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New York 77
New York Full Time customer center technical analyst

77 customer center technical analyst jobs found in New York

QBE
10/23/2025  
Lead Investment Operations Analyst
Primary Details Time Type: Full time Worker Type: Employee The Opportunity Group Investments are currently seeking a Senior Investment Operations Analyst to be based in New York. The purpose of this role is to work closely with the team located in New York, and Sydney to ensure operational coverage across all time zones and geographies. The key focus of the role is to support our global trading desks over the trade life cycle, provide effective day-to-day exception management, completion of reconciliations, security data management, and ensuring the timeliness of valuations. •        Location: New York, NY •        Work Arrangement: hybrid working expectations •         The starting salary for this role is between $124,500.00 and $186,500.00 Your new role Working collaboratively with trade desks and external partners globally to ensure GI’s trade life cycle is managed and supported across all locations in a timely and efficient manner....
QBE New York, NY Full Time
The Hartford
07/02/2026  
AVP, Agile Product Management – Value Stream Owner – Global Specialty
AVP Agile Product Management - BA05AE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.           ​ You are a  strategic orchestrator and customer advocate —a leader who thrives at the intersection of business vision and agile product execution. As AVP, Agile Product Management – Value Stream Owner , you’ll shape and steer the future of our Global Specialty transformation initiatives, driving value across the enterprise. You’ll own the vision and flow of one or more Value Streams, translating strategy into outcomes and outcomes into impact. You’ll lead with clarity, influence across silos, and empower teams to deliver measurable value—without losing sight of creativity, context, or the customer. This role reports to the Head of...
The Hartford New York, NY Full Time
The Hartford
07/02/2026  
Major Case General Liability Claims Consultant
Consultant Claims - CH08CE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              This is a visible and important role within the Harford Global Specialty (HGS) Claims Division. As a Claim Consultant, you will be responsible for handling a caseload of general liability bodily injury and property damage claims from inception to final disposition. These primary claims will often involve complex fact patterns requiring analysis of contracts between parties to determine indemnity and contribution obligations and risk transfer opportunities. As these claims are often in litigation, experience handling litigated matters and managing defense counsel is required, as is prior experience handling general liability claims....
The Hartford New York, NY Full Time
The Hartford
07/01/2026  
Content Strategy Consultant
Cons Learning - TD08FE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              This knowledge professional will be responsible for working with customers to ensure content is ready for both employees and AI. This role involves ensuring content is accurate, accessible, and engaging for the intended audience. The position requires collaboration with various departments to gather and disseminate information effectively.  We are looking for someone with a customer-focused mindset with strong content skills, consultative expertise, and advanced ability to break down complex information into consumable knowledge. WORK ARRANGEMENT: This role can have a Hybrid or Remote work schedule. Candidates who live near one of our office...
The Hartford New York, NY Full Time
The Hartford
06/30/2026  
Claims Consultant - Accountants and Professional Liability
Claims Consultant FL - CV07GE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              The Hartford Financial Lines Errors & Omissions E&O Claims Group has an open Claim Consultant position handling a caseload of third-party Accountants and Miscellaneous Professional Liability claims, from inception to final disposition. As these claims are often in litigation, experience handling Professional Liability matters is required.  Responsibilities include all aspects of claim file management from assignment to conclusion including: Conducting investigations and analyzing and evaluating the information learned Appropriately and accurately analyzing and determining coverage, liability and damages based upon the facts of each...
The Hartford New York, NY Full Time
Travelers
06/29/2026  
Senior Trial Attorney
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim, Legal Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program,...
Travelers New York, NY Full Time
Ascot Group
06/29/2026  
Senior Underwriter, Alternative Risk Solutions
This is an opportunity to join Ascot Group - one of the world’s preeminent specialty risk underwriting organizations. Designed as a modern-era company operating through an ecosystem of interconnected global operating platforms, we’re bound by a common mission and purpose: One Ascot. Our greatest strength is a talented team who flourish in a collaborative, inclusive, and entrepreneurial culture, steeped in underwriting excellence, integrity, and a passion to find a better way, The Ascot Way. The Ascot Way guides our people and our organization. Our underwriting platforms collaborate to find creative ways to deploy our capital in a true cross-product and cross-platform approach. These platforms work as one, deploying our capital creatively through our unique Fusion Model: Client Centric, Risk Centric, Technology Centric. Built to be resilient, Ascot maximizes client financial security while delivering bespoke products and world class service — both pre- and post-claims....
Ascot Group New York, NY Full Time
Genworth
06/29/2026  
Principal Software Engineer
At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care—and we bring those experiences with us to work in serving our millions of policyholders each day.  We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism. Our...
Genworth New York, NY Full Time
The Hartford
06/27/2026  
General Liability Litigation Team Leader - Western
Team Leader Claims - CH08AE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              The GL Team Leader is responsible for managing a tenured staff resolving GL coverage, risk transfer, liability and damages in compliance with corporate claim settlement policies and procedures. Responsibilities: Leading 7– 8 General Liability Litigation Claim Handlers with corresponding claim inventories Effectively training, coaching and developing staff to enable optimal job performance and the achievement of individual and professional goals Managing and directing claim investigation, liability determinations, disposition and settlement, in compliance with corporate claim settlement policies and procedures Managing and...
The Hartford New York, NY Full Time
QBE
06/26/2026  
Credit Reinsurance Pricing Lead
Primary Details Time Type: Full time Worker Type: Employee The Opportunity: The position is responsible for providing expert actuarial advice to support sustainable and profitable pricing decisions across assigned products and portfolios, with a focus on QBE Re’s Credit business. The role leads the development, review, and governance of pricing methodologies, models, and tools for various Credit lines, including Political Risk, Trade Credit/Whole Turnover,  Surety, Mortgage as well as credit asset classes that include Trade Credit, Project Finance, Structured Credit, Leveraged Finance, Fund Finance, Real Estate Finance and bespoke credit portfolio structures including CLOs and SRTs.  This position is responsible for ensuring alignment with business strategy, risk appetite, and actuarial standards. This position acts as a key partner to Underwriting, Claims, and Finance, translating complex actuarial analysis into clear pricing insights, and ensuring that...
QBE New York, NY Full Time
Ryan Specialty
06/25/2026  
Underwriter
Position Summary The Underwriter – Lawyer Professional Liability is responsible for supporting the underwriting of Professional Liability risks for law firms by ensuring the accuracy of policy data, assisting in risk evaluation and facilitating both renewal and new business processes. This role partners closely with brokers and clients to gather critical information, assess legal risk exposures and ensure compliance with underwriting guidelines. The Underwriter plays a key role in documentation, pricing support and delivering high-quality service while developing deeper expertise in Lawyers Professional Liability insurance. What will your job entail? Key Responsibilities Policy & Renewal Management Evaluate and maintain existing Lawyer Professional Liability policies to ensure data is current, accurate and appropriately priced for renewal. Preparation of renewal strategies, underwriting summaries and policy updates. Client & Broker Communication Serve...
Ryan Specialty New York, NY Full Time
AIG
06/25/2026  
Senior Underwriter, Professional Liability / Cyber, National Accounts, Financial Lines
Join us as a Senior Underwriter to make a greater impact through your technical expertise and people skills. This could be the ideal chance to step up into your first Senior level role. Make your mark in Underwriting AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. How you will create an impact This role is your opportunity to drive profitable growth in Professional Liability/Cyber, Financial Lines by working on creative solutions for complex risks. You will be responsible for underwriting a range of new and renewal...
AIG New York, NY Full Time
Nationwide
06/24/2026  
Consultant, Claims - Indemnity Technical Specialty
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Demonstrates deep subject matter expertise in environmental liability, with a strong focus on legacy policies, traditional environmental claims, and mass toxic tort exposures. Possesses a comprehensive understanding of historical policy language, long-tail liability trends, and complex allocation methodologies. Skilled in evaluating and managing high-severity, multi-party environmental losses, including contamination, pollution, and latent injury claims. Proven...
Nationwide New York, NY Full Time
Nationwide
06/23/2026  
Consultant, Process Management NSS
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This is a fully remote role. The ideal candidate will have: A strong process improvement mindset with the ability to analyze, simplify, and operationalize complex workflows across multiple stakeholders Advanced data and technical skills, including Excel (pivot tables) and the ability to translate data into clear, actionable insights Exceptional communication and influencing skills, with experience partnering cross-functionally (e.g., IT, underwriting,...
Nationwide New York, NY Full Time
Flagstar Bank
06/23/2026  
Technology Product Requirements Partner
Position Title Technology Product Requirements Partner   Location New York, NY 10018   Job Summary The Technology Product Requirements Partner is a critical role within the OneX operating model, embedded in each quint and reporting directly to the Business Architect. This role serves as the bridge between business intent and technology delivery, ensuring that the products, services, and experiences defined by the Business are translated into clear, complete, and actionable requirements that Technology can execute against with speed and precision. In the OneX model, the Business owns the definition of what it needs. The Product Requirements Manager makes that ownership real by partnering with business stakeholders to elicit, structure, and formalize functional and non-functional requirements, along with acceptance criteria, that meet the high bar OneX demands. This role is essential to eliminating the gaps that have historically led to rework, technology sprawl, and...
Flagstar Bank New York, NY Full Time
AIG
06/22/2026  
Underwriter I , Specialty Energy Middle Market
At AIG, we are reimagining the way we help customers to manage risk. Join us as an Underwriter I, Specialty Energy Middle Market to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Underwriting, Specialty Energy Middle Market AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. How you will create an impac t AIG is seeking a motivated Underwriter to contribute to our industry leading SEMM Retail Casualty team. AIG’s strong brand in...
AIG New York, NY Full Time
The Hartford
06/18/2026  
Claims Consultant - Miscellaneous and Allied Health Professional Liability
Claims Consultant FL - CV07GE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              The Hartford Financial Lines Errors & Omissions E&O Claims Group has an open Claim Consultant position handling a caseload of third-party Miscellaneous and Allied Health Professional Liability claims, from inception to final disposition. As these claims are often in litigation, experience handling Professional Liability matters is required.  Responsibilities include all aspects of claim file management from assignment to conclusion including: Conducting investigations and analyzing and evaluating the information learned Appropriately and accurately analyzing and determining coverage, liability and damages based upon the facts of...
The Hartford New York, NY Full Time
Risk Strategies
06/17/2026  
Senior Safety Loss Control Consultant
The Senior Safety Loss Control Consultant position is responsible for the provision of risk management, loss prevention, and safety related services to assist our clients in the identification and mitigation of safety related hazards with an emphasis on workers’ compensation, general liability, and automobile losses. Your Impact Conduct safety assessments at client facilities including manufacturing, non-manufacturing occupancies such as hospitals, universities, real estate, retail, and process industries, etc. Assist clients in reducing actual and potential losses by recommending, implementing, and improving safety and loss control programs based on loss history, regulations, organizational needs, and industry “best practices” Work closely with the claims team and analytics group to review large losses, analyze loss trends and develop service plan for clients to mitigate future losses Manage relationship between insurance company loss control and clients by...
Risk Strategies New York, NY Full Time
Starr Insurance
06/17/2026  
AVP, Operations
Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. Position Overview: The AVP of Operations is responsible for leading and optimizing the operational processes that support the Casualty Lines underwriting profit centers. This role will collaborate cross-functionally with underwriters, IT, finance, compliance, and customer service teams to ensure process excellence, regulatory compliance, and achievement of business objectives. The AVP of Operations will analyze data, manage resources, and drive continuous...
Starr Insurance New York, NY Full Time
AIG
06/17/2026  
Senior Complex Claims Director – Management Liability
At AIG, we are reimagining the way we help customers to manage risk. Join us as a Senior Complex Claims Director – Management Liability to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. How you will create an impact As Senior Complex Claims Director for Management Liability, you will be responsible for handling all aspects of our highest severity D&O claims with opportunity to handle high exposure Employment Practices Liability and Fiduciary Liability claims...
AIG New York, NY Full Time

 

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