4 supervisor jobs found in Neenah, WI

Summary Lead with purpose. As a Personal Lines Underwriting Supervisor, you’ll guide a team dedicated to delivering exceptional service and operational excellence. You’ll oversee day-to-day operations, ensuring quality, productivity, and conversion goals are met while fostering a culture of continuous improvement. Partnering with trainers, quality specialists, and leadership, you’ll coach and develop team members, monitor performance metrics, and implement strategies that enhance customer and employee experiences. You’ll play a vital role in shaping a positive, empowered, and service-driven Customer Care and Underwriting environment. In this role, you’ll combine leadership, communication, and problem-solving skills to help your team—and our customers—thrive. Why Jewelers Mutual: Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong,...

Summary: The Quality Assurance Analyst monitors and analyzes the interactions between the contact center agents and customers to ensure agents are performing to standards. The Quality Assurance Analyst provides feedback to supervisors, managers, and agents regarding the agent performance. The Quality Assurance Analyst works with our training staff to identify training and coaching trends that may need to be addressed. This position is also key in recognizing any and technology implementations that may be necessary to enhance the customer experience. Why Jewelers Mutual: Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we embrace cutting-edge tools and...

Summary:  The Senior Corporate Counsel is responsible for performing a wide array of complex legal matters and providing strategic advice across the organization. This role plays a pivotal part in driving the company’s business objectives and maintaining the highest standards of integrity and compliance. It will also help facilitate the business objectives of the Company through providing effective legal and compliance counsel and support, while minimizing potential risks. This position is distinguished from junior- level corporate counsel by the degree of autonomy, initiative, and discretion employed as a Company legal advocate and advisor. The position may include supervisory responsibilities for Legal professional staff, working closely with the General Counsel to foster a collaborative and high-performance Legal work environment. What You'll Do Mergers & Acquisitions Lead and manage the legal aspects of mergers, acquisitions, divestitures, joint...

Summary: This position collaborates with business units to assess needs and drive results through training and ongoing education. Responsibilities include developing and facilitating comprehensive training programs, ensuring consistency in the training process, and maintaining timely leadership updates. The role also involves working cross-functionally across all departments to enhance training effectiveness, improve the customer experience, and support company objectives by identifying opportunities to refine training processes Why Jewelers Mutual: Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we embrace cutting-edge tools and data-driven insights to...