35 client service representative jobs found in New York, NY

Summary Serve with impact. As a Senior Client Service Representative, you’ll be a trusted partner to clients and producers, delivering exceptional service across a complex book of business. You’ll guide junior staff through mentorship, manage renewals with accuracy and care, and respond to daily client needs with professionalism and expertise. In this role, you’ll handle policy changes, maintain precise documentation, ensure regulatory compliance, and support producer partners in meeting client expectations. With strong communication skills and deep insurance knowledge, you’ll help create a streamlined, client-focused experience that strengthens relationships and elevates service quality. Why Jewelers Mutual: Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Work Environment: The location of this position is flexible and open to virtual and/or remote based applicants.     Required Experience: Demonstrated experience handling toxic tort and/or pollution bodily injury and property damage claims , including evaluation, negotiation, and resolution. Proven ability to manage toxic tort and/or pollution bodily injury and property damage litigated files , including collaboration with defense...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Work Environment: The location of this position is flexible and open to virtual and/or remote based applicants.   Required Experience: Demonstrated experience handling toxic tort with emphasis on asbestos and/or silica bodily injury claims , including evaluation, negotiation, and resolution. Proven ability to manage toxic tort bodily injury litigated files , including collaboration with defense counsel, strategy development, and oversight of...

The Customer Care Representative answers questions and resolves problems initiated by insureds and carriers via telephone, mail, and e-mail.  Most questions concern coverage, claims, cost, or billing and may require research or referral to resolve. Significantly contributes to business retention efforts.  This role has an anticipated start date of March 2026. Your Impact:  Answers all incoming telephone calls promptly/professionally and documents calls in accordance with department protocols.   Identifies and responds to questions or problems presented by insured in a manner that meets or exceeds client service level standards.    Provides accurate information to insured in accordance with company policy or research information, when necessary (i.e., use computerized system to verify coverage, payment received, etc.)  Immediately reports escalated problems, service errors or anomalies to supervisor to effect prompt resolution.    Obtains comparative quotes on...

MSIG USA continues to grow!  Company Overview: MSIG USA is the US-based subsidiary of  MS&AD Insurance Group Holdings, Inc. , one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks. Summary/Job Purpose: Underwrites profitable property business on a nationwide basis in accordance with Corporate goals. Essential Functions: Selects and underwrites complex property risks within delegated underwriting authority. Reviews applications and requirements to determine acceptability of risk in accordance with Company guidelines and standards. Perform all aspects of the underwriting process and due diligence including review and analysis of financial documents and individual risk factors....

Position Summary The Inside Broker is responsible for assisting the Broker in developing, managing, and sustaining profitable business by providing high level technical expertise. The role is responsible for managing a broker’s book of business in-house using deep knowledge of initial risk assessments to secure the best coverage and place it smoothly in the right market. They provide customer service, resolve client inquiries through efficient communication, and process routine and complex transactions accurately. What will your job entail? Responsibilities:  Collaborates with brokers to craft seamless service and strategic market placement for commercial accounts, ensuring client satisfaction and loyalty. Demonstrates knowledge of commercial insurance coverages, evaluates submissions from retail insurance brokers, and identifies exposures and coverage required. Analyzes risk exposures and coverage needs from broker submissions, exercising independent judgment and...

Join Our Team as a Business Development Representative – Come grow with us at WTW! (Business Development Manager - National Accounts) We are seeking a highly motivated and results-driven Business Development Representative to join our sales and business development team at WTW. The Business Development Representative will be responsible for driving top-of-funnel activities and acquiring new clients for our market leading compensation surveys for accounts in the US and Canadian markets. The Role What You'll Do: This is a unique opportunity to join an accelerating sales team and help shape the future of our commercial organization. Your relentless hunger for commercial success is the fuel that will help drive our ambitious growth targets in North America. This is a hunter sales position that demands experience in product sales and service, along with self-motivation and a seasoned sales proficiency. A thorough understanding of how survey data impacts compensation planning,...

Primary Details Time Type: Full time Worker Type: Employee Senior Claims Representative- Reinsurance Location: USA – New York Work Arrangement: Hybrid 8-12 day per month in-office The salary range for this role is:  $68,000-102,500K The Opportunity The purpose of this role is to deliver high‑quality Re/insurance claim service by accurately assessing coverage, investigating exposures, evaluating and negotiating claims, and resolving assigned matters in accordance with QBE’s Claims Guidelines, policy terms, and applicable regulations. The role may support property and/or casualty claims based on business needs and portfolio composition. In addition, the role includes developing proficiency in and contributing to the claims audit process, including learning audit standards, participating in audit activities, and supporting continuous improvement across the portfolio. The position also contributes to departmental effectiveness by promoting...

MSIG USA continues to grow!  Company Overview: MSIG USA is the US-based subsidiary of  MS&AD Insurance Group Holdings, Inc. , one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks. Summary/Job Purpose: Responsible for supporting the underwriting process for property coverages. Under minimal supervision provide technical underwriting and administrative support for assigned new and renewal accounts. Including but not limited to collecting data, account setup, rating, producing quotes and binders, issuing policies and endorsements. Proactively assist in ensuring the underwriting process is handled efficiently and accurately. Provide Underwriters with required reports and analysis....

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency:  English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: Underwrites new and renewal business, approves policy changes, maintain workload, and controls written business up to and including the time of binding according to Company guidelines and established CRC procedures. Provides leadership to a production/underwriting team. Provides high quality professional service to Agents and Carrier Partners. 100% Remote or Hybrid if in New York (Open to discussion)...

We’re thrilled that you are interested in joining us here at the Amynta Group! The Receptionist/Executive Assistant provides general support to several Sr. leaders and performs a variety of administrative day-to-day tasks in support of the business. Additionally, this position will be responsible for assisting with the planning and execution of events, entering program rewards, processing business unit invoices, and acting as back up for mail processing. This is a full time, on-site position. Essential Duties and Responsibilities : Answering phone calls, and greeting clients as they enter. Act as back up to the office manager, including front desk assistance and processing mail and overnight shipments as needed. Provides day-to-day administrative support to executive leaders, including PowerPoint presentations and other correspondence as needed. Provides calendar management, travel planning and meeting coordination. Processes and maintains T&E...

Job Description About Auris   Auris is   the payroll and HR partner built for small and medium-sized   b usiness   who   c an’t   afford to get it wrong. Trusted by over 50,000   b usiness   nationwide, Auris pairs easy-to-use t echnology with   real human services to give leaders the confidence that every detail is done right - so they can focus on growing their team and their business.   Acquir ed   by Ac risure in 2025, Auris formerly Heartland Payroll is accelerating its vision to deliver seamless human-centered technology to help small businesses thrive.     Job Summary   Responsible for prospecting and running Auris Payroll presentations both in person and over the phone to small and mid-sized merchants and businesses to   ultimately close   deals within a fast sales cycle. As a Field Sales Representative   you   will report to a Payroll Division Manager and receive coaching from a Territory...

MSIG USA continues to grow!  Company Overview: MSIG USA is the US-based subsidiary of  MS&AD Insurance Group Holdings, Inc. , one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks. Summary/Job Purpose: Underwrites profitable property business on a nationwide basis in accordance with Corporate goals. Essential Functions: Selects and underwrites complex property risks within delegated underwriting authority. Reviews applications and requirements to determine acceptability of risk in accordance with Company guidelines and standards. Perform all aspects of the underwriting process and due diligence including review and analysis of financial documents and individual risk factors....

MSIG USA continues to grow!  Company Overview: MSIG USA is the US-based subsidiary of  MS&AD Insurance Group Holdings, Inc. , one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks. Summary/Job Purpose: Underwrites profitable property business on a nationwide basis in accordance with Corporate goals. Essential Functions: Selects and underwrites complex property risks within delegated underwriting authority. Reviews applications and requirements to determine acceptability of risk in accordance with Company guidelines and standards. Perform all aspects of the underwriting process and due diligence including review and analysis of financial documents and individual risk factors....

We’re thrilled that you are interested in joining us here at the Amynta Group! We are seeking an experienced and strategic insurance leader to serve as the Global Head of Contingency, overseeing the underwriting and performance of our Contingency insurance portfolio. This high-impact role is responsible for managing a team of underwriters, driving profitable growth, and strengthening relationships with brokers and insurers. The ideal candidate will bring deep expertise in Event Cancellation, Prize Indemnity, and Weather insurance, a strong commercial mindset, and a proven track record of leadership in a dynamic and evolving environment. Strategic & Financial Leadership Set and execute the strategic vision for the Contingency portfolio, aligning with broader organizational objectives. Identify emerging market trends and evolving customer needs to guide product development and market positioning. Support portfolio profitability through strong P&L oversight and...

We’re thrilled that you are interested in joining us here at the Amynta Group! This role is responsible for corporate and administrative functions including entity formation, corporate governance, preparation of filings for government agencies, documentation for annual meetings and contract review. Provide oversight and guidance on corporate governance matters, KYC inquiries, vendor management and integration. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Assists attorneys with the reviewing, drafting, and negotiating producer agreements, brokerage agreements, program agreements, and claims handling agreements. Assists attorneys with reviewing nondisclosure / confidentiality agreements. Assists attorneys with reviewing vendor agreements, including IT agreements, agreements with various benefit providers, and other service contracts related to the MGA businesses. Conducts legal research on a variety of corporate matters, including insurance licensing regulations and...

We’re thrilled that you are interested in joining us here at the Amynta Group! Vice President (VP)-Underwriting is responsible for producing, underwriting, managing and retaining profitable business for the company. The primary objective of the VP-Underwriting is to underwrite, maintain and grow the Brit portfolio in accordance with the business plan, strategy, authority levels, company policy and regulatory environment for a specific product and/or line of business. VP-Underwriting reports directly to the Senior Vice President (SVP) with shared responsibility for the underwriting performance for the respective product line at Ambridge. Working in conjunction with the SVP, VP-Underwriting is expected to plan and implement activities within their team to ensure BGSU meets is underwriting business objectives Underwriting Provide advanced technical expertise with service of new and existing clients through cross-selling opportunities, account development, execution of...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim, Legal Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program,...

MarshBerry is growing! We are seeking an Associate to join our team. We have a people first, fast paced, collaborative culture with plenty of opportunity for growth. MarshBerry has been successful in achieving growth objectives because the trust our clients place in our talented team of professionals, and all MarshBerry colleagues play a critical role in directly or indirectly cultivating those trusted relationships. MarshBerry provides an environment where employees can learn, improve and realize their career goals. We offer competitive benefits, hybrid work schedules, new challenges, and learning experiences. Job Details Position Summary: MarshBerry is currently seeking an Associate based in New York City office . The Associate will fulfill merger and acquisition advisory, business valuation, due diligence, and financial consulting projects. The Associate will also be responsible for developing relationships with existing clients and new prospects, identifying...

Join WTW’s Reward Data Intelligence business as a Survey Participation Specialist, where you’ll play a pivotal role in supporting and expanding our client relationships across North America. In this client-facing position, you’ll focus on maximizing survey participation and ensuring seamless experience for clients engaging with our market-leading compensation and data solutions. You’ll guide clients through every stage of the survey process—from initial outreach to completion—delivering support across phone, email, and digital platforms. You’ll proactively drive high participation rates through targeted outreach, personalized assistance, and live walkthroughs, while also maintaining data accuracy and operational efficiency. Your insights and relationship-building skills will directly impact client satisfaction, data quality, and the overall success of our survey programs.   The Role As a Survey Participation Specialist, you will be the primary point of contact...