2 technical support associate jobs found in Neenah, WI

The Senior Software Engineer is responsible for designing, coding, and testing software programs and applications that enable Agent, Client, and Associate facing technologies and capabilities for SECURA Insurance. This includes researching, designing, documenting, and modifying software specifications throughout the production lifecycle. The role involves providing technical and thought leadership within various teams and collaborating with internal and external partners to ensure the success of technology products.    RESPONSIBILITIES: Develop solutions within various application teams, including designing, creating, and managing APIs and data flows Analyze, design, program, test, and implement systems to fulfill business needs or solve problems, utilizing all phases of the system development lifecycle (SDLC)  Monitor applications and resolve errors or alerts, including setting alerts to maintain stability, monitoring error logs, and automating administrative...

The Intelligent Automation Engineer builds the future of how work gets done. Sitting at the intersection of our RPA and AI Solutions teams, you will design, develop, and support unified automations that transform manual tasks into intelligent, data-driven workflows. We are looking for someone with deep RPA expertise and a hunger to learn AI, OR an AI specialist ready to build within enterprise automation platforms. Under the guidance of our Intelligent Automation Solutions Architect and Tech Lead, you will deliver scalable, secure solutions that directly improve operational efficiency and service quality for our agents and policyholders. RESPONSIBILITIES: Solution Development: Develop, test, and deploy end-to-end intelligent automation solutions—leveraging RPA (UiPath, Power Platform) and Azure AI Foundry services (e.g., document intelligence, language, vision)—based on architectural designs Systems Integration: Connect automations with APIs, structured data...