19 jobs found in Neenah

This position will manage litigated claims to expedite settlements and control litigation costs by evaluating exposure, analyzing anticipated defense costs, and establishing a defense plan for outside counsel. RESPONSIBILITIES:   Manage litigated claims to expedite settlements and control litigation costs by evaluating exposure, analyzing anticipated defense costs, and establishing a defense plan for outside counsel Maintain adequate reserves   Participate in round table discussions prior to ADR or trial to evaluate risk and establish settlement parameters  Advise Claims staff on investigation, liability, damages, and litigation-specific issues  Review litigation files for compliance with internal standards Perform other duties as assigned  QUALIFICATIONS:   ESSENTIAL: Bachelor’s degree Three or more years of property and/or casualty adjusting experience, including large losses and claims with coverage issues Ability to analyze and interpret...

This position will manage litigated claims to expedite settlements and control litigation costs by evaluating exposure, analyzing anticipated defense costs, and establishing a defense plan for outside counsel. RESPONSIBILITIES: Manage litigated claims to expedite settlements and control litigation costs by evaluating exposure, analyzing anticipated defense costs, and establishing a defense plan for outside counsel Maintain adequate reserves Participate in round table discussions prior to ADR or trial to evaluate risk and establish settlement parameters Advise Claims staff on legal issues, investigation, liability, and damages Provide legal opinions to internal stakeholders with respect to coverage issues, interpretation of insurance law or policy language, and other claims- or insurance-related matters as assigned Present internal training seminars to the company, including the Claims and Underwriting departments Maintain litigation files for compliance with...

Responsible for providing technical support to Underwriters, Agents, and other internal and external customers. RESPONSIBILITIES: Rate and issue new business policies Process renewals Process policy changes from Agents, Insureds and Underwriters Provide general processing support to Underwriters and Agents Organize and maintain paperless files Provide superior customer service to internal and external customers via phone and e-mail Meet or exceed service standards Maintain positive relationships with associates and agents QUALIFICATIONS ESSENTIAL: High school diploma or GED. Excellent organization and prioritization skills. Great PC/keyboard skills. Willingness to adapt to change. A positive attitude and the ability to excel in a team environment. Good problem-solving, decision-making skills and attention to detail.  PREFERRED: 1 to 3 years of Commercial, Specialty and/or Farm/Ag rating experience. Introductory insurance...

Summary: This position collaborates with business units to assess needs and drive results through training and ongoing education. Responsibilities include developing and facilitating comprehensive training programs, ensuring consistency in the training process, and maintaining timely leadership updates. The role also involves working cross-functionally across all departments to enhance training effectiveness, improve the customer experience, and support company objectives by identifying opportunities to refine training processes Why Jewelers Mutual: Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we embrace cutting-edge tools and data-driven insights to...

Summary: This role is primarily responsible for identifying, investigating, and adjudicating suspicious and fraudulent insurance claims. This position will work to prevent fraud, protect company assets and ensure that legitimate claims are processed fairly. The role involves analyzing claims, conducting interviews, gathering evidence, and collaboration with other departments and law enforcement when necessary. This role will include management of SIU vendors, evaluation of field investigators, liaison with Jewelers Security Alliance, and facilitation of annual SIU training and certification. This role includes significant engagement with Claim Examiners, SIU vendors, adjusters, attorneys, Personal Lines Underwriting, Commercial Lines Underwriting, Asset protection, and JSA (Jewelers Security Alliance). The ideal candidate will be able to work on site at our home office location.  Why Jewelers Mutual: Since 1913 we’ve been committed to supporting the Jewelry industry and...

All experience levels will be considered, with the job title being adjusted accordingly. Serve as a Quality Assurance Engineer on SECURA's implementation of a SaaS underwriting application, Duck Creek. Work on the base implementation of the product, as well as various sized features and enhancements. This position will write, execute, and analyze test cases, eliminating bugs and deficiencies within the application, with an opportunity to lead the QA strategy within the team based on experience level. RESPONSIBILITIES: Ability to identify, write, and execute test cases from business requirements and acceptance criteria  Must be comfortable obtaining a clear understanding of the business requirements by collaborating with the Business Analysts and Software Engineers to ensure consistent alignment and direction  Refine, plan, identify and escalate testing risks or impediments during sprint ceremonies by actively participating in meetings from an end-user perspective...

The Senior Software Engineer is responsible for designing, coding, and testing software programs and applications that enable Agent, Client, and Associate facing technologies and capabilities for SECURA Insurance. This includes researching, designing, documenting, and modifying software specifications throughout the production lifecycle. The role involves providing technical and thought leadership within various teams and collaborating with internal and external partners to ensure the success of technology products.    RESPONSIBILITIES: Develop solutions within various application teams, including designing, creating, and managing APIs and data flows Analyze, design, program, test, and implement systems to fulfill business needs or solve problems, utilizing all phases of the system development lifecycle (SDLC)  Monitor applications and resolve errors or alerts, including setting alerts to maintain stability, monitoring error logs, and automating administrative...

The Intelligent Automation Engineer builds the future of how work gets done. Sitting at the intersection of our RPA and AI Solutions teams, you will design, develop, and support unified automations that transform manual tasks into intelligent, data-driven workflows. We are looking for someone with deep RPA expertise and a hunger to learn AI, OR an AI specialist ready to build within enterprise automation platforms. Under the guidance of our Intelligent Automation Solutions Architect and Tech Lead, you will deliver scalable, secure solutions that directly improve operational efficiency and service quality for our agents and policyholders. RESPONSIBILITIES: Solution Development: Develop, test, and deploy end-to-end intelligent automation solutions—leveraging RPA (UiPath, Power Platform) and Azure AI Foundry services (e.g., document intelligence, language, vision)—based on architectural designs Systems Integration: Connect automations with APIs, structured data...

Summary:  The Senior Corporate Counsel is responsible for performing a wide array of complex legal matters and providing strategic advice across the organization. This role plays a pivotal part in driving the company’s business objectives and maintaining the highest standards of integrity and compliance. It will also help facilitate the business objectives of the Company through providing effective legal and compliance counsel and support, while minimizing potential risks. This position is distinguished from junior- level corporate counsel by the degree of autonomy, initiative, and discretion employed as a Company legal advocate and advisor. The position may include supervisory responsibilities for Legal professional staff, working closely with the General Counsel to foster a collaborative and high-performance Legal work environment. What You'll Do Mergers & Acquisitions Lead and manage the legal aspects of mergers, acquisitions, divestitures, joint...

Summary The Jewelers Mutual Accounting Internship is designed to provide hands-on experience in corporate accounting within a regulated insurance environment. Interns will work alongside accounting professionals to support core accounting processes, financial reporting activities, and operational initiatives. This internship is ideal for accounting majors seeking practical experience, professional development, and exposure to real-world business operations. WHY Jewelers Mutual:  Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products, services, and customer...

Summary: Customer Care Agents respond to inquiries from prospective policyholders and provide personal jewelry insurance quotes and coverage over the phone (inbound and outbound calls) in our contact center. Customer Care Agents also use digital communications to correspond with new and prospective policyholders.  Why Jewelers Mutual: Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products, services, and customer experience. Our mission is to be the industry’s most trusted advisor by investing in our people, adopting new technologies, and striving for excellence. We’re...

Summary: The Logistics Customer Service Representative (CSR) II is responsible for taking inbound customer inquiries via phone and email for our Jewelers Mutual Shipping Solution product.  This is done by supporting clients’ needs and inquiries and carrying out the operational tasks necessary to deliver logistic services strictly in accordance with the company’s security protocols as outlined in standard operating procedures. Why Jewelers Mutual: Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products, services, and customer experience. Our mission is to be the industry’s...

Summary: The Data Business Analyst II is responsible for conducting full lifecycle analysis, including researching, collecting, analyzing, reporting, and interpreting data to guide business decisions. They will also monitor performance and quality‑control plans to identify improvements within Strategic Partners business division. Why Jewelers Mutual: Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products, services, and customer experience. Our mission is to be the industry’s most trusted advisor by investing in our people, adopting new technologies, and striving for...

Looking to level up your graphic design skills in a real‑world setting? Join SECURA Insurance as a Design Intern and build a portfolio you’ll be proud of. You'll work with our Marketing team to create meaningful design work, explore video production, learn about the industry, and enjoy a supportive, creative environment along the way.  This is a year-round internship that averages 15-20 hours per week during the school year – based on class schedules and business hours – and up to 40 hours per week during summer months. The ideal candidate will graduate December 2028 or later.   RESPONSIBILITIES:   Collaborate with the marketing team to conceptualize effective marketing campaigns.  Design materials used across a variety of distribution channels including websites, emails, social media, and print.   Assist in the production, editing, and distribution of video content.  Assist in developing user-centric designs and user interfaces.  Capture and edit images for use in...

Summary: This position provides leadership to the Personal Lines Customer Care teams. This role positions Customer Care to successfully deliver on key metrics including premium growth, quality, retention, and service levels. Additionally, this role has oversight of processes, projects, and metrics to meet/exceed departmental KPIs. There is high visibility to this role knowing that Customer Care is the first, and possibly only, interaction a customer will have with Jewelers Mutual. This role will need to balance the needs of the customer and the business while advocating when appropriate. Why Jewelers Mutual: Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization,...

Summary The Field Asset Protection Manager conducts professional risk evaluations and investigations of insured properties within the jewelry and pawnbroker policyholder base of Jewelers Mutual. During these inspection visits, the Field LP Manager will provide consultative advice to customers on a variety of best practices to ensure the safety and security of their property.   Why Jewelers Mutual Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products, services, and customer experience. Our mission is to be the industry’s most trusted advisor by investing in our...

Summary: As the Director of Decision Support, you will report to the VP of Finance and be responsible for leading a team of financial planning and analysis professionals. This role will transform financial planning and decision making into a source of advantage for the enterprise by enabling the business to better anticipate opportunities, spot risks and drive faster resource reallocation. To accomplish this, you will accelerate FP&A’s adoption of AI-driven predictive planning and scale up technology-driven delivery of decision support. In addition to leading the financial planning, budgeting, and forecasting team, you will be the go-to resource for strategic decision support to senior organizational decision makers including the CFO, VP Finance, Chief Actuary, C-Suite, and board. You will foster innovation and digital skills development in FP&A. The ideal candidate will possess financial planning and analysis expertise, the ability to develop and manage technology- and...

Summary Fuel agency growth by expanding market access and deepening carrier partnerships. As a Market Placement Advisor, you’ll shape agency strategy through market insight, support profitable growth plans, and identify new opportunities that strengthen competitive positioning. You’ll cultivate strong relationships with key carriers, coordinate collaborative sales initiatives, and ensure the agency has access to high-quality products and markets. You’ll also oversee complex commercial placement work—guiding negotiations, evaluating proposals, preparing high-quality submissions, and maintaining accurate documentation. With strong analytical skills, deep product knowledge, and a focus on execution, you’ll help the agency compete effectively and deliver exceptional results.   Why Jewelers Mutual:   Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise,...

Summary Lead with purpose. As a Personal Lines Underwriting Supervisor, you’ll guide a team dedicated to delivering exceptional service and operational excellence. You’ll oversee day-to-day operations, ensuring quality, productivity, and conversion goals are met while fostering a culture of continuous improvement. Partnering with trainers, quality specialists, and leadership, you’ll coach and develop team members, monitor performance metrics, and implement strategies that enhance customer and employee experiences. You’ll play a vital role in shaping a positive, empowered, and service-driven Customer Care and Underwriting environment. In this role, you’ll combine leadership, communication, and problem-solving skills to help your team—and our customers—thrive. Why Jewelers Mutual: Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong,...