5 office manager jobs found in Neenah

Summary: This role serves as the primary relationship liaison between Jewelers Mutual and our strategic business partners. The Account Manager is responsible for strategizing and delivering personalized approaches to drive results across key performance indicators in support of organizational business plans, while balancing incoming partner requests. Critical functions within this role include onboarding new partners expediently and efficiently, cultivating strong relationships that drive engagement and sales growth, and training partner organizations to promote our insurance products effectively and compliantly. This position works closely with Business Development, Operations and P&L leadership to appropriately influence the direction of the product(s)/program(s). Why Jewelers Mutual: Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially...

This position will serve as a key member of the IT Infrastructure team, responsible for supporting and evolving core infrastructure systems across the organization. The role balances day-to-day operational support with project-based engineering work to ensure reliable, scalable, and secure technology services. As an Infrastructure Engineer, you will take ownership of core systems, resolve complex technical issues, and contribute to infrastructure modernization efforts. This role requires a strong IT generalist with experience across multiple infrastructure domains, including networking, server administration, and hybrid cloud environments. This is a hybrid role, with the associate required to be in the office 3 days per week. RESPONSIBILITIES Provide advanced support for infrastructure operations, including incident response, troubleshooting, and root cause analysis across systems and platforms Maintain and support core infrastructure technologies, including networking,...

Summary Provides excellent service to policyholders, agents, adjusters, and coworkers over the phone and through written communication. Researches, reviews, prepares initial gathering of information for the Underwriting team to review and determine acceptable risk.  Provides follow-up as necessary.  Consistently meets expectations for quality, accuracy, and timeliness.  Works closely with Personal Lines Underwriters, jewelers, agents and policyholders to fulfill customer and business requests. Why Jewelers Mutual: Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products,...

This position is responsible for reconciling daily billing transactions, following up on billing issues, handling collections, and resolving complaints. Additionally, it involves answering questions related to agency and direct-billed items and delivering exceptional customer service to our agents and insureds. This role is a long-term temporary position with an approximate duration of 12-14 months. This is a hybrid role, with the associate required to be in the office 2-3 days per week. RESPONSIBILITIES: Timely processing of daily, weekly, and monthly reconciliation reports Logged into an ACD call group answering and responding to a variety of inquiries relating to billing questions and disputes Partner with IT to identify and correct billing system transactional errors on a timely basis Achieve a high degree of customer satisfaction for internal and external billing inquiries Provide understanding, interpretation, and communication on the financial...

This role serves as a senior-level accountant position within the Financial Reporting Team. The individual in this role will also have the opportunity to support the finance division in a broad range of activities, gain valuable experience, and have exposure to various finance leadership levels and other business functions.       RESPONSIBILITIES:     Leader in monthly general ledger closing process, including addressing issues, identifying and implementing improvements Maintains general ledger which may include preparing, posting and reviewing monthly journal entries, reconciling and analyzing accounts, or coordinating the reconciliation of accounts to the general ledger Performs quarterly or annual procedures to support financial statement integrity, and researches ad-hoc technical accounting questions  Serves as a resource to the Finance division by providing support and analysis over general technical accounting questions and procedures Fully...