7 up to jobs found in Neenah, WI

Provide superior customer service to all customers. This is a remote role with no in-office requirement. RESPONSIBILITIES: Provide superior customer service to all customers Coach policyholders regarding their coverage and assist them in selecting the appropriate coverage to meet their needs Process endorsements and renewals Provide ideas on how to improve SECURAs Service Center Act as a technical/informational resource for questions, projects, and training purposes Cross-sell additional products, such as Umbrellas, to help enhance an account Maintain strong agency relationships and keep agents up-to-date on any special circumstances involving their customers Develop working understanding and application of SECURAs underwriting methodology and coverage forms Develop working understanding of insurance industry rules and regulations Assist in book management by communicating agency concerns and issues Assist in achieving loss ratio targets Assist...

Summary: This role serves as the primary relationship liaison between Jewelers Mutual and our partners. The Key Account Manager is responsible for strategizing personalized approaches to drive results across key performance indicators tied to organizational business plans while balancing incoming requests. Critical functions within this role include onboarding new partners efficiently while complying with all contractual agreements, cultivating strong relationships to drive new business growth, training best practices at all levels of partner organizations to ensure regulatory compliance and improve sales. This position works closely with P&L leadership, Business Development, and Operations to appropriately steer performance. Why Jewelers Mutual: Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by...

DESCRIPTION: This is an in-office role requiring the associate to be in office each day.  The candidate will assist with food preparation for breakfast and lunch services for office associates in a fast-paced environment with the ability to adapt quickly to changing workstations. This includes prep, cooking, serving, and clean up.  RESPONSIBILITIES: Weekly rotation of various cooking stations and salad bar Assist with food preparation for breakfast and lunch services for office associates Assist with preparing coffee Assist with food and beverage caterings within the building, including set up and take down Back up the cashier station and work with different payment types Follow safe food-handling practices Operate dishwashers and other cafe’ equipment Maintain cleanliness of kitchen and equipment Assist with receiving, stocking and inventory of food and beverage items Work schedule is 6:00 am to 2:00 pm (Monday through Thursday) and every other Friday...

Summary Are you ready to make your mark? Jewelers Mutual Group has a mission to raise the tide of the industry and is looking for a Law Specialist to join our collaborative Legal Department to contribute to that mission. This unique position collaborates with other professionals in the Department and across the entire Company to deliver legal and compliance services.    Why Jewelers Mutual: Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products, services, and customer experience. Our mission is to be the industry’s most trusted advisor by investing in our...

Summary Are you ready to make your mark? Jewelers Mutual Group has a mission to raise the tide of the industry and is looking for a Corporate Counsel to join in that mission. The primary overall responsibility of this position is to contribute to the business objectives of the Company by providing timely and effective legal and compliance counsel and support. Why Jewelers Mutual: Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products, services, and customer experience. Our mission is to be the industry’s most trusted advisor by investing in our people,...

This position is responsible for reconciling daily billing transactions, following up on billing issues, handling collections, and resolving complaints. Additionally, it involves answering questions related to agency and direct-billed items and delivering exceptional customer service to our agents and insureds. This role is a long-term temporary position with an approximate duration of 12-14 months. This is a hybrid role, with the associate required to be in the office 2-3 days per week. RESPONSIBILITIES: Timely processing of daily, weekly, and monthly reconciliation reports Logged into an ACD call group answering and responding to a variety of inquiries relating to billing questions and disputes Partner with IT to identify and correct billing system transactional errors on a timely basis Achieve a high degree of customer satisfaction for internal and external billing inquiries Provide understanding, interpretation, and communication on the financial...

This year-round internship is based in our Neenah office and is ideal for a student pursuing a Bachelor's degree, with a graduation date of May 2028 or later. The position begins in Fall 2026, with an expected schedule of 20-40 hours per week during summer and school breaks, and 15–20 hours per week during the academic year. As part of the Agent Education Team, the intern will support continuing education operations, assist with training logistics, and contribute to communication efforts with agents and internal teams. The role involves a mix of data entry, reporting, content updates, and event preparation, with a strong emphasis on accuracy, organization, and attention to detail. The ideal candidate would be available for in-office work, with the option of a hybrid schedule depending on team needs and responsibilities. Opportunities may also include assisting the Marketing team with projects and other support. RESPONSIBILITIES: Training & Education Support: Support...