1 claims communication and process enablement lead jobs found in Nashville

Position Summary We are seeking an Operations Analyst to support Middle Market Business operations by improving workflows, system performance, and cross-functional execution. This role critical to drive consistency, scalability, and adoption across teams and offices and will report to the Director of Operations – MMB. What will your job entail? Hybrid role out of Nashville, TN (3 days in office) Key Responsibilities Cross-Functional Coordination & Liaison Act as the primary liaison for KMG to ensure alignment on priorities, issues, and deliverables Facilitate communication and track dependencies Ensure timely escalation and resolution of cross-functional blockers Requirements & Workflow Analysis Gather and translate business needs into clear requirements and user stories Map end-to-end workflows and identify gaps, inefficiencies, and automation opportunities Partner with stakeholders to design scalable, consistent processes System...