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New York 21
New York Full Time senior customer service representative

21 senior customer service representative jobs found in New York

MSIG North American
03/31/2026  
Senior Underwriter - Excess Casualty
MSIG USA continues to grow!  Company Overview: MSIG USA is the US-based subsidiary of  MS&AD Insurance Group Holdings, Inc. , one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks. Underwrites profitable Casualty business on a nationwide basis in accordance with Corporate goals. Essential Functions: Selects and underwrites complex property risks within delegated underwriting authority. Reviews applications and requirements to determine acceptability of risk in accordance with Company guidelines and standards. Perform all aspects of the underwriting process and due diligence including review and analysis of financial documents and individual risk factors. Applies appropriate pricing...
MSIG North American New York, NY, USA Full Time
The Hartford
03/24/2026  
Senior Premium Auditor
Sr Premium Auditor - OP08AE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              As an Experienced Senior Premium Auditor, you are responsible for performing primarily virtual reviews of larger premium sized commercial policyholder financial records including payroll reports, tax returns, general ledger and expense ledgers to determine final exposures and premium adjustments on auditable commercial lines policies with minimal assistance from manager/mentor.  Results of the review will lead to validating the appropriate classification for each risk and identifying factors affecting insurability. Has thorough knowledge of specific state rules. Effectively utilize multiple regulatory manuals for developing accurate exposure and...
The Hartford New York, NY, USA Full Time
QBE
03/22/2026  
Senior Claims Specialist Construction Liability
Primary Details Time Type: Full time Worker Type: Employee Senior Claims Specialist Construction Liability Location: USA –New York NY, Atlanta GA, Boston MA and Chicago, ILL Work Arrangement: Hybrid  The salary range for this role is:  $ 112,000--210,000 The Opportunity Manages the complete investigation, evaluation and resolution of assigned portfolio of claims emanating from Construction Auto Liability and General Liability claims, including high‑severity bodily injury, catastrophic loss, and multi‑party construction defect matters . Engages, directs and manages external advisors and vendors including legal service professionals, discovery vendors, data and security experts and consultants across highly complex portfolio of matters . Primary Responsibilities Manage a diverse portfolio exclusively of high severity claims which includes conducting fact, liability and loss investigations and interpreting insurance contracts in an...
QBE New York, NY, USA Full Time
MSIG North American
03/16/2026  
Senior Underwriter - Retail Property
MSIG USA continues to grow!  Company Overview: MSIG USA is the US-based subsidiary of  MS&AD Insurance Group Holdings, Inc. , one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks. Summary/Job Purpose: Underwrites profitable property business on a nationwide basis in accordance with Corporate goals. Essential Functions: Selects and underwrites complex property risks within delegated underwriting authority. Reviews applications and requirements to determine acceptability of risk in accordance with Company guidelines and standards. Perform all aspects of the underwriting process and due diligence including review and analysis of financial documents and individual risk factors....
MSIG North American New York, NY, USA Full Time
MSIG North American
02/05/2026  
Senior Underwriter - Retail Property
MSIG USA continues to grow!  Company Overview: MSIG USA is the US-based subsidiary of  MS&AD Insurance Group Holdings, Inc. , one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks. Summary/Job Purpose: Underwrites profitable property business on a nationwide basis in accordance with Corporate goals. Essential Functions: Selects and underwrites complex property risks within delegated underwriting authority. Reviews applications and requirements to determine acceptability of risk in accordance with Company guidelines and standards. Perform all aspects of the underwriting process and due diligence including review and analysis of financial documents and individual risk factors....
MSIG North American New York, NY, USA Full Time
QBE
01/29/2026  
Senior Claims Representative- Reinsurance
Primary Details Time Type: Full time Worker Type: Employee Senior Claims Representative- Reinsurance Location: USA – New York Work Arrangement: Hybrid 8-12 day per month in-office The salary range for this role is:  $68,000-102,500K The Opportunity The purpose of this role is to deliver high‑quality Re/insurance claim service by accurately assessing coverage, investigating exposures, evaluating and negotiating claims, and resolving assigned matters in accordance with QBE’s Claims Guidelines, policy terms, and applicable regulations. The role may support property and/or casualty claims based on business needs and portfolio composition. In addition, the role includes developing proficiency in and contributing to the claims audit process, including learning audit standards, participating in audit activities, and supporting continuous improvement across the portfolio. The position also contributes to departmental effectiveness by promoting...
QBE New York, NY, USA Full Time
Utica National Insurance Group
01/23/2026  
Property Field Adjuster - Buffalo/Western NY
The Company    At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected. Utica National Insurance Group is an "A" rated $2.0B award-winning, nationally recognized property & casualty insurance carrier. Operating along the Eastern half of the United States, based in our Home Office in Central New York, with Regional Office locations including NYC, Dallas and Charlotte. What you will do This is an important customer-facing position, as you'll be responsible for meeting with our insureds and completing field estimates. The territory for this field adjuster position is primarily in the Buffalo/Western New York area. Personal and commercial lines losses will be reviewed, with estimates then moving to our team of desk adjusters. On occasion, desk estimating will be required as needed. This position includes eligibility for a company vehicle. Key...
Utica National Insurance Group New York, NY, USA Full Time
Jewelers Mutual
12/02/2025  
Sr Client Service Representative
Summary Serve with impact. As a Senior Client Service Representative, you’ll be a trusted partner to clients and producers, delivering exceptional service across a complex book of business. You’ll guide junior staff through mentorship, manage renewals with accuracy and care, and respond to daily client needs with professionalism and expertise. In this role, you’ll handle policy changes, maintain precise documentation, ensure regulatory compliance, and support producer partners in meeting client expectations. With strong communication skills and deep insurance knowledge, you’ll help create a streamlined, client-focused experience that strengthens relationships and elevates service quality. Why Jewelers Mutual: Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values...
Jewelers Mutual New York, NY, USA Full Time
MSIG North American
10/24/2025  
Senior Wholesale Property Underwriter
MSIG USA continues to grow!  Company Overview: MSIG USA is the US-based subsidiary of  MS&AD Insurance Group Holdings, Inc. , one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks. Summary/Job Purpose: Underwrites profitable property business on a nationwide basis in accordance with Corporate goals. Essential Functions: Selects and underwrites complex property risks within delegated underwriting authority. Reviews applications and requirements to determine acceptability of risk in accordance with Company guidelines and standards. Perform all aspects of the underwriting process and due diligence including review and analysis of financial documents and individual risk factors....
MSIG North American New York, NY, USA Full Time
MSIG North American
10/13/2025  
Northeast Wholesale Property Underwriting Manager
MSIG USA continues to grow!  Company Overview: MSIG USA is the US-based subsidiary of  MS&AD Insurance Group Holdings, Inc. , one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks. Summary/Job Purpose: Manages the portfolio and develops strategy with senior management to ensure achievement of profit and revenue goals for our property segment. Recruits, develops and retains qualified underwriting and support staff.  Manages and controls underwriting processes to ensure that standards for quality, compliance underwriting are achieved.  Monitors, recommends, and implements improvements in business process to ensure effective and efficient work flows are maintained and customer service levels are...
MSIG North American New York, NY, USA Full Time
Liberty Mutual
04/03/2026  
Senior Underwriter, Private & Nonprofit Directors & Officers
Description The Senior Underwriter will underwrite Private & Nonprofit Management Liability policies within delegated authority, making analytical, data-driven decisions and pricing risks with limited guidance from leadership. In certain North American markets, will more frequently underwrite complex/unusual accounts or those requiring higher individual line sizes. Accounts assessed will include some complexity across primary and excess towers for private companies and nonprofit entities.   What You’ll Do: Build and manage a profitable portfolio focused on Private and Nonprofit Management Liability, working with retail brokers as a representative for Liberty. Underwrite new and renewal business for coverage lines, including Directors & Officers, Employment Practices Liability (EPL), Fiduciary Liability, and Crime. Conduct comprehensive risk evaluations for private and nonprofit entities by analyzing financials, capitalization, investor...
Liberty Mutual New York, NY, USA Full Time
Independence Pet Group
03/24/2026  
Digital Marketing Manager- Media Buyer
Established in 2021,   Independence Pet Holdings   is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.   We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.  Established in 2021, Independence Pet Holdings (IPH ) is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.  We believe pet insurance is more than a...
Independence Pet Group New York, NY, USA Full Time
Pet Partners Pet Insurance
03/24/2026  
Digital Marketing Manager- Media Buyer
Established in 2021,   Independence Pet Holdings   is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.   We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.  Established in 2021, Independence Pet Holdings (IPH ) is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.  We believe pet insurance is more than a...
Pet Partners Pet Insurance New York, NY, USA Full Time
Allstate
03/22/2026  
Senior Trial Attorney (Remote, New York)
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Join the legal frontline and champion the defense for both the insured and the Company! As a Senior Trial Attorney, you'll handle bodily injury, property damage lawsuits, and more, with mediations, arbitrations, and occasional trials. Beyond the courtroom, you'll provide vital counsel to business clients and coordinate between legal teams. Stay ahead of the game by monitoring new laws and regulations, ensuring our strategies remain sharp. Embrace the excitement of constant challenges and victories in this dynamic role! Key...
Allstate New York, NY, USA Full Time
Travelers
02/25/2026  
Senior Trial Attorney
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim, Legal Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program,...
Travelers New York, NY, USA Full Time
Guardian
02/08/2026  
Wealth Management Third Party Platform Technology Owner
As the Wealth Management Third Party Platform Technology Owner, you will be responsible for driving the implementation of ongoing improvements for the third-party technology platforms that enable our wealth management business. This role ensures seamless day-to-day platform operations while driving innovation and improvement through strong vendor partnerships and close collaboration with the Park Avenue strategy team. You will play a pivotal role in integrating field feedback, aligning technology initiatives with business goals, and effectively communicating changes across the organization as well as managing a direct report. You are A strategic thinker and proactive leader who excels at managing complex technology ecosystems. Passionate about building relationships, integrating feedback, and driving innovation through collaboration with vendors and internal stakeholders. You Able to thrive in fast-paced environments and can balance competing...
Guardian New York, NY, USA Full Time
Utica National Insurance Group
01/29/2026  
Senior Field Sales Representative - Western NY
The Company    At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected. Utica National Insurance Group is an "A" rated $2.0B award-winning, nationally recognized property & casualty insurance carrier. Operating along the Eastern half of the United States, based in our Home Office in Central New York, with Regional Office locations including NYC, Dallas and Charlotte. What you will do As a Senior Field Sales Representative you will have the chance to build and execute strategies to build our your agency and sales plan including recruiting and inspiring new agents as well as creating depth in the existing agency relationships. Our regional sales representatives support our Middle Market, Small Commercial and Specialist lines (Auto Dealers, Educational Institutions) among all lines of commercial business to include Worker's Compensation, General Liability,...
Utica National Insurance Group New York, NY, USA Full Time
Flagstar Bank
01/14/2026  
Treasury Management - Sales & Payments Officer Sr
Position Title Treasury Management - Sales & Payments Officer Sr Location New York, NY 10018 Job Summary A Senior Treasury Management Sales & Payments Advisor, focuses on the most complex new business generation for prospects and existing clients in conjunction with a banking relationship team. Acts as primary TM Advisor on opportunities, to help clients with ways to optimize their working capital management through utilization of the banks’ TM solutions. This will include localized market knowledge and specialty segments supported within the Commercial and Private bank. Collaboration with the team which includes; Relationship management, Client Service, Product Leadership and Implementation is critical to success. Pay Range: $167,913 - $181,750 - $202,000 Pay Range: Local Minimum Wage - $0.00 - $0.00 Job Responsibilities:   New business development activities including calling efforts, joint sales   opportunities   and revenue generation....
Flagstar Bank New York, NY, USA Full Time
Amynta Group
07/01/2025  
M&A & Corporate Counsel
We’re thrilled that you are interested in joining us here at the Amynta Group! The M&A & Corporate Counsel will play a key role in strategic and transactional initiatives as well as many other corporate and commercial matters across Amynta. Reporting directly to the General Counsel, this role presents an exciting opportunity to join a high growth, M&A-oriented PE portfolio company and work in a highly entrepreneurial environment. The M&A Counsel will partner with Amynta’s internal M&A team to advance the company’s ambitious strategic growth initiatives, while also working closely with senior leadership and business unit leaders to support the company’s commercial objectives. The position requires a motivated, collaborative team member with a strong ability to partner with different constituencies and a commitment to ensure excellence and consistency in legal counsel across Amynta. Provide strong transactional legal advice to the M&A team and senior...
Amynta Group New York, NY, USA Full Time
Voya Financial
05/19/2025  
Sr Customer Services Rep- Retirement
Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...
Voya Financial New York, NY, USA Full Time

 

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