1 field case manager jobs found in Naperville

Job Description Job Summary Acrisure is seeking a Senior Account Manager to join our growing team. The Senior Account Manager serves as a strategic, experienced client service leader and is the primary point of contact for complex accounts. This role is accountable for overseeing service delivery, mentoring team members, managing sophisticated client needs, and partnering closely with Producers and Account Executives to drive retention, growth, and client satisfaction. This position requires deep subject matter expertise, sound judgment, and the ability to lead through influence. Responsibilities Serves as the primary day-to-day contact for assigned clients, focusing on complex accounts and higher-level client needs. Leads overall client service delivery, including coordination, prioritization, and quality control across the service team. Mentors, coaches, and provides guidance to Account Managers and Account Associates; supports their development and...