5 customer service team lead jobs found in Minnetonka, MN

Description Summary: The Customer Service Associate III position is the subject matter expert for their specific segment and serves as the go-to person to assist other customer service associates in providing "Simply the Best" customer service at all times. This high volume service position will allow you to engage your customer service skills by delivering prompt and accurate answers to Equipment Finance customers. Duties and Responsibilities: Answer inbound calls from Equipment Finance customers. Obtain data from each caller to research and resolve issues relating to servicing issues including payment inquiries, account information and other service related matters.  Review and follow-up with resolutions regarding customer’s concern/question Step in as a tier II level support in more complex customer situations. Serves as a subject matter expert for Huntington Equipment Finance sales colleagues....

Description Summary: The Card Product Manager Sr executes card product strategies to drive new account acquisition, and optimize portfolio performance that will drive account activation, usage, balance growth, and retention.  Duties and Responsibilities: Develop a thorough knowledge of card products and become a subject matter expert on card products – may include Debit, Credit, Digital Issuance or other Card Based product enhancements Define, maintain, and prioritize team backlog; a prioritized list of epics, features and user stories Regularly refine the backlog to ensure it remains relevant and focused​ Collaborate closely with stakeholders (i.e. product managers, horizontal Product Owners, marketing, CSC, branch, risk, etc.) to define features/requirements and ensure clarity Communicate vision, roadmap and priorities effectively bridging between scrum team(s) and the stakeholders, to ensure...

Description Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Programmer Analyst Senior Summary: The Programmer Analyst Senior provides technical and consultative support on the most complex technical matters and will lead code development for the Installments product. Duties and Responsibilities: Design, code, test, deploy and support a java based solution within our payments ecosystem. The application is highly available and handles high volume installment payment origination, processing, and settlement capabilities for customer and colleague facing front end user interface applications....

Description Summary: The Regional Sales Advisor - Merchant Services is responsible for generating and expanding client relationships by providing expert payment solutions and recommendations in the business/middle market space from $3-$50 million.  You will also partner with business bankers to identify new sales opportunities for merchant services while also coaching partners, calling on prospects/clients, managing leads, making presentations, closing sales, managing appointments and schedules, attending leadership meetings and keeping your partners engaged in your referrals and calling efforts. Duties and Responsibilities: Actively prospect and build relationships with new clients, converting leads into valuable partnerships.  Sell a range of solutions (Visa, Mastercard, Amex, Discover, check processing, gift cards, automated clearing house (ACH) and navigate complex hardware and software needs. Build...

Tokio Marine HCC (TMHCC) brings 50 years of service to the specialty insurance industry and today offers over 100 products to commercial customers in 180 countries worldwide.  Organic growth and over 60 successful acquisitions have grown our 2022 Gross Written Premium (GWP) to $5 billion.  Our workforce has grown to 4,300 worldwide … big, but not so big that you cannot make a difference.  Our Good Company values, including integrity, empowerment, and commitment to customer service, and a culture of innovation, communication, and collaboration, make TMHCC a great place to work.  TMHCC Stop Loss, a $2 billion division within TMHCC, leads the way in providing medical stop loss insurance sold to employers. Medical Stop Loss provides an added layer of insurance protection to employers who choose to self-fund their health benefit plans. Self-funding can incur risks from catastrophic claims, and Medical Stop Loss insurance from Tokio Marine HCC is designed to protect employers from...