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New York 124 Remote 1
New York Full Time customer service team lead

124 customer service team lead jobs found in New York

Nationwide
03/07/2026  
Consultant, Claims - Indemnity Specialty
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Work Environment: The location of this position is flexible and open to virtual and/or remote based applicants.   Required Experience: Demonstrated experience handling toxic tort with emphasis on asbestos and/or silica bodily injury claims , including evaluation, negotiation, and resolution. Proven ability to manage toxic tort bodily injury litigated files , including collaboration with defense counsel, strategy development, and oversight of...
Nationwide New York, NY, USA Full Time
Nationwide
03/06/2026  
Territory Manager, Inland Marine Business Development - Commercial Lines (P&C Commercial Insurance - Inland Marine)
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. I n support of our continued growth, we're seeking a production-oriented commercial insurance professional to join Nationwide's Inland Marine unit, building out your book of business through strong agency and broker relationships. This is a Remote / Work-From-Home (WFH) position, involving approximately 25% in-market travel for agency engagement. Territory TBD dependent on selected hire, most likely on the Eastern Seaboard. Qualified candidates must...
Nationwide New York, NY, USA Full Time
AIG
03/06/2026  
Underwriting Specialist, Retail Property
Join us in Retail Property to take your Underwriting career to the next level with a global market leader. Make your mark in Underwriting AIG Underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, and Multinational Clients. We are reimagining how we help customers to manage risk, transforming our operating model and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. How you will create an impact Reporting to the Zonal Underwriting Manager or Underwriting Manager, this role will be primarily responsible to execute the geographic underwriting strategy for Retail Property.    Job Responsibilities:   The role will be responsible for underwriting Retail Property products. Develops and manages underwriting...
AIG New York, NY, USA Full Time
QBE
03/06/2026  
VP, Head Claims of Technology
Primary Details Time Type: Full time Worker Type: Employee VP, Head of Claims Technology Location: USA – NY – New York Work Arrangement: Hybrid   The salary range for this role is:  $215,500 - $323,500 The Opportunity This role, supporting the Claims Division in North America,   will assume   complete end-to-end accountability for the delivery of IT Services including   build and supply,   divisional and global   projects, development,   support   and work requests/BAU by partnering with program management and third-party providers ensuring quality assurance and managing budget and resource allocation.   This role is the primary interface between IT and the business, ensuring alignment between   business strategy and IT, and driving continuous operational efficiencies   with an enterprise mindset. Responsible for   the facilitation   of the project pipeline and program management accountability for all IT projects.     Your new...
QBE New York, NY, USA Full Time
Nationwide
03/05/2026  
Consultant, Claims - Indemnity Specialty
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Work Environment: The location of this position is flexible and open to virtual and/or remote based applicants.     Required Experience: Demonstrated experience handling toxic tort and/or pollution bodily injury and property damage claims , including evaluation, negotiation, and resolution. Proven ability to manage toxic tort and/or pollution bodily injury and property damage litigated files , including collaboration with defense...
Nationwide New York, NY, USA Full Time
The Hartford
03/01/2026  
Manager Claims - CCU Latent Bodily Injury
Manager Claims - CH07AE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              Are you ready to take on a pivotal leadership role within the Complex Claims Unit (CCU) – Latent Bodily Injury? CCU is a highly specialized home office claim unit responsible for managing the Company's legacy/long-tail bodily injury claims. Claims within CCU are often associated with more complex coverage issues that could potentially span multiple years of insurance coverage. These claims commonly involve litigation, require specific expertise to manage, and often entail significant exposures. As a Claim Manager, you will be responsible for delivering consistently high-quality work, outstanding customer service, driving innovation, and coaching a diverse...
The Hartford New York, NY, USA Full Time
Nationwide
02/26/2026  
National Account Executive - Pet
Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Nationwide Pet is seeking talented employee benefits sales professionals to join our growing team and help continue the 40 plus year legacy of protecting pets.  Come join our dynamic and unique Voluntary Benefits Sales Team as a National Account Executive.  You’ll be joining the recognized industry leader in Pet Health Insurance, a top growth segment in a Fortune 100 Company, with over 1 million pets insured.  Our passion and culture are why we continue to be named one of the Fortune 100 Best...
Nationwide New York, NY, USA Full Time
Voya Financial
02/26/2026  
Director, End User Transformation Services (EUTS)
Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...
Voya Financial New York, NY, USA Full Time
AXIS
02/25/2026  
Senior Associate, Strategic Solutions - North America Claims
This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance.  We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture.  As a member of AXIS, you join a team that is among the best in the industry. At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.  All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil...
AXIS New York, NY, USA Full Time
QBE
02/25/2026  
Office Specialist
Primary Details Time Type: Full time Worker Type: Employee Title: Office Specialist The Opportunity: This role is to support office operations by providing excellent customer service to office occupants (employees, visitors, etc.), coordinating on site projects, collaborating with stakeholders, and managing vendor relationships to ensure smooth department operations and contribute to business objectives. Location: New York, New York Work Arrangement: This is a full time in office position Pay Range: $82,000 - $125,000 Responsibilities: Support department and company objectives through process enhancements and presenting results to business leaders. Plan and respond to catastrophic events and emergencies for business continuity. Manage facilities operations including security, safety, and site support both during and outside normal hours. Build long-term vendor relationships to ensure alignment with business operations. Lead process...
QBE New York, NY, USA Full Time
QBE
02/25/2026  
Experienced Casualty Underwriting
Primary Details Time Type: Full time Worker Type: Employee The Opportunity: The Specialty Casualty Team is currently hiring an underwriter to underwrite business in alignment with the business plan and within the delegated underwriting authority to support and grow Northeast Wholesale E&S. This is an exciting opportunity to join a team with exceptional reputation in the industry and to influence the buildout of Specialty Casualty. Location: New York City, NY ; 28 Liberty Street, 26th Floor, New York NY 10005 Work Arrangement: This role is hybrid, where you will be expected to be in the office 2-3 days per week. The salary range for this role is between $155,000 - $233,000. Your New Role: Perform complex underwriting activities in compliance with legal and regulatory requirements. Utilize product line expertise to analyze business prospects and recommend profitable risk selection. Forge and maintain strong relationships with...
QBE New York, NY, USA Full Time
Allstate
02/22/2026  
Property Adjuster - Field Estimating - Queens, NY
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description A day in the life of a Field Property Adjuster, and what it takes to do the job!    As a Field Property Adjuster, you will provide exceptional service to our policyholders. Your primary responsibility will involve traveling to our customers' homes to conduct on-site inspections, investigate coverage, prepare estimates, and settle claims promptly and efficiently. Additionally, you will handle virtual claims countrywide, leveraging various platforms and software such as Xactimate and ClaimsX Video Collaboration. Your expertise will be...
Allstate New York, NY, USA Full Time
Voya Financial
02/20/2026  
Business Management Associate
Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...
Voya Financial New York, NY, USA Full Time
Guardian
02/19/2026  
Facilities Supervisor (Manager)
Is the opportunity to join a culture where “We Do the Right Thing,” and “We Courageously Shape Our Future Together” important to you? If so, Guardian is seeking a resolute motivated individual to join our team as a Facilities Supervisor (Manager). As part of the Workplace team, this role requires strong direct experience and leadership skills. Operational excellence is key, and the ability to partner strategically with various business units across the organization is essential. The individual in this role must be customer-centric and able to influence at all levels within the organization. You will Oversee and manage the day-to-day function for Facilities Services at Hudson Yards and multiple regional offices. Ensure all offices meet or exceed safety compliance with federal, state, and local regulations (e.g., OSHA, ADA, NYC regulatory). Manage vendor relationships, for cleaning, MEP, and other workplace operations including contract negotiations, scheduling, SLA...
Guardian New York, NY, USA Full Time
Nationwide
02/14/2026  
Technical Director, Line of Business - Risk Management (Property)
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Nationwide Insurance, recognized as the 8th largest commercial carrier in the U.S., continues to advance its commitment to technical excellence across its Risk Management organization. With approximately 100 dedicated associates and technical staff, our team supports a diverse commercial portfolio that includes traditional, middle market, and national accounts. Our business spans key industry segments such as manufacturing, construction, senior living and community...
Nationwide New York, NY, USA Full Time
Berkshire Hathaway GUARD
02/11/2026  
Vice President of Professional Liability
Overview Good things are happening at Berkshire Hathaway GUARD Insurance Companies. We provide Property & Casualty insurance products and services through a nationwide network of independent agents and brokers. Our companies are all rated A+ “Superior” by AM Best (the leading independent insurance rating organization) and ultimately owned by Warren Buffett’s Berkshire Hathaway group – one of the financially strongest organizations in the world! Headquartered in Wilkes-Barre, PA, we employ over 1,000 individuals (and growing) and have offices across the country. Our vision is to be a leading small business insurance provider nationwide.   Founded upon an exceptional culture and led by a collaborative and inclusive management team, our company’s success is grounded in our core values:  accountability, service, integrity, empowerment, and diversity. We are always in search of talented individuals to join our team and embark on an exciting career path!...
Berkshire Hathaway GUARD New York, NY, USA Full Time
BP&C, Shared Services Inc. (American National & Argo Group)
02/11/2026  
Head of Financial Planning & Analysis
Company Shared Services Argo and Farm Family are specialty property and casualty insurance brands whose underwriting companies are wholly-owned subsidaries of Clearbrook Holdings Inc. Argo and Farm Family partner with agents and brokers to provide insurance solutions that enable businesses to manage risks with confidence. Job Description Business Title(s): Head of Financial Planning & Analysis  Employment Type: Full-Time  FLSA Status: Exempt  Location: In-Office    Summary:    Reporting to the Chief Financial Officer, this leader will be responsible for all financial planning and analysis for the company, with an emphasis on both strategic and tactical direction. This executive will have overall senior management leadership and responsibility for the development of the global business performance and analysis framework and will work closely with the senior leadership team to drive operational excellence and to position the company...
BP&C, Shared Services Inc. (American National & Argo Group) New York, NY, USA Full Time
Allstate
02/10/2026  
Field Auto Appraiser - Nassau County
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Join our team as a Field Auto Appraiser and make a real impact on the auto claims process! In this role, you’ll be on the front lines, writing estimates directly at customer homes, repair shops, or tow yards, and ensuring a smooth and efficient claims experience. You’ll engage in a variety of interactions – whether face-to-face, virtual, or written – as you assess damages and finalize estimates with both customers and repair shops. With a dynamic range of tasks including repairable estimates, total loss assessments, and virtual...
Allstate New York, NY, USA Full Time
Guardian
02/08/2026  
Wealth Management Third Party Platform Technology Owner
As the Wealth Management Third Party Platform Technology Owner, you will be responsible for driving the implementation of ongoing improvements for the third-party technology platforms that enable our wealth management business. This role ensures seamless day-to-day platform operations while driving innovation and improvement through strong vendor partnerships and close collaboration with the Park Avenue strategy team. You will play a pivotal role in integrating field feedback, aligning technology initiatives with business goals, and effectively communicating changes across the organization as well as managing a direct report. You are A strategic thinker and proactive leader who excels at managing complex technology ecosystems. Passionate about building relationships, integrating feedback, and driving innovation through collaboration with vendors and internal stakeholders. You Able to thrive in fast-paced environments and can balance competing...
Guardian New York, NY, USA Full Time
AIG
02/08/2026  
Creative Director, Global Brand
We have an exciting opportunity for a Creative Director to join our Global Marketing & Communications team!  You will play a vital role in leading the creation of branding, marketing, internal and promotional content that builds furthers AIG’s reputation and brand strategy.  You will lead a team that can handle a fast-paced environment with an ability to prioritize and work well under pressure while maintaining high levels of creativity and quality.   Serve as an integral player in corporate efforts to manage AIG’s reputation for quality, expertise, and customer service.    This is a high visibility position leading a team that needs to deliver fresh yet stable design, including but not limited to data visualization, content marketing, interactive and motion graphic design, video, digital, social, and print communications.   This position can be based in our offices in either New York or London.  Please share your portfolio, which should demonstrate your ability to...
AIG New York, NY, USA Full Time

 

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