50 customer care consultant jobs found in New York

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Work Environment: This position follows a hybrid work schedule, requiring a minimum of two days per week in our New York City (Battery Park Plaza) office, with the remaining days working from home. For the right candidate, we may be able to consider individuals as fully remote. An ideal candidate will have: Juris Doctorate (JD) is preferred. Prior claims file handling experience: Including Cyber, EPL, D&O liability, E&O, or professional...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Work Environment: The location of this position is flexible and open to virtual and/or remote based applicants.     Required Experience: Demonstrated experience handling toxic tort and/or pollution bodily injury and property damage claims , including evaluation, negotiation, and resolution. Proven ability to manage toxic tort and/or pollution bodily injury and property damage litigated files , including collaboration with defense...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This opening can be filled in a remote/work-from-home (WFH) capacity or in one of our offices. Ideally, work hours will align to Eastern or Central time zones. This Business Insights Specialist will join the Personal Lines Planning & Forecasting team, partnering with Finance, Pricing, State Management, and other stakeholders to develop tools that enable more precise forecasting and planning for the business. We focus on integrating richer data sources into...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Location: The location of this position is flexible and open to virtual and/or remote based applicants. What to Expect: This role is an individual contributor role. Although it doesn't immediately involve leadership responsibilities, there is potential in the future for the role to grow and change. Ideal Candidates will have:  Surety Claims and/or strong Construction Litigation experience highly preferred. JD preferred. #LI-BC1 Job Description...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Product Analyst - Successful candidates will apply a consultative, change-oriented mindset to partner with business stakeholders and translate their needs into solutions that drive meaningful process improvements in the workflows.  This role goes beyond executing current processes and focuses on reshaping how work gets done , acting as a thought leader who influences outcomes across stakeholders and teams. Key qualifications include: Experience...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. We are looking for a motivated and talented individual to join our growing cyber claims team. As a Senior Claims Consultant, you will be handling complex and high exposure primary and excess cyber and data privacy claims from inception to conclusion. Your role will include investigating, evaluating and negotiating first-party and third-party cyber and data privacy claims.  Job Description Summary If you can put your keen legal mind to work analyzing,...

As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Actuarial Senior Associate, Excess Casualty Pricing - REMOTE About Us:  Join Nationwide, a leader in the insurance industry, where innovation meets expertise. We are seeking a highly skilled Actuarial Senior Consultant to join our dynamic team. This role offers the opportunity to work with state-of-the-art tools and methodologies in a collaborative environment. Key Responsibilities: Serve as a technical expert in actuarial methodologies, conducting complex analyses and providing high-level consultation. Lead cross-functional peer reviews and develop comprehensive work plans. Build and...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Nationwide Insurance, recognized as the 8th largest commercial carrier in the U.S., continues to advance its commitment to technical excellence across its Risk Management organization. With approximately 100 dedicated associates and technical staff, our team supports a diverse commercial portfolio that includes traditional, middle market, and national accounts. Our business spans key industry segments such as manufacturing, construction, senior living and community...

Nutmeg Sales Cnslt - ST09BN We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              The Nutmeg Insurance Agency is an internal agency of The Hartford, dedicated to delivering a personalized experience to both new and existing customers. When The Hartford cannot meet a customer’s needs directly, Nutmeg leverages partnerships with specialty carriers to provide alternative insurance solutions.   OUR VALUES:  At The Hartford, we are guided by integrity and a strong ethical foundation. We put the customer at the center of everything we do and foster a collaborative, communicative, and continuously improving work environment. WORK ARRANGEMENTS : This role is 100% Remote work schedule.  RESPONSIBILITIES :  The Nutmeg Agency...

Specialist Claims - CH07DE Specialist Claims CA - CH07DN We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.           This dynamic Claim Specialist role will be part of a team of professionals who support the Hartford Global Specialty (HGS) Claims Division. Our ideal candidate will have expertise in primary and excess bodily injury and property damage general liability claims including excess auto liability, products liability, premises liability, some personal and advertising claims and some pollution liability.  We are seeking a motivated, self-starter who would enjoy a fast-paced collaborative work environment. The Claim Specialist will handle a caseload of complex, high-exposure claims under Excess General Liability and...

Position Title Financial Consultant Location Astoria, NY 11106 Job Summary The financial consultant has the primary responsibility of retaining and expanding company relationships and soliciting new retail Investment and Insurance business from prospective customers. Advise and assist Flagstar customers in optimizing their financial position by creating a customized investment strategy designed around their goals, time frame, and comfort level with market risk. Pay Range: $35,568.00 - $66,534.00 - $97,500.00 Please note this is a commission-based role. Pay Range: Local Minimum Wage - $0.00 - $0.00 Job Responsibilities: Build and maintain excellent relationships with the retail bank branches. Direct the investment sales for an assigned group of retail bank licensed bankers through coaching, training, goal setting, marketing plans and daily support.  Indirect talent management for licensed bank staff and responsible for the following: conduct team performance...

The Guardian Law Department seeks a Senior Counsel, Legal Vendor Contracting, reporting to the Assistant General Counsel, Corporate Initiatives & Transactions (CIT), Head of Legal Vendor Contracting, responsible for negotiating, executing and providing legal guidance and strategy on enterprise-wide, strategic vendor contracting and sourcing initiatives. The Guardian Law Department’s mission is to partner as trusted advocates and advisors to drive strategic solutions that advance Guardian’s purpose, priorities and values. The CIT Team is a multidisciplinary legal practice group within the Law Department responsible for a broad remit, focused on providing enterprise-wide legal advice and support for matters involving (i) company mergers/acquisitions/dispositions; (ii) vendor contracting and outsourcing.  (iii) strategic investments, capital market transactions, reinsurance and other strategic projects; (iv) corporate real estate and facilities; and (v) investment-related...

SIU Fire Consultant - CF07FE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              This position reports to the SIU Fire Manager who holds oversight of the SIU Fire Investigation Unit. This position is responsible for recommending, coordinating and managing Origin and Cause vendors to ensure quality and consistency while partnering with Hartford Property, General Liability, Legal, Risk Engineering and Claim Recovery Operations members in an effort to identify potential business opportunities. The Fire Consultant is responsible for handling a caseload of complex, high exposure property and general liability claims throughout the claim’s fire investigative life cycle. As fire claims are often in litigation or under investigation by...

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow. At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. Since 2008, Great American's Environmental Division has offered an exclusive focus on environmental insurance solutions to a wide variety of commercial customers. The Division offers a complete portfolio of environmental insurance products, including contractor's and fixed premises...

Guardian is seeking a Group Benefits  Sales Executive who will be responsible for building and maintaining relationships with our largest brokers and consulting houses to drive ongoing sales and retention of groups primarily in the large market segment. Success will be determined based on the ability to attain high levels of production through tenacious broker development and internal relationships. A Guardian Sales Executive should be the resource of choice for brokers and their clients This role will report to the Market Leader within the assigned territory. You will: Market, position, and sell Guardian’s Group Benefits products and technology solutions to large market brokers and consulting houses. This includes Dental, Vision, Life, Disability, Absence, and Supplemental Health products. Support the general wellbeing of the broker and client relationship for the development and growth of Guardian sales and client retention. Understand local territory dynamics...

Sr Cons Solutions & Design - CG07GE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              Join a high impact team driving operational excellence and accelerating employer digital adoption across Employee Benefits Operations. If you think this opportunity is a fit for your career, you should apply. If you are not sure, you can have a conversation with your manager. Are you passionate about owning end to end processes and influencing how customers choose to engage digitally? Join our Employee Benefits Process Optimization team and play a pivotal role in shaping the future of our employer experience. As a Senior Process Optimization Consultant, you will serve as both a senior process owner and a driver of our Employer Digital...

Sr Cons Solutions & Design - CG07GE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              Join a high-impact team driving operational excellence and transformation across Employee Benefits Operations. If you think this opportunity is a fit for your career you should apply. If you are not sure you can have a conversation with your manager. Are you passionate about driving operational excellence and leading transformative change? Join our Employee Benefits Process Optimization team and play a pivotal role in shaping the future of our business. As a Senior Process Optimization Consultant, you will lead strategic initiatives, collaborate with cross-functional teams, and deliver solutions that enhance customer and employee...

Primary Details Time Type: Full time Worker Type: Employee Senior Claims Specialist Construction Liability Location: USA –New York NY, Atlanta GA, Boston MA and Chicago, ILL Work Arrangement: Hybrid  The salary range for this role is:  $ 112,000--210,000 The Opportunity Manages the complete investigation, evaluation and resolution of assigned portfolio of claims emanating from Construction Auto Liability and General Liability claims, including high‑severity bodily injury, catastrophic loss, and multi‑party construction defect matters . Engages, directs and manages external advisors and vendors including legal service professionals, discovery vendors, data and security experts and consultants across highly complex portfolio of matters . Primary Responsibilities Manage a diverse portfolio exclusively of high severity claims which includes conducting fact, liability and loss investigations and interpreting insurance contracts in an...

Client Advisor Priority Business - SA08DE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              The Hartford is hiring a Client Advisor for our NY / NJ area - The Hartford’s Group Benefits segment is a market leader in life and disability insurance and an expanding suite of voluntary products and services, providing businesses with the employee benefits solutions necessary to attract and retain top talent. The Hartford sets the standard for helping individuals reclaim their lives in the face of disability or personal crisis. Responsibilities: Customer Service (Priority Business). Manages Priority Account (PB) Book of Business (BOB) 100-499 Lives. Contact for complex service issues and renewal coordination for...

Dir Strategic Initiatives - NS06AE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              Role Description: The Director of Transformation & Optimization Office (T&OO) will lead a cross ‑ functional team accountable for owning a significant investment and business portfolio focused on transforming the Workers’ Compensation Claims experience for customers, agents, and brokers. This role partners closely with T&OO senior leadership to integrate strategic vision and end ‑ to ‑ end transformation efforts across Claims into a cohesive roadmap and strategy. The Director works with and influences stakeholders across Workers’ Compensation Claims to own and govern the portfolio of strategic initiatives, including...