5 customer service associate jobs found in Neenah, WI

DESCRIPTION: This is an in-office role requiring the associate to be in office each day.  The candidate will assist with food preparation for breakfast and lunch services for office associates in a fast-paced environment with the ability to adapt quickly to changing workstations. This includes prep, cooking, serving, and clean up.  RESPONSIBILITIES: Weekly rotation of various cooking stations and salad bar Assist with food preparation for breakfast and lunch services for office associates Assist with preparing coffee Assist with food and beverage caterings within the building, including set up and take down Back up the cashier station and work with different payment types Follow safe food-handling practices Operate dishwashers and other cafe’ equipment Maintain cleanliness of kitchen and equipment Assist with receiving, stocking and inventory of food and beverage items Work schedule is 6:00 am to 2:00 pm (Monday through Thursday) and every other Friday...

Summary   Product Analyst II is responsible for product development and maintenance including identifying trends in product experience and making appropriate recommendations. This role will have a focus on compliance ensuring regulatory compliance primarily in insurance policy form development, form and rate filing, and other regulatory compliance areas such a service contract filings. Assist in the administration and development of company products, systems, and reports in such a manner to support the specialized protection and financial security provided to our customers.   Why Jewelers Mutual  Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we...

This position is responsible for reconciling daily billing transactions, following up on billing issues, handling collections, and resolving complaints. Additionally, it involves answering questions related to agency and direct-billed items and delivering exceptional customer service to our agents and insureds. This role is a long-term temporary position with an approximate duration of 12-14 months. This is a hybrid role, with the associate required to be in the office 2-3 days per week. RESPONSIBILITIES: Timely processing of daily, weekly, and monthly reconciliation reports Logged into an ACD call group answering and responding to a variety of inquiries relating to billing questions and disputes Partner with IT to identify and correct billing system transactional errors on a timely basis Achieve a high degree of customer satisfaction for internal and external billing inquiries Provide understanding, interpretation, and communication on the financial...

Summary: This role serves as the primary relationship liaison between Jewelers Mutual and our small agency partners. The Associate Account Manager is responsible for servicing the small agency business to drive results across key performance indicators tied to organizational business plans while balancing incoming requests. Critical functions within this role include managing existing personal lines agency relationships and book of business and onboarding new partners efficiently while complying with all contractual agreements.  Additionally, this role will cultivate strong relationships to drive new business growth, train best practices at all levels of partner organizations to ensure regulatory compliance and improve sales. This position works closely with P&L leadership and operations to appropriately steer the direction of the product(s)/program(s).  Why Jewelers Mutual: Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the...

Summary The Service Center Representative II evaluates and classifies insurance applications, accepts or rejects applications, provides risk management advice and information, determines final premiums for insurance accounts, and provides timely and courteous customer service.   Why Jewelers Mutual Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products, services, and customer experience. Our mission is to be the industry’s most trusted advisor by investing in our people, adopting new technologies, and striving for excellence. What You'll Do...