27 client service representative jobs found in New York, NY

Job Responsibilities and Requirements KEY RESPONSIBILITIES *other duties as assigned* This role serves as the primary point of contact for policyholders, insurance brokers, and general agents. They provide accurate policy administration, timely service, guidance on coverage, and respond professionally to client inquiries in a timely manner. Account Management Limited knowledge of NYS WCB regulations as they affect our business and client issues, and client needs; Works with manager to increase knowledge in NYS WCB regulations thus building and maintaining positive ongoing client relationships. Provides continual education to clients on Standard Security processes, policies, and procedures, including web-site services and navigation.  Responds to customer inquiries regarding coverage questions, billing issues, status updates, and other aspects of the benefit plans with oversight from manager and Sr. team members when needed. Works closely with resolution specialists...

Summary Serve with impact. As a Senior Client Service Representative, you’ll be a trusted partner to clients and producers, delivering exceptional service across a complex book of business. You’ll guide junior staff through mentorship, manage renewals with accuracy and care, and respond to daily client needs with professionalism and expertise. In this role, you’ll handle policy changes, maintain precise documentation, ensure regulatory compliance, and support producer partners in meeting client expectations. With strong communication skills and deep insurance knowledge, you’ll help create a streamlined, client-focused experience that strengthens relationships and elevates service quality. Why Jewelers Mutual: Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values...

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Temporary Language Fluency:  English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: This temporary role supports our team during our busiest time of year by providing excellent customer service, assisting with high client contact projects, and accurately entering information into a variety of systems. To be considered candidates must live in the Eastern time zone. Assignment Details: • Up to 4-month assignment depending on business needs – Full time hours • Hours are typical 8-5...

We’re thrilled that you are interested in joining us here at the Amynta Group! Assistant Vice President (AVP)-Underwriting is responsible for producing, underwriting, managing and retaining profitable business for the company. The primary objective of the AVP-Underwriting is to underwrite, maintain and grow the Ambridge portfolio in accordance with the business plan, strategy, authority levels, company policy and regulatory environment for a specific product and/or line of business. AVP-Underwriting reports directly to the Managing Director (MD) with shared responsibility for the underwriting performance for the respective product line at Ambridge. Working in conjunction with the MD, AVP-Underwriting is expected to plan and implement activities within their team to ensure Ambridge meets is underwriting business objectives Underwriting Provide advanced technical expertise with service of new and existing clients through account development, execution of broker requests...

The Customer Service Representative answers questions and resolves problems initiated by insureds and carriers via telephone, mail, and e-mail.  Most questions concern coverage, claims, cost, or billing and may require research or referral to resolve. Significantly contributes to business retention efforts. Your Impact: Provide excellent customer service via phone to clients. Maintain accurate customer service history notes regarding clients calls, changes to benefits, policies, etc., to allow efficient handling of future calls. Assist with processing client requests received via mail, fax, and email. Update and maintain customer records in the administration system. Process and analyze new business transactions, policy transactions, and correct company records to adjust errors. Mail specified forms and route completed forms for processing. Successful Candidates Will Have: High School diploma or General Education degree (GED). 1-2 years of relevant customer...

  Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in New York City and founded in 2007, our company has over 4,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.  Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining...

MSIG USA continues to grow!  Company Overview: MSIG USA is the US-based subsidiary of  MS&AD Insurance Group Holdings, Inc. , one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks. Summary/Job Purpose: Underwrites profitable property business on a nationwide basis in accordance with Corporate goals. Essential Functions: Selects and underwrites complex property risks within delegated underwriting authority. Reviews applications and requirements to determine acceptability of risk in accordance with Company guidelines and standards. Perform all aspects of the underwriting process and due diligence including review and analysis of financial documents and individual risk factors....

We’re thrilled that you are interested in joining us here at the Amynta Group! This role is responsible for corporate and administrative functions including entity formation, corporate governance, preparation of filings for government agencies, documentation for annual meetings and contract review. Provide oversight and guidance on corporate governance matters, KYC inquiries, vendor management and integration. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Assists attorneys with the reviewing, drafting, and negotiating producer agreements, brokerage agreements, program agreements, and claims handling agreements. Assists attorneys with reviewing nondisclosure / confidentiality agreements. Assists attorneys with reviewing vendor agreements, including IT agreements, agreements with various benefit providers, and other service contracts related to the MGA businesses. Conducts legal research on a variety of corporate matters, including insurance licensing regulations and...

Position Summary The Associate Broker is responsible for ensuring the quality and efficiency of brokerage and delivering client service under the guidance of the broker. The role requires engagement with underwriters to secure optimal pricing for their clients and terms and identifies and resolves errors. They actively pursue new business opportunities and are committed to continuous learning and professional development. What will your job entail? Job Responsibilities: • Ensures quality control across all files, meticulously scrutinizing active and expired policies, endorsements, and documentation for accuracy, timeliness, and adherence to policies. • Drafts error free submissions to communicate coverage terms with underwriters under the guidance of the broker, weaving together technical insurance jargon with clear and concise client-friendly language. • Reviews, analyzes, and underwrites risks, rates submissions for premium and terms and analyzes exposures for quotes for...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Underwriters play a crucial role in evaluating risks and determining the appropriate insurance coverage for individuals or businesses. As a Junior Underwriter, you'll be learning the ins and outs of the underwriting process and gaining practical experience under the guidance of experienced professionals. Responsibilities and Duties: Learning underwriting guidelines and policies: You'll familiarize yourself with the company's underwriting guidelines and the criteria used to assess risk. Analyzing insurance applications: You'll review insurance applications submitted by clients, verifying information, and evaluating potential risks. Gathering and evaluating data: You'll collect and analyze data on the applicant's background, risk factors, and any other relevant information to make informed decisions. Assisting with risk assessment:...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Join the legal frontline and champion the defense for both the insured and the Company! As a Senior Trial Attorney, you'll handle bodily injury, property damage lawsuits, and more, with mediations, arbitrations, and occasional trials. Beyond the courtroom, you'll provide vital counsel to business clients and coordinate between legal teams. Stay ahead of the game by monitoring new laws and regulations, ensuring our strategies remain sharp. Embrace the excitement of constant challenges and victories in this dynamic role! Key...

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance.  We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture.  As a member of AXIS, you join a team that is among the best in the industry. At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.  All qualified applicants will receive consideration for employment without regard to any protected characteristic, including age, color, disability, ethnicity, gender identity, marital status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or...

The Company Willis Towers Watson (NASDAQ: WLTW ) is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 47,000 employees in more than 120 territories. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas, the dynamic formula that drives business performance. Unlock your potential at Willis Towers Watson. https://www.wtwco.com/en-us The Role   This role leads WTW's Law Firm Practice, combining client leadership, team management, and business oversight. The individual serves as a senior broker and trusted advisor to key law firm clients while driving the growth, profitability, and strategic direction of the practice...

Position Summary The AVP of Claim Counsel is responsible for developing and implementing claim analysis and advocacy strategies. The role serves as a subject matter expert on complex issues and collaborates with internal stakeholders to innovate solutions for claims management. They represent the company in high-level negotiations, monitor industry trends, and drive initiatives for operational efficiency and strategic development, fostering strong relationships for organizational success in the specialty insurance market. What will your job entail? Job Responsibilities Develop and execute advanced claims advocacy strategies by leveraging industry expertise, market insights, and data-driven analysis to improve claim outcomes and maximize client recoveries. Serve as a subject matter expert on complex and high-severity claims, providing guidance, technical expertise, and strategic direction to internal teams and clients. Lead negotiations with insurance carriers,...

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. The Vice President – Product Development Leader is a senior leadership role responsible for managing and coordinating Starr’s development and continuous enhancement of insurance products and their introduction to market across Starr’s profit centers and segments. Product opportunities and business priorities will be identified by the profit centers in alignment with Starr’s Chief Underwriting Office; this leader will convert those priorities into disciplined,...

Company Argo Group Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses. The Argo entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc. Job Description Business Title(s):   Chief Claims Officer, Argo Group   Employment Type:   Full-Time   FLSA Status : Exempt   Location : In-Office     Summary:   The   Chief   Claim s   Officer , Argo Group   reports directly to the Chief   Claims   Officer ,   Clearbrook   located in New York City and   manages the entire Claims   function for Argo .   As a member of the executive   management   team, the Chief Claims Officer , Argo   Group   is responsible for   the overall strategic direction, executive   leadership,   and management of all the...

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance.  We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture.  As a member of AXIS, you join a team that is among the best in the industry. At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.  All qualified applicants will receive consideration for employment without regard to any protected characteristic, including age, color, disability, ethnicity, gender identity, marital status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or...

As the Head of Platform Engineering – Control Plane, you will lead the development and implementation of our platform control plane initiatives which include governance layer as a code and all control functions directing our execution plan. Your role is pivotal in building and scaling a highly flexible, scalable, governed execution plane. You will: You will collaborate closely with cross-functional teams, stakeholders, and technology partners to develop and integrate automation solutions that drive business growth, improve customer experiences, and reduce operational costs. You have: Bachelor’s or master’s degree in computer science, engineering, management or a related field. Strong people leadership experience managing software engineering teams, including hiring, coaching, performance management, and developing senior technical talent. Deep hands-on technical background designing, building, and operating distributed, cloud-native platform services in production....

As the Head of AI Platform Engineering – Execution Plane, you will lead the development and implementation of our enterprise platform’s execution layer including management of agentic AI workloads, model gateways, agent runtimes, tool/action gateways, MCP servers, orchestration frameworks, or AI execution engines. You will: You will collaborate closely with cross-functional teams, stakeholders, and technology partners to develop and integrate automation solutions that drive business growth, improve customer experiences, and reduce operational costs. You have: Bachelor’s or master’s degree in computer science, engineering, management or a related field. Strong people leadership experience managing software engineering teams, including hiring, coaching, performance management, and developing senior technical talent. Deep hands-on technical background designing, building, and operating production-grade distributed systems, AI/ML platforms, data platforms, or...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim, Legal Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program,...