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New York 282 Remote 1
New York Full Time customer service

282 customer service jobs found in New York

Cover Whale
05/05/2026  
Underwriting Associate I/Customer Service Representative
Who is Cover Whale? Cover Whale improves road safety by combining the insurance products we sell with our data-driven driver coaching and safety program. Our safety program is proven to save lives while delivering better insurance for our drivers. We provide easy insurance options for our drivers at industry-leading insurance loss ratios for the insurance companies that support Cover Whale. The Commercial Auto and Trucking segment of the insurance industry badly needs our help and so do the hard-working drivers who have been struggling with ever-increasing insurance costs year after year. Join us in the mission! The Role As an Underwriting Associate 1, you will be the first point of contact for policyholders and agents, providing essential phone support and assisting with general underwriting and service-related inquiries. This role is ideal for a detail-oriented professional looking to gain experience in underwriting, policy servicing, and customer support. You will...
Cover Whale Remote (New York, NY) Full Time
Voya Financial
05/30/2026  
Sr Customer Services Rep- Retirement
Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...
Voya Financial New York, NY Full Time
Sompo International
06/30/2026  
Senior Underwriter, Private Equity
Job Description Are you looking for your next opportunity? Sompo has a unique opportunity for a Senior Underwriter in our Middle Market Private Equity Practice . Our Middle Market Private Equity Practice offers diverse multi-line capabilities targeted at select industry verticals including real estate, hospitality, financial institutions, professional services, technology, and manufacturing. We work through a network of retail brokers who share our commitment to long-term partnerships built on a strong service proposition.  The majority of this role’s focus will be on new business production and building new broker relationships in the Northeast.  Location: This position will be based out of our New York City office. We strive for collaboration, which is why we offer a work environment where our employees thrive and develop long-lasting careers. Our business, your impact, our opportunity: What you’ll be doing: Drive acceptable submission...
Sompo International New York, NY Full Time
Sompo International
06/30/2026  
Underwriting Assistant Analyst
Job Description Are you seeking your next opportunity? Sompo has a unique opportunity for an Underwriting Assistant Analyst in our Reinsurance Operations Facultative teams. SompoRe operates in key markets worldwide, bringing to each account our specialized capabilities for a wide range of reinsurance products and a depth of understanding of local cultures. Our disciplined approach to risk management and claims handling, coupled with strong analytical skills, enables us to provide broad multiline capability to successfully underwrite risks across our clients’ insurance portfolios. With global experience and local expertise in key markets worldwide, SompoRe has deep bench strength across all disciplines and above all, remains a stable and constant trading partner throughout all market cycles. Location: This position will be based out of our NYC; Garden City, NY; Conshohocken, PA; Morristown, NJ; Rocky Hill, CT; or Stamford, CT office . We strive for...
Sompo International New York, NY Full Time
Starr Insurance
06/30/2026  
Property Transformation Lead
Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. The Property Transformation Lead will drive large-scale transformation programs and initiatives for the property insurance division, working closely with the Property COO and senior executives. This strategic leader will own the end-to-end transformation roadmap—integrating people, process, and technology priorities—to achieve operational excellence, enhanced customer experience, and sustainable growth. The ideal candidate brings extensive transformation, change...
Starr Insurance New York, NY Full Time
Starr Insurance
06/30/2026  
Property Process Architect Lead
Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. Position Summary: The Property Process Architect Lead will be responsible for designing, mapping, and optimizing business processes for the property insurance line of business. Reporting to the Property COO, this highly visible role will collaborate with senior leadership and cross-functional teams to ensure all core processes—spanning underwriting, policy administration, claims, and customer service—are efficient, scalable, and aligned with company objectives....
Starr Insurance New York, NY Full Time
The Hartford
06/30/2026  
Claims Consultant - Accountants and Professional Liability
Claims Consultant FL - CV07GE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              The Hartford Financial Lines Errors & Omissions E&O Claims Group has an open Claim Consultant position handling a caseload of third-party Accountants and Miscellaneous Professional Liability claims, from inception to final disposition. As these claims are often in litigation, experience handling Professional Liability matters is required.  Responsibilities include all aspects of claim file management from assignment to conclusion including: Conducting investigations and analyzing and evaluating the information learned Appropriately and accurately analyzing and determining coverage, liability and damages based upon the facts of each...
The Hartford New York, NY Full Time
IOA - Insurance Office of America
06/30/2026  
Senior Account Associate - Commercial Lines (Eastern / Central Time Zones)
Job Description: Title:   Senior Account   Associate   - Commercial Lines   Hybrid Preferred:   1 days in office at our Binghamton, NY or Syracuse, NY location OR Fully Remote: candidates in Eastern and Central Time Zones Book Focus:   Construction, Contractors | Requirement: active P&C license     Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace.   Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours.   To view our branch locations, please visit: ioausa.com/locations     About the Role :...
IOA - Insurance Office of America New York, NY Full Time
Utica National Insurance Group
06/29/2026  
Property Field Adjuster - Buffalo/Western NY
The Company    At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected. Utica National Insurance Group is an "A" rated $2.0B award-winning, nationally recognized property & casualty insurance carrier. Operating along the Eastern half of the United States, based in our Home Office in Central New York, with Regional Office locations including NYC, Dallas and Charlotte. What you will do This is an important customer-facing position, as you'll be responsible for meeting with our insureds and completing field estimates. The territory for this field adjuster position is primarily in the Buffalo/Western New York area. Personal and commercial lines losses will be reviewed, with estimates then moving to our team of desk adjusters. On occasion, desk estimating will be required as needed. This position includes eligibility for a company vehicle. Key...
Utica National Insurance Group New York, NY Full Time
Flagstar Bank
06/29/2026  
Associate Relationship Manager
Position Title Associate Relationship Manager   Location New York, NY 10018   Job Summary The Associate Relationship Manager is responsible for building and maintaining client relationships ensuring the highest level of customer service and support. This is a business development role providing client support and responsible for business development activities that supports the Private Client Group. Partners with teammates and key product partners to ensure to ensure the highest level of service to clients.   Job Responsibilities: JOB RESPONSIBILITIES Responds to client inquiries and requests regarding accounts. Analyzes client issues and researches to respond accordingly; may coordinate with other departments as needed. Acts as liaison to Private Client Services (PCS) group for transaction requests. Assists with the development of client relationships: supports business development efforts for new PCG business. This role includes identifying client needs,...
Flagstar Bank New York, NY Full Time
Flagstar Bank
06/29/2026  
Associate Relationship Manager
Position Title Associate Relationship Manager   Location New York, NY 10018   Job Summary The Associate Relationship Manager is responsible for building and maintaining client relationships ensuring the highest level of customer service and support. This is a business development role providing client support and responsible for business development activities that supports the Private Client Group. Partners with teammates and key product partners to ensure to ensure the highest level of service to clients.   Job Responsibilities: JOB RESPONSIBILITIES Responds to client inquiries and requests regarding accounts. Analyzes client issues and researches to respond accordingly; may coordinate with other departments as needed. Acts as liaison to Private Client Services (PCS) group for transaction requests. Assists with the development of client relationships: supports business development efforts for new PCG business. This role includes identifying client needs,...
Flagstar Bank New York, NY Full Time
Travelers
06/29/2026  
Senior Trial Attorney
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim, Legal Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program,...
Travelers New York, NY Full Time
Guardian
06/29/2026  
Principal AI Architect Engineer
Guardian Life Insurance Company: Principal Forward Deployed Engineer Location: New York/New Jersey Area (Hybrid) Company Overview: Guardian Life is a Fortune 250 mutual insurance company committed to protecting our customers’ financial well-being and enriching their lives. Every day, we serve over 27 million people, guided by our values of People Count, We Do the Right Thing, and We Hold Ourselves to Very High Standards. At Guardian, we foster an innovative, collaborative technology culture with a mission to shape the future of insurance and wealth management through data and AI. If you thrive on solving complex problems, building real-world solutions, and driving transformative impact, we’d love for you to join our team. Position Overview: We are seeking a Principal AI Forward Deployed Engineer (FDE) – an individual contributor at the Principal level – to bridge advanced AI capabilities with Guardian’s business needs and deliver cutting-edge AI solutions across the...
Guardian New York, NY Full Time
Flagstar Bank
06/27/2026  
Branch Banking Client Consultant II
Position Title Branch Banking Client Consultant II   Location New York, NY 10038   Job Summary Branch Banking Client Consultant II provides best in class experience by resolving concerns and providing various product details that focus on meeting the financial needs of our clients. Focuses on client management, client retention, and introductions to key bank partners (Mortgage, Business Banking) to ensure our clients have access to experts who can help them achieve their financial goals. This position will have greater lending and basic investment interactions and will participate in more complex banking conversations with clients.   Job Responsibilities: JOB   RESPONSIBILITIES     Sales Performance : Support team efforts to achieve growth targets in financial performance (outstanding deposits, outstanding loans, non-interest income) and primary client acquisition. Actively   seek   and deliver the right client introductions to the right team...
Flagstar Bank New York, NY Full Time
The Hartford
06/27/2026  
General Liability Litigation Team Leader - Western
Team Leader Claims - CH08AE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              The GL Team Leader is responsible for managing a tenured staff resolving GL coverage, risk transfer, liability and damages in compliance with corporate claim settlement policies and procedures. Responsibilities: Leading 7– 8 General Liability Litigation Claim Handlers with corresponding claim inventories Effectively training, coaching and developing staff to enable optimal job performance and the achievement of individual and professional goals Managing and directing claim investigation, liability determinations, disposition and settlement, in compliance with corporate claim settlement policies and procedures Managing and...
The Hartford New York, NY Full Time
The Hartford
06/27/2026  
Employment Practices Liability Claims Analyst
Claims Analyst FL - CV08CE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              As a Hartford Global Specialty - Financial Lines entry level   Claims Analyst in our Employment Practices Liability (“EPL”) unit, you will be responsible for handling an inventory of claims-made, large company, middle market and small commercial EPL claims, many of which are Charges with the Equal Employment Opportunity Commission or similar State agencies.   This role will also provide support to EPL Team Leader and other EPL team members requiring assistance and/or information in the management of claims of higher complexity and/or exposure. Responsibilities include all aspects of claim file management including but not limited to:...
The Hartford New York, NY Full Time
Allstate
06/27/2026  
PIP/Med Pay Claims Associate
National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description Responsible for investigating and confirming the facts of loss for basic automobile accidents. Applies analytical thinking to determine coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority. Job Description ***We are seeking detail‑oriented professionals to join our team as PIP Claims Adjuster Associates supporting multiple states. Familiarity with NY Regulation 68 (preferred)*** Key Responsibilities • Applies basic understanding of insurance policies written by the company, the industry, and organizational relationships within the...
Allstate New York, NY Full Time
Flagstar Bank
06/26/2026  
Teller
Position Title Teller   Location New York, NY 10018   Job Summary Teller provides excellent service to clients by assisting them with processing routine financial transactions on a day-to-day basis in accordance with all Bank policy and procedures.   Job Responsibilities: JOB RESPONSIBILTIES Greet and service clients in a friendly and courteous manner. Answer phones. Provide account information, answer client questions and direct clients appropriately for further assistance as needed. Process client transactions, including but not limited to, cash and check deposits, withdrawals, check cashing, loan payments, issue official checks and money orders, transfers, general ledger entries, completion of CTRs, etc. accurately and efficiently. Maintain an adequate cash supply at all times: buying from & selling to the vault as needed ensuring established drawer limits are not exceeded. Balance cash on hand, transactions processed and negotiable items daily and...
Flagstar Bank New York, NY Full Time
Nationwide
06/25/2026  
Representative, Retirement Solutions Center - Financial Services Representative (Remote)
Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program. About the Role As a Representative, you will support and service 457 Retirement accounts , assisting with inquiries, rollovers, distributions, loan processing, and educating participants on products, services, and online tools. Work Location This role offers remote and hybrid potential. Within 35 miles of our offices? Hybrid schedule with 2 days/week...
Nationwide New York, NY Full Time
Ryan Specialty
06/25/2026  
Underwriter
Position Summary The Underwriter – Lawyer Professional Liability is responsible for supporting the underwriting of Professional Liability risks for law firms by ensuring the accuracy of policy data, assisting in risk evaluation and facilitating both renewal and new business processes. This role partners closely with brokers and clients to gather critical information, assess legal risk exposures and ensure compliance with underwriting guidelines. The Underwriter plays a key role in documentation, pricing support and delivering high-quality service while developing deeper expertise in Lawyers Professional Liability insurance. What will your job entail? Key Responsibilities Policy & Renewal Management Evaluate and maintain existing Lawyer Professional Liability policies to ensure data is current, accurate and appropriately priced for renewal. Preparation of renewal strategies, underwriting summaries and policy updates. Client & Broker Communication Serve...
Ryan Specialty New York, NY Full Time

 

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