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New York 84
New York Full Time customer service associate

84 customer service associate jobs found in New York

Nationwide
05/04/2026  
Representative, Retirement Solutions Center - Financial Services Representative (Remote)
Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program. About the Role As a Representative, you will support and service 457 Retirement accounts , assisting with inquiries, rollovers, distributions, loan processing, and educating participants on products, services, and online tools. Work Location This role offers remote and hybrid potential. Within 35 miles of our offices? Hybrid schedule with 2...
Nationwide New York, NY Full Time
Nationwide
05/04/2026  
Sr Consultant, Claims - Management Liability & Specialty Lines (Surety)
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Location: The location of this position is flexible and open to virtual and/or remote based applicants. What to Expect: This role is an individual contributor role. Although it doesn't immediately involve leadership responsibilities, there is potential in the future for the role to grow and change. Ideal Candidates will have:  Surety Claims and/or strong Construction Litigation experience highly preferred. JD preferred. #LI-BC1 Job Description...
Nationwide New York, NY Full Time
AXIS
05/04/2026  
Senior Associate, Strategic Solutions - North America Claims
This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance.  We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture.  As a member of AXIS, you join a team that is among the best in the industry. At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.  All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil...
AXIS New York, NY Full Time
CNA
05/03/2026  
Underwriting Associate (Life Sciences)
You have a clear vision of where your career can go. And we have the leadership to help you get there.  At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.  Under broad supervision, responsible for underwriting risk for the underwriting lifecycle from submission through policy issuance, for both renewal and new business within limited authority. Partnering with Underwriters on all aspects of the Underwriting function including: providing the necessary information to allow for UW to make prudent underwriting decisions. JOB DESCRIPTION: Performs a combination of duties in accordance with departmental guidelines: 1. Performs underwriting analysis and documentation to determine acceptability of risk in accordance with company guidelines and standards for renewal and new business  within assigned Letter of Underwriting Authority. 2.  Handles...
CNA New York, NY Full Time
IOA - Insurance Office of America
05/03/2026  
Account Manager Associate
Job Description: Title: Account Manager   Associate   - Commercial Lines   Hybrid:   1 day in the Binghamton, NY or Syracuse, NY office   Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace.   Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours.   To view our branch locations, please visit: ioausa.com/locations     About the Role :   Provide administrative and customer service support to the account team, Producer, and/or assigned group of accounts. Work with minimal direction from an Account Manager (AM),...
IOA - Insurance Office of America New York, NY Full Time
Dual North American - Howden Group Holdings
05/03/2026  
Underwriting Assistant
At DUAL North America, our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world. The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key. DUAL North America, Inc. is seeking a Underwriting Assistant • Classification: Non-exempt/Full-time • Reports to: Operations Supervisor • Travel: 0-10% • Salary Range: $24.00-$32.00/hr. Location: New York, NY, Chicago, IL, Remote/Hybrid Role overview Dual North America is seeking an Underwriting Assistant. Under direct supervision, the UA provides administrative support to the...
Dual North American - Howden Group Holdings New York, NY Full Time
Nationwide
05/02/2026  
Territory Director - Personal Lines (Partner Management / National Accounts)
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This Territory Director is a National Accounts Director role within Nationwide’s Personal Lines Sales & Distribution organization.  They role will report to the Partner Management AVP, supporting Personal Lines  engagement and activation of assigned Networks and Brokers (firms) to deliver long term profitable growth. This is a senior level individual contributor role, which will manage Personal Lines relationships and results with assigned firms,...
Nationwide New York, NY Full Time
Flagstar Bank
04/30/2026  
Associate Group Director
Position Title Associate Group Director   Location New York, NY 10018   Job Summary The Associate Group Director will be responsible for building and maintaining strong client relationships for the Private Bank by providing personalized banking products and services.   Job Responsibilities: JOB RESPONSIBILITIES New Client Acquisition Assists Group Director in developing opportunities with bank targeted Commercial and High Net Worth prospects through customer referrals, COI referrals, Networking, and other sources. Maintains regular contact with an active list of prospective clients. Responsible for ensuring new clients in their respective region fall within the bank’s risk protocol and framework Client Management Regularly meets with top clients to ensure customer satisfaction & understand/assess for incremental needs. Determines customers’ financial needs and presents needs-based solutions. Uses independent judgement and discretion to make...
Flagstar Bank New York, NY Full Time
One80 Intermediaries
04/30/2026  
Senior Commercial Lines Underwriter
This is a hybrid opportunity and this role requires onsite in-office presence 3 days per week at our office in New York City. Applicants must be located within a commutable distance to New York City. We’re seeking a Senior Underwriter with a strong background in commercial lines insurance to market new and renewal accounts and effectively communicate with carriers. Your Impact: Evaluates information to determine risk acceptability in accordance with company guidelines. Makes appropriate decisions based on the evaluation of underwriting information. Effectively communicates and negotiates underwriting and pricing decisions to achieve optimal outcomes. Documents decisions in accordance with regulatory standards. Acts with a sense of urgency on all inquiries/requests. Provides outstanding customer service. Underwrites a moderate book of business with a moderate to complex risk profile. Performs other duties as assigned. Successful Candidates...
One80 Intermediaries New York, NY Full Time
Nationwide
04/29/2026  
Consultant, Loss Control (Virtual)
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Nationwide Insurance is the 8th largest commercial carrier.  Our Loss Control Services organization has over 100 Loss Control associates and technical staff.  Our commercial portfolio of accounts consists of traditional, middle market and national accounts.  Business segments include: contractors, manufacturing, real estate management, service industries, retailers, etc. This Loss Control Consultant will work in a virtual environment. We are seeking an...
Nationwide New York, NY Full Time
GEICO
04/17/2026  
Auto Damage Trainee
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Sign on bonus: $1,500 for candidates who hold an adjuster’s license that is active and in good standing. GEICO is looking for motivated individuals with a passion for customer service and an interest in our Auto Damage Trainee program. Help our customers when they need us most after an accident and help them get back on the road. Please note that this is a field role. Any candidate(s) selected...
GEICO New York, NY Full Time
Starr Insurance
04/17/2026  
Underwriting Specialist - Excess Casualty
Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. The Underwriting Specialist in the Excess Casualty Profit Center is responsible for evaluating, underwriting, and managing excess insurance policies within the excess casualty insurance sector. This role involves assessing complex risks, determining appropriate coverage, and ensuring sustained profitable growth while maintaining compliance with company guidelines and regulatory requirements. The Underwriting Specialist will work closely with brokers, agents, and...
Starr Insurance New York, NY Full Time
Guardian
04/15/2026  
Senior Corporate Security Specialist
The Senior Security Specialist acts as a first responder for emergencies, evacuations, and active shooter incidents supporting the Guardian home office location in New York City. It is an armed, on-site position that has daily responsibilities for processing visitors, assisting colleagues, monitoring access control alarms, and cameras, collaborating closely with building security, and conducting building tours. You will Respond to emergencies in an orderly manner using proper training and following all SOPs. Function as first responder in security emergencies, making “on the spot” determinations, of how to respond and determining when an escalated response / potential use of force is required to protect employees. Ability to interact with law enforcement and other emergency responders in a highly effective manner. Provide a courteous, professional, respectful, and pleasant interaction with each associate and visitor; presents a good image of Guardian and of the...
Guardian New York, NY Full Time
Ryan Specialty
04/10/2026  
Underwriting Associate
Position Summary The Property and Casualty Underwriting Associate is responsible for ensuring the accuracy of existing policy information for renewals, communicating effectively with clients for information gathering, and supporting the underwriting process through precise documentation. The role conducts risk assessments and audits for insurance applications, calculates premium and generates reports. They ensure strict adherence to company policies, industry regulations, and compliance standards in all underwriting activities. What will your job entail? Job Responsibilities: • Evaluates and maintains existing policy information to ensure data is current, accurate, and appropriately priced for renewal. • Responds to client requests and questions, offering information and advice regarding the insurance products & underwriting appetite. • Communicates with clients to gather necessary information, resolves inquiries, and ensures a smooth underwriting process.   •...
Ryan Specialty New York, NY Full Time
CNA
04/06/2026  
Underwriting Associate - Middle Market
You have a clear vision of where your career can go. And we have the leadership to help you get there.  At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.  Under broad supervision, responsible for underwriting risk for the underwriting lifecycle from submission through policy issuance, for both renewal and new business within limited authority. Partnering with Underwriters on all aspects of the Underwriting function including: providing the necessary information to allow for UW to make prudent underwriting decisions. JOB DESCRIPTION: Performs a combination of duties in accordance with departmental guidelines: 1. Performs underwriting analysis and documentation to determine acceptability of risk in accordance with company guidelines and standards for renewal and new business  within assigned Letter of Underwriting Authority. 2.  Handles...
CNA New York, NY Full Time
Nationwide
04/01/2026  
Claims Specialist III, Management Specialty Lines
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Work Environment: This position follows a hybrid work schedule, requiring a minimum of two days per week in our New York City (Battery Park Plaza) office, with the remaining days working from home.   An ideal candidate will have: Juris Doctorate (JD) is preferred. Prior claims file handling experience: Including Cyber, EPL, D&O liability, E&O, or professional negligence experience preferred . (Internal Use Only)...
Nationwide New York, NY Full Time
WTW
03/08/2026  
Senior Director, Sales Effectiveness & Rewards
As a Senior Director, you will be primarily responsible for leading and partnering with colleagues to sell and deliver Sales Effectiveness & Rewards engagements with a wide range of clients across industry sectors. In this capacity, you will act as a coach and mentor for consultants and analysts.   The scope of our projects includes sales incentive assessment and design, customer facing incentive design, incentive plan implementation and communication, pay-level benchmarking, goal-setting methodology development, job leveling, career management program design, and custom surveys, as well as projects in partnership with other lines of business such as M&A due diligence and integration, total rewards strategy design and rewards optimization assessments.   Our work spans a wide variety of disciplines, including:  Sales compensation strategy  Competitive sales compensation analyses  Base salary program design  Sales incentive program design (and...
WTW New York, NY Full Time
Nationwide
05/04/2026  
Consultant Underwriter, Specialty Brokerage - Excess Casualty
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role will work underwriting National Accounts new and renewal excess general casualty business including negotiating price, terms and conditions with retail broker partners while proactively managing capacity, risk appetite and profitability. Preferred risk profile targets customers with 250M or more in revenue, with emphasis on Fortune 500 companies.   Our broker partners are extremely important to our underwriting model and success; we are seeking...
Nationwide New York, NY Full Time
Nationwide
05/04/2026  
Consultant, Claims - Indemnity Specialty
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Work Environment: The location of this position is flexible and open to virtual and/or remote based applicants.   Required Experience: Demonstrated experience handling toxic tort with emphasis on asbestos and/or silica bodily injury claims , including evaluation, negotiation, and resolution. Proven ability to manage toxic tort bodily injury litigated files , including collaboration with defense counsel, strategy development, and oversight of...
Nationwide New York, NY Full Time
Nationwide
05/04/2026  
Specialty Underwriter, Specialty Brokerage - Excess Casualty
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role will work underwriting National Accounts new and renewal excess general casualty business including negotiating price, terms and conditions with retail broker partners while proactively managing capacity, risk appetite and profitability. Preferred risk profile targets customers with 250M or more in revenue, with emphasis on Fortune 500 companies.   Our broker partners are extremely important to our underwriting model and success; we are seeking...
Nationwide New York, NY Full Time

 

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