334 service leader jobs found in New York

The Head of Innovation in the Financial Protection & Retirement Solutions (FPRS) division is a leadership role responsible for defining and executing a forward-looking innovation strategy that reimagines how we serve advisors, clients, and Guardian colleagues. This leader will be responsible for championing innovation across the business by developing a set of tools and approaches leveraging emerging technologies and research methodologies that breed experience-led design to create new product concepts and customer experiences. This role operates at the intersection of strategy, technology, operations, and customer experience, partnering closely with Product, Service and Operations, Distribution, and Data and Technology leaders. Collaboration is a must as innovation has shared accountability across the business. The Head of Innovation will report into the Head of Innovation and Experience Strategy, part of the Business Operations and Experience organization in FPRS. You...

Job Description TITLE:                                    General Liability Examiner DEPARTMENT:                  Synergy Adjusting REPORTS TO:                      Liability Claims Team Leader  STATUS:                               Regular, full-time; exempt           This is a fully remote position. SUMMARY OF JOB PURPOSE   The Liability Examiner provides claims examining services critical to Synergy casualty accounts, potentially including those related to niche market clients. The incumbent brings a sound knowledge of insurance coverage related to various business lines. Working closely with a broad scope of stakeholders, the incumbent must be able to handle casualty claims with minimal instruction or supervision. This individual also helps assure that obligations to policyholders are met and that the insurer’s reputation and efficacy are safeguarded. PRIMARY JOB RESPONSIBILITIES Determines coverage and identifies coverage issues related to various claims,...

Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. Regional Service Director – North America   Location:   North America   ( Manhattan , New York)   Reporting Line:   Head of Global Operations, Infrastructure & Support   (UK Based)   Role Overview   The North America Service Director is...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Are you someone who enjoys being on the move, solving problems, and making a real impact for customers? As a Field Auto Appraiser, you'll be at the forefront of our claims process—meeting customers where they are, whether it's at their home, a repair shop, or a tow yard. You'll take the lead in writing estimates and guiding customers through the repair or total loss process , using a mix of in-person visits, virtual inspections, and written communication. No two days are the same—whether you're evaluating damage on-site or...

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. The Role The Human Resources Coordinator supports the HR team and approximately 2,000 domestic employees across US, Canada, and Puerto Rico, delivering seamless administrative and operational support across onboarding, employee data management, HR programs, and employee engagement. This role partners with IT, Facilities, and business leaders to facilitate new employee integration, and assist in key initiatives such as training, wellness events, and compliance....

The Enterprise Data Solutions & Operations (EDSO) team within the Digital & Technology (D-T) function is looking to staff a Head of Data Solutions (the ‘Role’) for our FPRS/CSWM line of business. This role will work closely with core FPRS/CSWM business value streams (e.g., distribution mgmt., shop, purchasing, service, claims, etc.) to define, shape, prioritize and lead the delivery and evolution of key data and information product (‘Products’) solutions supporting business objectives. More specifically, this role will drive the capture and planning for new demand of features and/or enhancements to Guardian’s data Products as articulated by key business leaders from one or more key value stream and/or the respective FPRS/CSWM FP&A functional BI leader. These data Products include everything from consumer-facing analytics (reports/dashboards), to inter/intra-application data services (APIs/extracts/shares), to data services supporting AI/GenAI automation, to the...

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. The Property Transformation Lead will drive large-scale transformation programs and initiatives for the property insurance division, working closely with the Property COO and senior executives. This strategic leader will own the end-to-end transformation roadmap—integrating people, process, and technology priorities—to achieve operational excellence, enhanced customer experience, and sustainable growth. The ideal candidate brings extensive transformation, change...

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. Position Summary: The Property Process Architect Lead will be responsible for designing, mapping, and optimizing business processes for the property insurance line of business. Reporting to the Property COO, this highly visible role will collaborate with senior leadership and cross-functional teams to ensure all core processes—spanning underwriting, policy administration, claims, and customer service—are efficient, scalable, and aligned with company objectives....

Guardian Life Insurance Company: Principal Forward Deployed Engineer Location: New York/New Jersey Area (Hybrid) Company Overview: Guardian Life is a Fortune 250 mutual insurance company committed to protecting our customers’ financial well-being and enriching their lives. Every day, we serve over 27 million people, guided by our values of People Count, We Do the Right Thing, and We Hold Ourselves to Very High Standards. At Guardian, we foster an innovative, collaborative technology culture with a mission to shape the future of insurance and wealth management through data and AI. If you thrive on solving complex problems, building real-world solutions, and driving transformative impact, we’d love for you to join our team. Position Overview: We are seeking a Principal AI Forward Deployed Engineer (FDE) – an individual contributor at the Principal level – to bridge advanced AI capabilities with Guardian’s business needs and deliver cutting-edge AI solutions across the...

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Fully remote Life Underwriting role. Internal Note: Compensation Grade E4 Job Description Summary Our underwriters work hard to provide the exceptional customer experience for which Nationwide is known. Actively engaging with our firms and financial professionals to get to know their clients and their needs builds our understanding of the market, what is needed to win business and put our best offer out first. If you thrive working autonomously, making decisions on a variety of impactful...

About CareScout Join us on a mission to simplify and dignify the aging experience. We are the children, siblings, neighbors, and friends of those navigating the fragmented and confusing system of long-term care. Our team is ferociously curious and relentless in our pursuit of a better system – and we are deeply committed to a sense of belonging for all, in all phases of life. We’re creating a new experience for care seekers and their families, bringing together long-term care options, non-healthcare resources, education, and human support into one place. We work hard, we have fun, we care about each other, and we share the mission. If this sounds like a place where you could thrive, join us! CareScout is a wholly owned subsidiary of Genworth Financial, Inc, a Fortune 500 provider of products, services and solutions that help families address the financial challenges of aging. POSITION TITLE Partnerships Leader POSITION LOCATION New York, NY | Richmond, VA YOUR ROLE We...

Team Leader Claims - CH08AE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              The GL Team Leader is responsible for managing a tenured staff resolving GL coverage, risk transfer, liability and damages in compliance with corporate claim settlement policies and procedures. Responsibilities: Leading 7– 8 General Liability Litigation Claim Handlers with corresponding claim inventories Effectively training, coaching and developing staff to enable optimal job performance and the achievement of individual and professional goals Managing and directing claim investigation, liability determinations, disposition and settlement, in compliance with corporate claim settlement policies and procedures Managing and...

Claims Analyst FL - CV08CE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              As a Hartford Global Specialty - Financial Lines entry level   Claims Analyst in our Employment Practices Liability (“EPL”) unit, you will be responsible for handling an inventory of claims-made, large company, middle market and small commercial EPL claims, many of which are Charges with the Equal Employment Opportunity Commission or similar State agencies.   This role will also provide support to EPL Team Leader and other EPL team members requiring assistance and/or information in the management of claims of higher complexity and/or exposure. Responsibilities include all aspects of claim file management including but not limited to:...

Head of Park Avenue Wealth Management Technology This senior leader will define and execute the end-to-end technology strategy for Park Avenue, Guardian’s wealth management broker-dealer, and Guardian Wealth Partners, a new in-house advisory channel. The role will shape a modern, scalable wealth technology ecosystem that supports planning-led engagement, advisor productivity, digital onboarding, client servicing, and integrated reporting across the wealth management ecosystem. This is a transformational leadership role responsible for building the platform, operating model, and technology capabilities needed to deliver a digital-first advisor and client experience while supporting the growth of Park Avenue and Guardian Wealth Partners You Will  Define and execute the technology vision, strategy, and roadmap for Park Avenue and Guardian Wealth Partners across planning, advisory, onboarding, servicing, advisor workflow, and reporting capabilities. Own the...

Join us as a Senior Underwriter to make a greater impact through your technical expertise and people skills. This could be the ideal chance to step up into your first Senior level role. Make your mark in Underwriting AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. How you will create an impact This role is your opportunity to drive profitable growth in Professional Liability/Cyber, Financial Lines by working on creative solutions for complex risks. You will be responsible for underwriting a range of new and renewal...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Demonstrates deep subject matter expertise in environmental liability, with a strong focus on legacy policies, traditional environmental claims, and mass toxic tort exposures. Possesses a comprehensive understanding of historical policy language, long-tail liability trends, and complex allocation methodologies. Skilled in evaluating and managing high-severity, multi-party environmental losses, including contamination, pollution, and latent injury claims. Proven...

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow. At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. Great American’s Fidelity/ Crime Division is a market-leading specialty insurance business with deep expertise in protecting organizations against financial loss arising from employee dishonesty, forgery, and other crime-related exposures. With deep underwriting and claims...

At AIG, we are reimagining the way we help customers to manage risk. Join us as an Assistant Vice President, Excess Claims to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Excess Casualty Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. How you will create an impact Are you interested in handling some of the largest and most complex Casualty claims in the industry? Your deep technical claims expertise will be put to the test in the investigation, evaluation and disposition of new and existing 3rd party property...

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. Essential Job Functions: Assist in the creation and design of customized fronted captive and indemnity programs for client’s unique global property & casualty insurance needs. Build strong and long-term relationships with clients, producers and outside venders Collaborate with internal stakeholders to ensure effectiveness and timeliness of program creation and launches. Internal stakeholders include credit, legal, underwriting, claims, actuarial,...

At AIG, we are reimagining the way we help customers to manage risk. Join us as an Underwriter I, Specialty Energy Middle Market to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Underwriting, Specialty Energy Middle Market AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. How you will create an impac t AIG is seeking a motivated Underwriter to contribute to our industry leading SEMM Retail Casualty team. AIG’s strong brand in...