quality, portfolio administration, and credit quality of assigned portfolio working directly with the Team Leader, Regional Commercial Management, and Regional Credit Officer. As appropriate, assists in optimizing customer relationships working directly with Relationship Managers, Treasury Management, and other team members to effectively grow fees, deposits, and portfolio revenue by presenting practical Huntington financial solutions to customers....

Tokio Marine HCC (TMHCC) brings 50 years of service to the specialty insurance industry and today offers over 100 products to commercial customers in 180 countries worldwide.  Organic growth and over 60 successful acquisitions have grown our 2022 Gross Written Premium (GWP) to $5 billion.  Our workforce has grown to 4,300 worldwide … big, but not so big that you cannot make a difference.  Our Good Company values, including integrity, empowerment, and commitment to customer service, and a culture of innovation, communication, and collaboration, make TMHCC a great place to work.  TMHCC Stop Loss, a $2 billion division within TMHCC, leads the way in providing medical stop loss insurance sold to employers. Medical Stop Loss provides an added layer of insurance protection to employers who choose to self-fund their health benefit plans. Self-funding can incur risks from catastrophic claims, and Medical Stop Loss insurance from Tokio Marine HCC is designed to protect employers from...

Description Job Summary    The   Asset Remarketing Rep   is   responsible for key equipment remarketing functions, including early payoffs, end-of-lease buyouts, inventory management, and equipment sales. This role ensures accurate execution of policies and procedures while maintaining strong relationships with internal partners, dealers/distributors, and customers. The representative monitors performance, mitigates risk, and supports the achievement of remarketing goals through proactive communication, reporting, and workflow management.   Key Responsibilities   Relationship Management   Partner closely with internal teams, dealers/distributors, and external vendors to ensure a positive customer experience.   Remarketing Performance   Maximize gain on sale through effective pricing strategies and risk management.   Perform daily gain/loss...

Description Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Programmer Analyst Senior Summary: The Programmer Analyst Senior provides technical and consultative support on the most complex technical matters and will lead code development for the Installments product. Duties and Responsibilities: Design, code, test, deploy and support a java based solution within our payments ecosystem. The application is highly available and handles high volume installment payment origination, processing, and settlement capabilities for customer and colleague facing front end user interface applications....

Description Summary: The Card Product Manager Sr executes card product strategies to drive new account acquisition, and optimize portfolio performance that will drive account activation, usage, balance growth, and retention.  Duties and Responsibilities: Develop a thorough knowledge of card products and become a subject matter expert on card products – may include Debit, Credit, Digital Issuance or other Card Based product enhancements Define, maintain, and prioritize team backlog; a prioritized list of epics, features and user stories Regularly refine the backlog to ensure it remains relevant and focused​ Collaborate closely with stakeholders (i.e. product managers, horizontal Product Owners, marketing, CSC, branch, risk, etc.) to define features/requirements and ensure clarity Communicate vision, roadmap and priorities effectively bridging between scrum team(s) and the stakeholders, to ensure...

Description Summary: The Equipment Finance Operations Analyst 2 is responsible for processing all changes on booked contracts and customer data, performing on account cash activities including research, identification and reconciliations of funds. Duties & Responsibilities: Process all system adjustments to booked contracts including changes for inventory requests, refinancing transactions, repossession sales, syndicated contracts, modifications, and assumptions. Manage refund processing following compliance procedures and applicable regulations for unclaimed funds. Ensure timely and accurate processing of Sys Ops tickets for setup, changes, or terminations of customer Direct Debit banking information Research and resolve unidentified funds for appropriate application. Maintain and reconcile pertinent informational spreadsheets or reporting Create credit memos or debit memos as required...

Description Summary: The Regional Sales Advisor - Merchant Services is responsible for generating and expanding client relationships by providing expert payment solutions and recommendations in the business/middle market space from $3-$50 million.  You will also partner with business bankers to identify new sales opportunities for merchant services while also coaching partners, calling on prospects/clients, managing leads, making presentations, closing sales, managing appointments and schedules, attending leadership meetings and keeping your partners engaged in your referrals and calling efforts. Duties and Responsibilities: Actively prospect and build relationships with new clients, converting leads into valuable partnerships.  Sell a range of solutions (Visa, Mastercard, Amex, Discover, check processing, gift cards, automated clearing house (ACH) and navigate complex hardware and software needs. Build...

Description Summary: The Asset Finance Sales Associate works with a team of sales representatives to provide equipment financing product directly to customers or through vendor partners. Ensures financing packages are complete and accurate for funding and follows up on any outstanding items. This position is reserved for associates whose primary focus is to operate in a strong sales administration and operations support role and should not be used for those whose primary focus is that of a sales function. Duties & Responsibilities: Conduit between Equipment Finance Relationship Management (EFRM) Sales Team and Internal Support Knowledge Management- work with teams on client and prospect research Joint calling and tradeshows with EFRM Sales Team Co-manage dealer, distributor, broker and customer relationships with sales executive Prepares and presents proposals Asset Evaluation Performs other...

Description Summary: Huntington Insurance is looking for a Goal-Oriented Insurance Sales Executive who can bring passion and tenacity to the Business and Commercial Insurance industry.   The Insurance Sales Exec - Employee Benefits is a Salary and commissioned sales position that offers a three-year income transition plan for a qualified candidate. Duties & Responsibilities: Building and managing profitable insurance relationships with Huntington prospects and clients. Cultivating and maintaining professional relationships with key internal and external sources to identify potential customers for insurance products and services. Achieving positive year over year revenue growth through acquisition of new insurance customers. Analyzing, preparing and advising on comprehensive business insurance Strategies Effectively communicating the Huntington Insurance value proposition to potential and...

Description What you'll do: Work as a key technical leader and direct contributor to the work necessary to deliver on our product goals. Develop new applications and feature enhancements leveraging your skills and expertise with Java/J2EE, Springboot, Jenkins, OpenShift and other tools and technologies Do the work necessary to keep our systems current, compliant, secure, stable and able to deliver the needs of our growing business. Support both vendor-supplied and internally developed custom software Act as a technical subject matter expert for key systems. Support routine and ad-hoc research and discovery Support continuous improvement of our products, our team operating cadences and our run-state operations (logging, monitoring, alerting, metrics, level 2, and documenting of knowledge for scalability across the technical team) Work with other technical teams to arrange for technical dependencies and...