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New York 20
New York Full Time erc call center quality assurance analyst

20 erc call center quality assurance analyst jobs found in New York

Nationwide
07/07/2026  
Specialist, Marketing Data Information Management
If you’re passionate about becoming a Nationwide associate and believe you have the potential to be something great, let’s talk. At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. We are seeking a Data and Product Management Expert to join our innovative team. This pivotal role involves: Mastering data management and the product management domain . Curating and analyzing data with SQL and Python to become a Subject Matter Expert (SME) on the data and its applications for problem-solving. Utilizing high technical acumen and marketing prowess to translate data insights into market strategies. Developing comprehensive product roadmaps and crafting cutting-edge product features . Your expertise will guide our data-driven decisions and product development, ensuring our solutions are at the...
Nationwide New York, NY Full Time
The Hartford
06/30/2026  
Claims Consultant - Accountants and Professional Liability
Claims Consultant FL - CV07GE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              The Hartford Financial Lines Errors & Omissions E&O Claims Group has an open Claim Consultant position handling a caseload of third-party Accountants and Miscellaneous Professional Liability claims, from inception to final disposition. As these claims are often in litigation, experience handling Professional Liability matters is required.  Responsibilities include all aspects of claim file management from assignment to conclusion including: Conducting investigations and analyzing and evaluating the information learned Appropriately and accurately analyzing and determining coverage, liability and damages based upon the facts of each...
The Hartford New York, NY Full Time
The Hartford
06/27/2026  
Employment Practices Liability Claims Analyst
Claims Analyst FL - CV08CE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              As a Hartford Global Specialty - Financial Lines entry level   Claims Analyst in our Employment Practices Liability (“EPL”) unit, you will be responsible for handling an inventory of claims-made, large company, middle market and small commercial EPL claims, many of which are Charges with the Equal Employment Opportunity Commission or similar State agencies.   This role will also provide support to EPL Team Leader and other EPL team members requiring assistance and/or information in the management of claims of higher complexity and/or exposure. Responsibilities include all aspects of claim file management including but not limited to:...
The Hartford New York, NY Full Time
The Hartford
06/18/2026  
Claims Consultant - Miscellaneous and Allied Health Professional Liability
Claims Consultant FL - CV07GE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              The Hartford Financial Lines Errors & Omissions E&O Claims Group has an open Claim Consultant position handling a caseload of third-party Miscellaneous and Allied Health Professional Liability claims, from inception to final disposition. As these claims are often in litigation, experience handling Professional Liability matters is required.  Responsibilities include all aspects of claim file management from assignment to conclusion including: Conducting investigations and analyzing and evaluating the information learned Appropriately and accurately analyzing and determining coverage, liability and damages based upon the facts of...
The Hartford New York, NY Full Time
Starr Insurance
06/10/2026  
Procurement Analyst
Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. Role Summary We are currently seeking to add a qualified individual to our Procurement organization to support the Senior Director of Procurement in various aspects of managing external vendor relationships while meeting the needs of the respective internal business stakeholders. The Procurement Analyst will play a key role in fulfilling the objectives of the Procurement organization by: Performing tasks in support of supplier negotiations, including...
Starr Insurance New York, NY Full Time
Starr Insurance
06/05/2026  
Senior Reinsurance Accounting
Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. Job Description: Senior Reinsurance Accountant (Ceded & Assumed) Position Overview: We are seeking an experienced and motivated Senior Reinsurance Accountant to join our Reinsurance Accounting team. This position is responsible for the full spectrum of reinsurance accounting cycle, with a particular focus on quota share (QS) accounts and a hybrid mix of both ceded and assumed business types. The ideal candidate will bring a deep understanding of...
Starr Insurance New York, NY Full Time
Starr Insurance
06/05/2026  
Sr. Director, Business Solutions Architecture
Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. Job Description: Sr Director, Business Solution Architecture Location:  New York, New York Department:  Starr Technology Group Overview: The  Senior Director, Business Solution Architecture  is a senior-level, business-facing role responsible for architecting end-to-end solutions for new and evolving commercial insurance products. This role provides holistic ownership of functional and workflow solutioning -from the initial concept to operational...
Starr Insurance New York, NY Full Time
Travelers
06/03/2026  
Outside Property Claim Representative
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees...
Travelers New York, NY Full Time
Voya Financial
06/02/2026  
Senior Accountant, Reinsurance
Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...
Voya Financial New York, NY Full Time
Sompo International
05/25/2026  
AVP - Underwriter, Primary Retail Casualty
Job Description Are you looking for your next opportunity?   Sompo has a unique opportunity for an Assistant Vice President – Underwriter in our Primary Retail Casualty Business Unit.   The Primary Retail Casualty team delivers a client-focused approach to risk management by providing comprehensive multi-line solutions. These include general liability, commercial auto, and workers' compensation coverages, offered through various program structures such as guaranteed cost, self-insured retentions (SIRs), deductibles, and captives. The team specializes in serving large accounts across diverse industries in the U.S., Mexico, and Canada, such as manufacturing, real estate, hospitality, financial institutions, professional services, life sciences, technology, retail, and Asian-interest sectors. Collaboration with other business units, including property, umbrella/excess, and environmental, is a key component of the team's strategy and contributes to the organization's...
Sompo International New York, NY Full Time
Voya Financial
05/21/2026  
AVP, Direct Infrastructure
Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...
Voya Financial New York, NY Full Time
AIG
05/21/2026  
Senior Audit Manager – Enterprise Risk Management
AIG’s Internal Audit Group (IAG) provides independent and objective assurance, advice, and insight guided by a philosophy of adding value to improve the operations of AIG. IAG assists AIG in accomplishing its objectives by bringing a systematic and disciplined approach to evaluate and improve the effectiveness of AIG’s control environment including risk management, operational, financial, internal control, and governance processes. The Corporate Functions Audit team is responsible for providing a comprehensive program of audit coverage for the firm’s risk management framework and related controls across the second line of defense. As an ERM Senior Audit Manager, you will be part of IAG’s Corporate Functions Audit Team. As a member of the team, you will have an exciting opportunity to learn about AIG’s products and services and enhance your knowledge and skillsets as you participate in audit projects across Corporate Functions such as Enterprise Risk Management. IAG is...
AIG New York, NY Full Time
AIG
05/15/2026  
Associate Actuary - Risk Management
Associate Actuary - Risk Management At AIG, we are reimagining the way we help customers to manage risk. Join us as an Associate Actuary - Risk Management to take on key responsibilities within a world-class actuarial function. Make your mark in Actuarial Our Actuaries are on the front lines, quantifying risk, pricing insurance and reserving losses for AIG’s major insurance operating companies, globally. We collaborate with Finance, Claims, Operations, Marketing and Risk Management, among other functions. As an AIG actuary, you will be challenged and encouraged to reach your greatest potential to help improve how we predict, manage and mitigate risk. How you will create an impact This position will assist the Actuarial Independent Review team with the following responsibilities: Assist in the independent review of selected AIG policyholder liabilities.  This includes: Review claims and premium data quality for property and casualty insurance lines....
AIG New York, NY Full Time
AIG
05/15/2026  
Actuary - Risk Management
Actuary - Risk Management At AIG, we are reimagining the way we help customers to manage risk. Join us as a Actuary - Risk Management to take on key responsibilities within a world-class actuarial function. Make your mark in Actuarial Our Actuaries are on the front lines, quantifying risk, pricing insurance and reserving losses for AIG’s major insurance operating companies, globally. We collaborate with Finance, Claims, Operations, Marketing and Risk Management, among other functions. As an AIG actuary, you will be challenged and encouraged to reach your greatest potential to help improve how we predict, manage and mitigate risk. How you will create an impact This position will assist the Actuarial Independent Review team with the following responsibilities: Assist in the independent review of selected AIG policyholder liabilities.  This includes: Review claims and premium data quality for property and casualty insurance lines. Build benchmark reserving...
AIG New York, NY Full Time
CRC Group
05/13/2026  
Senior Claim Specialist - Prime Specialty
The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency:  English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: Analyzes and processes claims by gathering information and drawing conclusions. Manages and evaluates General Liability claims affecting primary and excess policies in a fast-paced E&S Claim environment. ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below....
CRC Group New York, NY Full Time
Starr Insurance
05/06/2026  
Director, Quality Engineering
Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. Job Title:  Director, Quality Engineering Location:  New York, NY / Philadelphia, PA / Atlanta, GA Department:  Starr Technology Group Overview: The Director, Quality Engineering plays a critical leadership role responsible for operationalizing and scaling Starr’s Quality Engineering (QE) strategy. This leadership position is tasked with leading the execution of QE methodologies, managing QE teams, and driving the maturity of automated and manual...
Starr Insurance New York, NY Full Time
AIG
05/03/2026  
Underwriting Manager - Ocean Cargo
Join us as an Underwriting Manager, Ocean Cargo to make more of your specialist expertise and experience. Make your mark in Specialty Underwriting The Underwriting Manager will contribute to the growth of the business by underwriting Cargo products under general direction, performing highly technical complex assignments within area of expertise.  Responsible for large accounts, building, maintaining strategic client and broker relationships, and developing new business submissions. Managing a team of Underwriter’s across multiple geographies and taking ownership of the regions P&L performance. How will you create an impact: Providing technical direction to management, less senior underwriters, producers, and claims adjusting colleagues Accepting, declining or modifying new and renewal submissions: identifying exposures and analysis required to underwrite an account, as well as the coverage policies;  determining the exposures to loss assumed and restricted by...
AIG New York, NY Full Time
AIG
05/03/2026  
Senior Executive Underwriter, Excess Casualty
Senior Executive Underwriter, Excess Casualty Join us as a Senior Executive  Underwriter, Excess Casualty to step up to a key team leadership role that will drive business growth. Make your mark in Underwriting AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. How you will create an impact We are seeking a Senior Executive Underwriter to contribute to their industry leading Excess Casualty underwriting team.  AIG’s strong foundation as the market leader in this area has evolved through its long-term commitment to the...
AIG New York, NY Full Time
Starr Insurance
04/21/2026  
Global Head of Technical Claims
Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. The Global Head of Technical Claims will oversee the technical claims function across all multi-line Property & Casualty portfolios, ensuring consistent application of best practices, robust claims governance, and optimal resolution of complex losses worldwide. With 15+ years of proven technical claims expertise, this leader will drive continuous improvement, build consensus, and influence claim outcomes across regional and functional boundaries, without...
Starr Insurance New York, NY Full Time
Huntington
03/16/2026  
Managing Director - Warehouse Lending
Description Summary: The Managing Director - Warehouse Lending for CSG - Corporate Mortgage Finance Group, will be an integral component to the building out of the Corporate Mortgage Finance Group vertical for Huntington Bank and will serve as a point person in determining the customer’s needs, meeting them through the seamless delivery of the bank's products, services and associated resources.  You will manage an assigned team of Relationship Manager/Bankers as direct reports; personally originate, service and maintain an assigned Commercial Loan Portfolio within the Corporate Mortgage Finance Group; work collaboratively with the group’s Banker/RMs, Portfolio Managers and other internal colleagues to support current and prospective client relationship growth. This position reports to the Head of CMFG, or another senior leader determined by the Head of the group.  In this role, you will be performing the...
Huntington New York, NY Full Time

 

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