8 communications manager jobs found in Neenah, WI

Serve as Program Manager for large and/or complex, multi-million-dollar, multi-year strategic programs and enterprise level work initiatives for SECURA Insurance. The Program Manager is aligned to a functional business area and works closely with those in a business owner role along with their Product Owner(s) and IT Supervisor(s) to ensure the team’s work is effectively planned and executed.  RESPONSIBILITIES:  Responsible for overall program management of multi-million dollar, multi-year strategic programs and projects for SECURA Insurance  Define program governance (controls) and ensure that all the projects within the program follow the standard procedures that are used in the management and deployment of projects per the EPMO  Partner with senior executives across the company to facilitate successful stewardship and governance of corporate programs and projects  Manage key vendor relationships, including overseas vendors, engaged on corporate programs and...

Summary The Support Specialist plays a vital role in ensuring efficient client support and agency operations. This position involves handling client inquiries, managing correspondence, and providing essential administrative support to the agency.  The Support Specialist works primarily on an hourly basis, with flexible shifts and occasional overtime. Why Jewelers Mutual Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products, services, and customer experience. Our mission is to be the industry’s most trusted advisor by investing in our people, adopting new...

Summary Provides excellent service to policyholders, agents, adjusters, and coworkers over the phone and through written communication. Researches, reviews, prepares initial gathering of information for the Underwriting team to review and determine acceptable risk.  Provides follow-up as necessary.  Consistently meets expectations for quality, accuracy, and timeliness.  Works closely with Personal Lines Underwriters, jewelers, agents and policyholders to fulfill customer and business requests. Why Jewelers Mutual: Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products,...

Serve as Project Manager for medium-to-large IT and business projects for SECURA Insurance. Strong organizational, communication, and technical skills are essential, along with experience in both SCRUM/Agile and traditional project management practices.  RESPONSIBILITIES:   Manage projects utilizing SCRUM/Agile and traditional practices to deliver on time, within scope and budget  Develop project plans including timelines, milestones, and resource allocation that provide alignment to strategic objectives  Maintain project financial responsibilities (budget and forecasting)  Utilize departmental processes and tools to track project tasks and deliverables  Communicate project expectations to team members and stakeholders  Elicit cooperation from a wide variety of sources including vendor engagements   Manage issues and risks using appropriate escalation when necessary  Measure project performance using appropriate tools and techniques  Provide regular project...

Lead and develop a team of Underwriting Support Specialists who are responsible for quoting and processing of new business, renewals, endorsements, and premium audit transactions. RESPONSIBILITIES Directly manage a team of Underwriting Support Specialists (USS) Establish measurable performance goals and hold associates accountable for results Foster and maintain an effective and positive team environment Create, document and maintain standardized operating procedures Handle and resolve staff and technical problems quickly and effectively Identify training opportunities and provide a means for the training Support process improvements by identifying performance and efficiency issues, researching the issues, and providing solid resolutions Maintain strong relationships and communication with Underwriting and other USS teams  Complete special projects as assigned Other duties as assigned  QUALIFICATIONS: ESSENTIAL: High school diploma or general...

This is a hybrid role, with the associate required to be in the office 4 days per week. This internship is an excellent opportunity to gain hands-on Business Analyst experience in the rapidly growing field of Artificial Intelligence (AI). As a Business Analyst Intern, you will learn and assist in identifying and analyzing business processes that will be use AI technologies. You will work closely with business stakeholders and IT professionals to gather requirements, document processes, and create test cases, Additionally, you will be involved in quality assurance testing and Level One production support for AI projects, ensuring the quality and effectiveness of solutions. The ideal candidate will graduate May 2027 or later with a degree in technology, business analyst, information systems, business, or a related field. This internship is 40 hours per week during the summer, (8:00am – 4:30pm), and part-time during the school year (approximately 20 hours per week, based on your...

Summary: This role serves as the primary relationship liaison between Jewelers Mutual and our strategic business partners. The Account Manager is responsible for strategizing and delivering personalized approaches to drive results across key performance indicators in support of organizational business plans, while balancing incoming partner requests. Critical functions within this role include onboarding new partners expediently and efficiently, cultivating strong relationships that drive engagement and sales growth, and training partner organizations to promote our insurance products effectively and compliantly. This position works closely with Business Development, Operations and P&L leadership to appropriately influence the direction of the product(s)/program(s). Why Jewelers Mutual: Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially...

All experience levels will be considered, with the job title being adjusted accordingly. Serve as a Quality Assurance Engineer on SECURA's implementation of a SaaS underwriting application, Duck Creek. Work on the base implementation of the product, as well as various sized features and enhancements. This position will write, execute, and analyze test cases, eliminating bugs and deficiencies within the application, with an opportunity to lead the QA strategy within the team based on experience level. RESPONSIBILITIES: Ability to identify, write, and execute test cases from business requirements and acceptance criteria  Must be comfortable obtaining a clear understanding of the business requirements by collaborating with the Business Analysts and Software Engineers to ensure consistent alignment and direction  Refine, plan, identify and escalate testing risks or impediments during sprint ceremonies by actively participating in meetings from an end-user perspective...