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New York 22
New York Full Time customer experience representative

22 customer experience representative jobs found in New York

Markel
08/28/2026  
Director & Senior Counsel, Complex Claims
What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! This position will be an acknowledged technical expert in Markel Claims, responsible for resolving claims posing the highest exposure to the company. The position will have significant autonomy. The position will act as a leader and resource to other examiners and managers in the Casualty Claims division and will provide legal and claims support to the Casualty underwriting business partners. Job Responsibilities Manage a full case load of the most complex/high exposure claims within Casualty Claims...
Markel New York, NY Full Time
CRC Group
05/13/2026  
Senior Claim Specialist - Prime Specialty
The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency:  English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: Analyzes and processes claims by gathering information and drawing conclusions. Manages and evaluates General Liability claims affecting primary and excess policies in a fast-paced E&S Claim environment. ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below....
CRC Group New York, NY Full Time
Amynta Group
04/30/2026  
M&A & Corporate Counsel
We’re thrilled that you are interested in joining us here at the Amynta Group! The M&A & Corporate Counsel will play a key role in strategic and transactional initiatives as well as many other corporate and commercial matters across Amynta. Reporting directly to the General Counsel, this role presents an exciting opportunity to join a high growth, M&A-oriented PE portfolio company and work in a highly entrepreneurial environment. The M&A Counsel will partner with Amynta’s internal M&A team to advance the company’s ambitious strategic growth initiatives, while also working closely with senior leadership and business unit leaders to support the company’s commercial objectives. The position requires a motivated, collaborative team member with a strong ability to partner with different constituencies and a commitment to ensure excellence and consistency in legal counsel across Amynta. Provide strong transactional legal advice to the M&A team and senior...
Amynta Group New York, NY Full Time
Jewelers Mutual
12/02/2025  
Sr Client Service Representative
Summary Serve with impact. As a Senior Client Service Representative, you’ll be a trusted partner to clients and producers, delivering exceptional service across a complex book of business. You’ll guide junior staff through mentorship, manage renewals with accuracy and care, and respond to daily client needs with professionalism and expertise. In this role, you’ll handle policy changes, maintain precise documentation, ensure regulatory compliance, and support producer partners in meeting client expectations. With strong communication skills and deep insurance knowledge, you’ll help create a streamlined, client-focused experience that strengthens relationships and elevates service quality. Why Jewelers Mutual: Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values...
Jewelers Mutual New York, NY Full Time
Allstate
09/04/2026  
Senior Trial Attorney (Remote - Brooklyn, Queens, Manhattan, Long Island, New York)
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Join the legal frontline and champion the defense for both the insured and the Company! As a Senior Trial Attorney, you'll handle bodily injury, property damage lawsuits, and more, with mediations, arbitrations, and occasional trials. Beyond the courtroom, you'll provide vital counsel to business clients and coordinate between legal teams. Stay ahead of the game by monitoring new laws and regulations, ensuring our strategies remain sharp. Embrace the excitement of constant challenges and victories in this dynamic role! Key...
Allstate New York, NY Full Time
GEICO
09/03/2026  
AEO Outreach Manager
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.   Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.   Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. GEICO is seeking an AEO Outreach Manager to own how our brand is discovered, verified, and cited inside AI-powered answer platforms including ChatGPT, Perplexity, Gemini, and Google AI Overviews. In this role y ou will secure...
GEICO New York, NY Full Time
Nationwide
09/02/2026  
Field Consultant, CLESS (Construction Defect)
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. #LI-KP1 #LI-Remote Job Description Summary Do you have a strong desire to resolve insurance claims by providing prompt, courteous and fair service to customers? Are you a skilled investigator, negotiator and communicator? If you thrive in an environment where you can problem-solve claims resolution, while following processes that provide fair resolution, customer satisfaction and cost management, then we want to hear from you! As a Field Consultant, we’ll...
Nationwide New York, NY Full Time
AIG
08/29/2026  
Global Property Underwriting Specialist
At AIG, we are reimagining the way we help customers to manage risk. Join us as a Global Property Underwriting Specialist to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Global Property AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. The Global Property CUO team focuses on: Global Property Strategy, Risk Appetite, Authority Framework, Guidelines. Portfolio Steering for Global Commercial Property Aggregation Risk (CAT,...
AIG New York, NY Full Time
Allstate
08/29/2026  
Senior Trial Attorney (Hybrid - Westchester/Putnam/Rockland counties, New York)
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Join the legal frontline and champion the defense for both the insured and the Company! As a Senior Trial Attorney, you'll handle bodily injury, property damage lawsuits, and more, with mediations, arbitrations, and occasional trials. Beyond the courtroom, you'll provide vital counsel to business clients and coordinate between legal teams. Stay ahead of the game by monitoring new laws and regulations, ensuring our strategies remain sharp. Embrace the excitement of constant challenges and victories in this dynamic role!  Key...
Allstate New York, NY Full Time
Allstate
08/22/2026  
Senior Trial Attorney (Remote, New York)
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Join the legal frontline and champion the defense for both the insured and the Company! As a Senior Trial Attorney, you'll handle bodily injury, property damage lawsuits, and more, with mediations, arbitrations, and occasional trials. Beyond the courtroom, you'll provide vital counsel to business clients and coordinate between legal teams. Stay ahead of the game by monitoring new laws and regulations, ensuring our strategies remain sharp. Embrace the excitement of constant challenges and victories in this dynamic role! Key...
Allstate New York, NY Full Time
Intact Insurance Specialty Solutions
08/20/2026  
Claims Consultant - Ocean Marine (Hybrid)
Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community. Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It’s our promise to you.  Who we are At Intact Insurance Specialty Solutions, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups. Intact’s Global Specialty Lines business spans across more than 20 verticals in four distinct markets: U.S., Canada, UK and Europe. The following...
Intact Insurance Specialty Solutions New York, NY Full Time
Pacific Life
08/05/2026  
Field Wholesaler - NY Metro Territory – Brooklyn/Bronx/Westchester
Job Description: Pacific Life is actively seeking a talented Field Wholesaler to join Pacific Life's Consumer Markets Division (CMD) to cover the NY Metro Territory – Brooklyn/Bronx/Westchester.  As a Field Wholesaler you'll sell RILA, variable & fixed annuities, and mutual funds to all channels (Independent, Banks, & Wirehouses) within the territory.  Your colleagues will include both Internal and Field Wholesaling professionals. You'll develop and maintain ongoing relationships with financial professionals and key broker/dealers within the region via face-to-face and virtual sales visits. You'll also introduce new products through established and new broker/dealer partners. Finally, you'll attend and speak at national, regional, and office broker/dealer sales meetings.   The Consumer Markets Division leverages its strengths in product development, technology, service, and risk management to create retirement solutions for individuals, families, and...
Pacific Life New York, NY Full Time
Intact Insurance Specialty Solutions
08/04/2026  
Claims Consultant - Surety (Hybrid)
Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community. Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It’s our promise to you.  Who we are At Intact Insurance Specialty Solutions, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups. Intact’s Global Specialty Lines business spans across more than 20 verticals in four distinct markets: U.S., Canada, UK and Europe. The following...
Intact Insurance Specialty Solutions New York, NY Full Time
Intact Insurance Specialty Solutions
07/28/2026  
Senior Trial Attorney -Subrogation (Hybrid)
Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community. Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It’s our promise to you.  Who we are At Intact Insurance Specialty Solutions, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups. Intact’s Global Specialty Lines business spans across more than 20 verticals in four distinct markets: U.S., Canada, UK and Europe. The following...
Intact Insurance Specialty Solutions New York, NY Full Time
Starr Insurance
07/23/2026  
Vice President – Product Development Leader
Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. The Vice President – Product Development Leader is a senior leadership role responsible for managing and coordinating Starr’s development and continuous enhancement of insurance products and their introduction to market across Starr’s profit centers and segments. Product opportunities and business priorities will be identified by the profit centers in alignment with Starr’s Chief Underwriting Office; this leader will convert those priorities into disciplined,...
Starr Insurance New York, NY Full Time
BP&C, Shared Services Inc. (American National & Argo Group)
07/22/2026  
Chief Claims Officer, Argo Group
Company Argo Group Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses. The Argo entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc. Job Description Business Title(s):   Chief Claims Officer, Argo Group   Employment Type:   Full-Time   FLSA Status : Exempt   Location : In-Office     Summary:   The   Chief   Claim s   Officer , Argo Group   reports directly to the Chief   Claims   Officer ,   Clearbrook   located in New York City and   manages the entire Claims   function for Argo .   As a member of the executive   management   team, the Chief Claims Officer , Argo   Group   is responsible for   the overall strategic direction, executive   leadership,   and management of all the...
BP&C, Shared Services Inc. (American National & Argo Group) New York, NY Full Time
Arch
07/15/2026  
Underwriting Manager, Transactional Surety
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Job Summary This position is responsible for overall profit and growth of the Northeast region. Oversee underwriting activities; establish marketing plan and oversee marketing activities for the territory. Manage producers within territory, including premium collections. Assist in preparing & implementing business plan and budget for region. Responsibilities Monthly meetings with agents and brokers from assigned customer base and territory to solicit business submissions via marketing efforts and educate agency representatives on Arch Surety’s policies, procedures, appetite, and requirements. Act in a consultative capacity and discuss or review agency accounts and...
Arch New York, NY Full Time
Guardian
07/09/2026  
Head of Platform Engineering - Control Plane
As the Head of Platform Engineering – Control Plane, you will lead the development and implementation of our platform control plane initiatives which include governance layer as a code and all control functions directing our execution plan. Your role is pivotal in building and scaling a highly flexible, scalable, governed execution plane. You will: You will collaborate closely with cross-functional teams, stakeholders, and technology partners to develop and integrate automation solutions that drive business growth, improve customer experiences, and reduce operational costs. You have: Bachelor’s or master’s degree in computer science, engineering, management or a related field. Strong people leadership experience managing software engineering teams, including hiring, coaching, performance management, and developing senior technical talent. Deep hands-on technical background designing, building, and operating distributed, cloud-native platform services in production....
Guardian New York, NY Full Time
Guardian
07/09/2026  
Head of AI Platform Engineering - Execution Plane
As the Head of AI Platform Engineering – Execution Plane, you will lead the development and implementation of our enterprise platform’s execution layer including management of agentic AI workloads, model gateways, agent runtimes, tool/action gateways, MCP servers, orchestration frameworks, or AI execution engines. You will: You will collaborate closely with cross-functional teams, stakeholders, and technology partners to develop and integrate automation solutions that drive business growth, improve customer experiences, and reduce operational costs. You have: Bachelor’s or master’s degree in computer science, engineering, management or a related field. Strong people leadership experience managing software engineering teams, including hiring, coaching, performance management, and developing senior technical talent. Deep hands-on technical background designing, building, and operating production-grade distributed systems, AI/ML platforms, data platforms, or...
Guardian New York, NY Full Time
Travelers
07/02/2026  
Sr. Counsel, In-House Coverage Litigation
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim, Legal Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program,...
Travelers New York, NY Full Time

 

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