21 jobs found in Neenah

Now Hiring for January 19th Start Date! Summary Deliver standout service and sparkle with every interaction. As a Customer Care Representative, you’ll be the voice of Jewelers Mutual, supporting customers, jewelers, and agents across phone, email, chat, and other channels. You’ll handle inquiries, policy updates, and claims with accuracy, empathy, and efficiency, aiming for first-contact resolution every time. Using multiple systems and screens, you’ll balance speed with precision while meeting performance goals and exceeding customer expectations. In this role, you’ll embrace change, grow professionally, and help shine our reputation for exceptional service and care. Why Jewelers Mutual: Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility,...

Now Hiring for January 19th Start Date! Summary Deliver warmth and refinement in every conversation, helping customers feel supported and truly valued. As a Call Center Representative, you’ll be the voice of Jewelers Mutual, supporting customers, jewelers, and agents across phone, email, chat, and other channels. You’ll handle inquiries, policy updates, and claims with accuracy, empathy, and efficiency, aiming for first-contact resolution every time. Using multiple systems and screens, you’ll balance speed with precision while meeting performance goals and exceeding customer expectations. In this role, you’ll embrace change, grow professionally, and help shine our reputation for exceptional service and care. Why Jewelers Mutual: Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided...

Now Hiring for January 19th Start Date! Summary Brighten every customer touchpoint with exceptional care and genuine connection. As a Customer Service Representative, you’ll be the voice of Jewelers Mutual, supporting customers, jewelers, and agents across phone, email, chat, and other channels. You’ll handle inquiries, policy updates, and claims with accuracy, empathy, and efficiency, aiming for first-contact resolution every time. Using multiple systems and screens, you’ll balance speed with precision while meeting performance goals and exceeding customer expectations. In this role, you’ll embrace change, grow professionally, and help shine our reputation for exceptional service and care. Why Jewelers Mutual: Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values...

Now Hiring for January 19th Start Date! Summary Create memorable moments of service that leave every customer feeling valued. As a Service Support Specialist, you’ll be the voice of Jewelers Mutual, supporting customers, jewelers, and agents across phone, email, chat, and other channels. You’ll handle inquiries, policy updates, and claims with accuracy, empathy, and efficiency, aiming for first-contact resolution every time. Using multiple systems and screens, you’ll balance speed with precision while meeting performance goals and exceeding customer expectations. In this role, you’ll embrace change, grow professionally, and help shine our reputation for exceptional service and care. Why Jewelers Mutual: Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of...

Summary The Sourcing Analyst position supports the management of strategic vendor relationships within Jewelers Mutual. This position is responsible for managing relationships with third-party vendors and may serve as a point of contact within the organization for associated processes, direction, guidance, and support. This role will encompass all aspects of sourcing and procurement including supporting contract management, vendor management, and formalized processes for selecting, monitoring and auditing our third-party vendors.  WHY Jewelers Mutual: We are a financially secure, exceptionally positioned, and intellectually curious company driven by our core values of Agility, Accountability and Relevancy! We continue to raise the tide of the jewelry industry we’ve served since 1913 through our innovative people, our unyielding customer commitment, and evolution of our products and services to be the most trusted advisor to all we serve. With a generous benefits...

Summary: This role serves as the primary relationship liaison between Jewelers Mutual and our partners. The Account Manager is responsible for strategizing personalized approaches to drive results across key performance indicators tied to organizational business plans while balancing incoming requests. Critical functions within this role include onboarding new partners efficiently while complying with all contractual agreements, cultivating strong relationships to drive new business growth, training best practices at all levels of partner organizations to ensure regulatory compliance and improve sales. This position works closely with P&L leadership, Business Development, and Operations to appropriately steer the direction of the product(s)/program(s). Why Jewelers Mutual: Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong,...

Summary Fuel agency growth by expanding market access and deepening carrier partnerships. As a Market Placement Advisor, you’ll shape agency strategy through market insight, support profitable growth plans, and identify new opportunities that strengthen competitive positioning. You’ll cultivate strong relationships with key carriers, coordinate collaborative sales initiatives, and ensure the agency has access to high-quality products and markets. You’ll also oversee complex commercial placement work—guiding negotiations, evaluating proposals, preparing high-quality submissions, and maintaining accurate documentation. With strong analytical skills, deep product knowledge, and a focus on execution, you’ll help the agency compete effectively and deliver exceptional results.   Why Jewelers Mutual:   Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise,...

Summary: Responsible for creating desired functionality to assigned content, products or services. Develops, tests and implements software that provides robust technical infrastructure and/or software applications used by business units. The Software Engineer II will be a member of one of several cross-functional development teams, ranging from 5 to 7 team members. This is a mid-level position who will assist in various software development functions relating to products for internal and external customers. Why Jewelers Mutual: Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our...

Summary Drive accuracy and improvement. In this Senior Project Accountant role, you’ll strengthen financial reporting, streamline accounting workflows, and support major business initiatives. You’ll manage project-based accounting work, enhance automation and reporting tools, and ensure new systems, products, and processes align with GAAP and internal controls. You’ll collaborate across teams, oversee testing and documentation, and mentor others on project deliverables. With strong technical skills and a focus on continuous improvement, you’ll help build efficient, reliable accounting processes that support strategic growth and operational excellence. Why Jewelers Mutual: Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and...

Summary Lead with purpose. As a Personal Lines Underwriting Supervisor, you’ll guide a team dedicated to delivering exceptional service and operational excellence. You’ll oversee day-to-day operations, ensuring quality, productivity, and conversion goals are met while fostering a culture of continuous improvement. Partnering with trainers, quality specialists, and leadership, you’ll coach and develop team members, monitor performance metrics, and implement strategies that enhance customer and employee experiences. You’ll play a vital role in shaping a positive, empowered, and service-driven Customer Care and Underwriting environment. In this role, you’ll combine leadership, communication, and problem-solving skills to help your team—and our customers—thrive. Why Jewelers Mutual: Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong,...

Summary Shape the future of compliance. As a Regulatory Compliance Analyst, you’ll ensure Jewelers Mutual’s products meet state and industry standards through meticulous form, rate, and rule filings. You’ll collaborate with product, legal, and compliance partners to craft and submit filings, negotiate with regulators, and drive timely approvals across jurisdictions. From researching regulatory changes to implementing new forms and communicating updates, you’ll play a key role in maintaining our commitment to excellence and compliance. In this role, you’ll blend analytical precision, clear communication, and strategic problem-solving to keep our products aligned with evolving regulatory requirements. Why Jewelers Mutual: Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core...

Summary: The IT-Software Engineering Intern will participate in connecting internal systems and integrating with external partners and vendors. They will collaborate with application teams across the organization to support data flows, troubleshoot integration issues, and contribute to building scalable, secure, and efficient interfaces. This role offers exposure to real-world enterprise systems and the opportunity to learn integration best practices in a dynamic, cross-functional environment. WHY Jewelers Mutual:  Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products,...

Summary: We are seeking a motivated and detail-oriented intern to join the Jeweler Solutions team for the summer. This internship offers hands-on experience across multiple facets of the jewelry and insurance industry, with a focus on operations, data, and technology. The ideal candidate will assist in several key projects aimed at optimizing team workflows, improving internal processes, and supporting strategic initiatives. This is an excellent opportunity for a student looking to gain experience in business operations, data analysis, and process improvement. WHY Jewelers Mutual:  Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we embrace cutting-edge...

Summary: We are seeking an enthusiastic AI Intern to join our team, focusing on the development and implementation of generative AI applications. This role is ideal for someone passionate about exploring the potential of AI and eager to apply their knowledge in a practical, hands-on environment. WHY Jewelers Mutual:  Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products, services, and customer experience. Our mission is to be the industry’s most trusted advisor by investing in our people, adopting new technologies, and striving for excellence. We’re dedicated to...

Summary: The Operations Analyst Intern will analyze trends and optimize the current processes within our Shipping department, focusing on efficiency and cost reduction to increase customer satisfaction. WHY Jewelers Mutual:  Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products, services, and customer experience. Our mission is to be the industry’s most trusted advisor by investing in our people, adopting new technologies, and striving for excellence. We’re dedicated to fostering growth through collaboration, powered by bold thinking, teamwork, and the passion of our...

Summary: The Product Analyst Intern will assist in a wide variety of projects supporting our Product teams. This individual will work alongside product analysts and regulatory compliance analysts, learn about insurance, data analytics, finance and accounting, regulatory compliance, and the jewelry industry, providing experience that will help prepare them for a career in any of these areas after graduation. WHY Jewelers Mutual:  Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products, services, and customer experience. Our mission is to be the industry’s most trusted...

Summary: The Industry Relations Intern position offers a dynamic opportunity to gain hands-on experience supporting a variety of industry events and activities. This position provides exposure to strategic planning, event coordination, and marketing communication within a professional environment. It is ideal for students eager to strengthen their skills in organization, collaboration, and process management while contributing to meaningful industry initiatives. WHY Jewelers Mutual:  Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products, services, and customer...

Summary: This role provides support to the Strategic Partners Operational and Business Development teams as well as working functionally with other key areas of the business, if needed. This role is critical to help supporting the everyday functions of the SP team including but not limited to: managing existing partner relationships, data analytics, operational process audits, agent engagement call campaigns and other tasks as see fit. WHY Jewelers Mutual:  Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products, services, and customer experience. Our mission is to be the...

Summary: The Jewelers Mutual Marketing Social Media Internship provides a dynamic opportunity for a creative, detail-oriented student to gain hands-on experience in social media marketing and influencer relations. This role supports the company’s paid and organic social initiatives, helping to enhance brand awareness, engagement, and storytelling across platforms. The internship is ideal for students passionate about social media strategy, content creation, and the evolving digital landscape. WHY Jewelers Mutual:  Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products,...