447 call center jobs found in New York

Position Title First Line Risk and Controls Advisory Lead Location New York, NY 10018 Job Summary The First Line Risk and Control Advisory (FLRCA) Lead will assist ensuring the team achieves and maintains a consistent and efficient approach to the review of all required materials. The Team Lead will help with the review of all or a sampling of BU data. For example, new and renewal accounts/loans post opening/boarding and funding, for approval, completeness and accuracy including but not limited to regulatory requirements (for example, CRE, C&I, Syndication and Small Business). In addition, the Team Lead will perform a wide variety of tasks related to quality control servicing according to established policies, procedures and regulatory guidelines thus ensuring overall quality and integrity of the Bank’s Lending or Deposit portfolio. The FLRCA Team Lead will contribute to the analysis of findings from the FLRCA Analysts and Specialists review to assist the team in...

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program. About the Role As a Representative, you will support and service 457 Retirement accounts , assisting with inquiries, rollovers, distributions, loan processing, and educating participants on products, services, and online tools. Work Location This role offers remote potential. Within 35 miles of our offices? Hybrid schedule with 2 days/week onsite is...

MSIG USA continues to grow!  Company Overview: MSIG USA is the US-based subsidiary of  MS&AD Insurance Group Holdings, Inc. , one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks. The Trade Credit & Political Risk Claims Manager plays a critical role in safeguarding the company’s financial stability and reputation by overseeing the end‑to‑end claims process for trade credit and political risk lines of business. This leader ensures fair, timely, and strategic claims resolutions while maintaining strong relationships with insureds, brokers, reinsurers, and internal stakeholders. Key Responsibilities Claims Management Lead the investigation, evaluation, and resolution of complex...

The Account Manager's main responsibility is to manage daily client service needs for a designated book of business, which may be overseen by a Producer or Account Executive responsible for service, placement, and business development. This role involves extensive use of system tools and frequent client communication via email or phone. The Account Manager must strictly adhere to corporate procedures, including maintaining data integrity within the system of record. As a key part of the client team, the Account Manager also provides guidance to any third-party vendors managing aspects of the account. Your Impact At the direction of the Producer or Account Executive (Prod/AE), participate in renewal strategy including discussion of the markets to approach, claims reviews and exposure gathering. Manages a renewal book of business, including creation of submissions, supporting the placement process, including Proposals and Binding. Provide support in drafting exposure gathering...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Work Environment: The location of this position is flexible and open to virtual and/or remote based applicants.   Required Experience: Demonstrated experience handling toxic tort with emphasis on asbestos and/or silica bodily injury claims , including evaluation, negotiation, and resolution. Proven ability to manage toxic tort bodily injury litigated files , including collaboration with defense counsel, strategy development, and oversight of...

Company: Marsh Description: Marsh is seeking a tax lawyer in their Transactional Risk business group to join a high-profile practice within the company. This role is based in NYC and is a hybrid role that has a requirement of working at least three days a week in the office.   What can you expect: Serve as an advisor in Marsh's Transactional Risk brokerage team. Be a key part of Marsh's multi-disciplinary advisory team Provide in-depth exposure to variety of transactions (M&A, renewable energy, financing and more). What's in it for you? A company with a strong brand and strong results to match. Culture of internal mobility, collaboration and valued partnership with HR from the business. Employee Resource Groups which provide access to leaders, relevant volunteer and mentoring opportunities and interactions with counterparts in industry groups and client organizations. Competitive pay (salary and bonus potential), Full benefits package –...

Company: Marsh Corporate Description: We are seeking a Senior IT Director – Global Value Streams (Marsh Risk Tech) to join our Marsh Risk Technology team. This role will be based in New York, London, or Dublin. This is a hybrid role that has a requirement of working at least three days a week in the office. This is an exciting opportunity to join the Marsh Risk Tech Leadership Team, reporting directly to the Marsh Risk CIO. You will be accountable for the technology strategy and delivery of a global value stream technology portfolio that advances Marsh Risk capabilities across the end-to-end brokerage value streams—Client, Placement, Policy Servicing, Fiduciary, and Claims. Your work will fundamentally improve how we serve clients and colleagues through modern, secure, AI-enabled, scalable technology. We will count on you to: Define and operationalize the global value stream technology strategy, aligning short- and long-term goals with business outcomes. Own...

Company: Guy Carpenter Description: We are seeking a talented individual to join our Client Support Services team at Guy Carpenter. This role will be based in New York . This is a hybrid role that has a requirement of working at least three days a week in the office. Guy Carpenter Client Support Services (CSS) is comprised of global service teams who are assigned to specific client accounts to handle contracts, claims, and accounting. We will count on you to: Advise individuals to assess and submit client and/or reinsurer presentation materials and communications to resolve difficult questions and secure reinsurer agreements and payments of claims and account balances. Authorize Key Performance Indicators (KPIs) and other system tools to manage sometimes complex transactional processes and ensure assigned tasks are managed effectively and in a timely manner, ensuring Client measurement Service Level Agreements (SLAs) are adhered to in order to provide services...

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance.  We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture.  As a member of AXIS, you join a team that is among the best in the industry. At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.  All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil...

Responsibilities Develop and grow relationships with broker producers, drive viable new and renewal business submissions, including in-person visits, telemarketing and distribution of marketing materials Travel of 10% may be required Evaluate, classify, and rate each risk to determine acceptability, coverage, deductibles and pricing Develop and submit underwriting referrals, where required, to underwriting facilities and senior RB Jones management Review and issue policy wordings and endorsements within stipulated timeframes Review loss control reports and take remediation action where necessary Monitor and achieve key metrics, such as, new business hit ratio, renewal retention ratio, premium growth, and target loss ratios Build internal team relationships by inclusive underwriting discussions Qualifications Bachelor’s degree or equivalent combination of education and experience 2+...

Paid Media Manager, B2B Demand Gen Job Description As the Paid Media Manager, B2B Demand Gen you will lead and execute complex B2B paid media campaigns to ensure marketing strategies deliver results based on business objectives. Your responsibilities will include leading end-to-end ABM digital campaign execution, advertising operations and reporting. You will be manage all aspects of multi-channel media campaigns, including strategy, ideation, planning, targeting, setup & implementation, measurement, and optimization. The ideal candidate has hands-on depth and breadth of experience using various digital marketing and advertising platforms, including Google Campaign Manager, Meta Ad Manager and LinkedIn Campaign Manager.  You will be recognized within the organization as a paid media thought leader and present insights and recommendations to campaign stakeholders and marketing leaders in monthly presentations. Responsibilities (You Will) Lead the strategy,...

Account Lead The Account Lead serves as the primary agency partner to Marketing for integrated, cross-channel campaigns supporting Guardian’s Financial Protection Services and Wealth Management (FPRS/CSWM). This role sits within Guardian’s in-house agency and blends strategic account leadership with strong program oversight, bringing an agency-caliber planning lens to campaign development while maintaining a holistic view across initiatives. Acting as a trusted partner to marketing stakeholders, the Account Lead helps frame business needs, shape campaign approaches, and ensure work is aligned to objectives, audiences, and performance goals. The role focuses on clarity, prioritization, and strategic judgment, partnering closely with Creative Project Management to ensure campaigns are thoughtfully planned and positioned for effective execution across channels. Key Responsibilities Strategic Account Leadership Serve as the primary agency partner for FPRS/CSWM...

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. - Schedule and amending all-inclusive travel: Flights, car, hotel, & Car rental - Monthly expense report creation & submission - For RIMS/FL RIMS/AON Symposium/PCI/CIAB – Register for conferences, ensure hotel rooms confirmed, schedule travel arrangements, set up individual meetings as needed; send invites, confirm meeting space, update calendars, update marketing calendars. Create and distribute Account Summaries - Arrange in-house broker meetings...

Who we are AIG, Inc. is a leading provider of insurance products and services for commercial and personal insurance customers.  It includes one of the world’s most far-reaching property casualty networks.  AIG, Inc. (“AIG”) offers a broad range of products to customers through a diversified, multichannel distribution network.  Customers value AIG’s strong capital position, extensive risk management and claims experience and its ability to be a market leader in critical lines of the insurance business. Corporate Finance - Investment Accounting The Investment Accounting group at AIG is responsible for the accounting and reporting for AIG's Invested Assets of over $95 billion a comprised primarily of fixed maturity securities and includes private equity, hedge funds, commercial/residential loans and equity securities.  In addition, AIG’s derivative portfolio consists primarily of foreign exchange derivatives but also includes interest rate and other derivative instruments....

About the Role   AIG is looking for a resourceful, strategic communicator to join our global Internal Communications team as Director, Leadership Communications. This professional will play an integral role in executing and supporting communications strategies for programs and activities in support of our Human Resources and Legal and Compliance functions. The ideal candidate is someone who will come to work every day with energy, ideas, and the commitment to drive results.   This position will collaborate closely with other communications professionals across the organization and stakeholder leadership teams and will directly manage two team members. This role reports to the Head of Internal Communications and is based at AIG’s headquarters in New York City. It is office based 4 days per week, with 1 day remote.   Responsibilities:   With a demonstrated track record of successfully developing and implementing communications strategies and plans within a complex,...

LOCATION: NYC Office, Hybrid  Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.  Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your...

MSIG USA continues to grow!  Company Overview: MSIG USA is the US-based subsidiary of  MS&AD Insurance Group Holdings, Inc. , one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks. Summary: Produce, underwrite and service profitable Inland Marine business in accordance with all department guidelines.  Assumes a leadership role in the organization to positively influence staff and promote a positive image of MSIG in the marketplace. Develop agency relationships and build a profitable book of business. Essential Functions: Produces, selects and underwrites Inland Marine risks within delegated underwriting authority, including construction, transportation or other classes of Inland Marine...

This is a hybrid role that will require onsite presence approximately 2-3 days per week at any of the following Risk Strategies office locations: New York, NY; Uniondale, NY; Berkeley Heights, NJ; Philadelphia, PA; or Bala Cynwyd, PA. The candidate will join a Team who oversees properties under management by New York’s leading property management firms including a legacy and key client to Risk Strategies/Brown & Brown. Your Impact Maintain strong business relationships with our underwriters/carriers. Successfully market new and renewal coverages. Ability to analyze quotations and determine important differences Preparation of detailed summary/proposal for presentation to the Property Manager and Boards. Attend and participate in Board meetings. Review loss experience and prepare a summary. Meet or exceed all service protocol for our value-added approach to clients. Participate in special projects as required for certain renewals. Maintain full and complete...

The Assistant Account Manager will assist the Private Client practice in supporting day-to-day client management transactions. In addition, this role will provide primary support on ad hoc projects and serve as the liaison between external and internal resources to ensure superior service is provided to clients. Your Impact Building and maintaining constructive and effective relationships with internal and external clients by assisting the Private Client Account Executives and Producers and responding to client/carrier communications as assigned Leveraging Personal Lines insurance knowledge and expertise to actively assist in servicing existing accounts Fostering an environment of personal accountability by managing appropriate system records of service, marketing, and policy communications Nurturing professional relationships with carriers with consistent carrier contact Participating in the retention of renewal business by supporting the Private Client Account Executives...

The Family Office Advisor will serve as a dedicated resource for high-net-worth clients, providing comprehensive and personalized insurance and risk management solutions. This role involves understanding complex family dynamics and financial structures to deliver tailored strategies that protect wealth and assets across generations. Your Impact Develop and maintain strong relationships with high-net-worth individuals and families, acting as their primary point of contact for all insurance-related needs. Conduct thorough needs assessments to identify potential risks and exposures, including property & casualty, life, health, cyber, and specialty coverages. Design and implement customized insurance portfolios that align with clients' unique financial goals, risk tolerance, and estate planning objectives. Collaborate closely with internal RSC Insurance Brokerage teams, as well as external advisors (e.g., wealth managers, attorneys, tax advisors) to ensure integrated and...