293 customer service jobs found in New York

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This Territory Director is a National Accounts Director role within Nationwide’s Personal Lines Sales & Distribution organization.  They role will report to the Partner Management AVP, supporting Personal Lines  engagement and activation of assigned Networks and Brokers (firms) to deliver long term profitable growth. This is a senior level individual contributor role, which will manage Personal Lines relationships and results with assigned firms,...

Crum & Forster Company Overview Crum & Forster (C&F) , with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A+" (Superior) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry.   Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the 2025 Great Place to Work ® Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion.   C&F is part of Fairfax Financial Holdings, a global, billion dollar organization.  For more information about Crum & Forster,...

Join us as a Senior Executive Underwriter, Financial Institutions - Financial Lines to play a highly influential role in protecting our clients and growing our business. Make your mark in Underwriting AIG Underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, and Multinational Clients. We are reimagining how we help customers to manage risk, transforming our operating model and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. How you will create an impact AIG has an exciting opportunity for a Senior Executive Underwriter on our Financial Institutions team. This level underwriter typically works with accounts/clients which are greater in scope and complexity.  The role is expected to have increased involvement in the...

At DUAL North America, our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world. The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key. DUAL North America, Inc. is seeking a Underwriting Assistant • Classification: Non-exempt/Full-time • Reports to: Operations Supervisor • Travel: 0-10% • Salary Range: $24.00-$32.00/hr. Location: New York, NY, Chicago, IL, Remote/Hybrid Role overview Dual North America is seeking an Underwriting Assistant. Under direct supervision, the UA provides administrative support to the...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

Position Title Group Director - Senior Vice President   Location New York, NY 10018   Job Summary The Group Director will be responsible for building and maintaining strong client relationships for the Private Bank by providing personalized banking products and services.   Job Responsibilities: JOB RESPONSIBILITIES New Client Acquisition Leads team in developing opportunities with bank targeted Commercial and High Net Worth prospects through customer referrals, COI referrals, Networking, and other sources. Responsible for ensuring new clients in their respective region fall within the bank’s risk protocol and framework Client Management Regularly meets with top clients to ensure customer satisfaction & understand/assess for incremental needs.   Determines customers’ financial needs and presents needs-based solutions. Uses independent judgement and discretion to make decisions on customer related matters within one’s authority.  Escalates matters...

Position Title Associate Group Director   Location New York, NY 10018   Job Summary The Associate Group Director will be responsible for building and maintaining strong client relationships for the Private Bank by providing personalized banking products and services.   Job Responsibilities: JOB RESPONSIBILITIES New Client Acquisition Assists Group Director in developing opportunities with bank targeted Commercial and High Net Worth prospects through customer referrals, COI referrals, Networking, and other sources. Maintains regular contact with an active list of prospective clients. Responsible for ensuring new clients in their respective region fall within the bank’s risk protocol and framework Client Management Regularly meets with top clients to ensure customer satisfaction & understand/assess for incremental needs. Determines customers’ financial needs and presents needs-based solutions. Uses independent judgement and discretion to make...

This is a hybrid opportunity and this role requires onsite in-office presence 3 days per week at our office in New York City. Applicants must be located within a commutable distance to New York City. We’re seeking a Senior Underwriter with a strong background in commercial lines insurance to market new and renewal accounts and effectively communicate with carriers. Your Impact: Evaluates information to determine risk acceptability in accordance with company guidelines. Makes appropriate decisions based on the evaluation of underwriting information. Effectively communicates and negotiates underwriting and pricing decisions to achieve optimal outcomes. Documents decisions in accordance with regulatory standards. Acts with a sense of urgency on all inquiries/requests. Provides outstanding customer service. Underwrites a moderate book of business with a moderate to complex risk profile. Performs other duties as assigned. Successful Candidates...

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description Responsible for investigating and confirming the facts of loss for basic automobile accidents. Applies analytical thinking to determine coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority. We are looking for an Auto Adjuster to join our growing team! The ideal candidate brings prior Auto claims experience and a strong understanding of coverage evaluations. This role requires the ability to identify coverage issues, interpret policy language, and clearly explain the reasoning behind coverage decisions, including drafting disclaimers. We are open to...

Position Summary The Associate Broker is responsible for ensuring the quality and efficiency of brokerage and delivering client service under the guidance of the broker. The role requires engagement with underwriters to secure optimal pricing for their clients and terms and identifies and resolves errors. They actively pursue new business opportunities and are committed to continuous learning and professional development. What will your job entail? Job Responsibilities: • Ensures quality control across all files, meticulously scrutinizing active and expired policies, endorsements, and documentation for accuracy, timeliness, and adherence to policies. • Drafts error free submissions to communicate coverage terms with underwriters under the guidance of the broker, weaving together technical insurance jargon with clear and concise client-friendly language. • Reviews, analyzes, and underwrites risks, rates submissions for premium and terms and analyzes exposures for quotes for...

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The primary purpose of this position is to underwrite new business and renewals in a profitable manner and according to authority level and established guidelines, and participate in special projects having an impact on the business. Assigned larger and more important agents/brokers. Utilize underwriting tools to determine accurate classifications, rates, and premium charges. Understand state laws, including cancellation and non-renewal, within assigned territory to properly transact business within each...

Join us as an Assistant Regional Underwriting Manager to step up to a key team leadership role that will drive business growth. This level underwriter typically handles accounts/clients which are greater in scope and complexity than those handled by a Senior UW or Underwriter.  This role is the most senior level individual contributor position within the product. The role is expected to have increased involvement in the development of new business and industry networking, including conference attendance and business proposals. Make your mark in Underwriting AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our...

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency:  English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: Join our team! Successful and leading title insurance agency is seeking an experienced Production Coordinator to join our team. The ideal candidate must have at least 5 years of experience in a similar role. Attention to detail, great communication skills (verbal and written) great organizational skills, and ability to multi-task in a fast-paced environment are essential for success in this position....

Primary Details Time Type: Full time Worker Type: Employee The Opportunity: • Join our Capital Management team of actuaries and help shape how we measure and manage risk and capital across the business. You’ll support economic capital modelling (ECM) & regulatory capital modelling (RBC), and work closely with the team to turn model insights into real business decisions - across areas like reinsurance, capital allocation, and planning. This is a hands on analytical role with focus on capital modelling processes • Location: New York, New York • Work Arrangement: This role will be on a hybrid schedule with expectations of being in office 8-12 days a month • The salary range for this role is: $80,000 - $120,000 Your new role Support the implementation of ECM objectives to ensure alignment with business targets and compliance with policies and regulations. Support regulatory capital modelling. Perform appropriate checks within processes to minimize inaccuracies....

You have a clear vision of where your career can go. And we have the leadership to help you get there.  At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.  We are seeking a Complex Claims Director that will lead and direct a group of claim professionals in our fast-paced Employment, Private and Not-For-Profit D&O and Fiduciary team within the Specialty Financial Lines claim group. This role is accountable for delivering superior business results through efficient and proper claim file execution. In conjunction with senior leadership, the Complex Claims Director works within authority limits on assignments requiring a high degree of technical knowledge and expertise, and has multiple product line scope of responsibility. We are open to all CNA office locations with a preference for Chicago, IL or New York (New York City, Tarrytown,...

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency:  English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: Join our team! Successful and leading title insurance agency seeks a highly self-motivated, detail-oriented, and experienced Commercial Coordinator with a positive attitude to be a part of our team. This position is responsible for handling large volumes of files for NY & National Commercial transactions. Attention to detail, great communication skills (verbal & written) great organizational...

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description The Claims Inside Auto Analyst II is responsible for investigating and confirming the facts of loss for automobile accidents. This role determines coverage, liability, damages and otherwise adjusts and negotiates claims within authority. We are seeking an Auto Adjuster to join our Northeastern team. This role will primarily manage claims in New York, Maine, Massachusetts, and Connecticut. The ideal candidate will bring prior claims experience and demonstrate the ability to handle claims independently from First Notice of Loss (FNOL) through resolution. The position supports specialty lines of...

RT Specialty, a division of Ryan Specialty, is a leading wholesale distributor of specialty insurance products and services. Our experienced brokers are specialized in property, casualty, professional lines, transportation and workers’ compensation, providing creative solutions to retail brokerage firms. We define ourselves through our superior execution on behalf of our clients, which has established us as a leader in the industry. Position Summary The Brokerage Operations Coordinator is responsible for providing operational support to the brokerage team by efficiently handling day-to-day operational tasks. The role contributes to the seamless functioning of daily operations, ensures compliance with regulations, and facilitates effective communication within the brokerage team. They work closely with brokers to ensure timely transaction completion through paperwork processing and coordinating with other departments in the firm. What will your job entail? Job...

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! Markel has an exciting opportunity to join the Professional Liability Product Line Leadership. Primary focus of this role is working with the Professional Liability E&O, Managing Director in the underwriting governance and continued development of the Lawyers Professional product line. This role will provide leadership, direction and support to underwriting team(s). It is also responsible for product profitability, growth and retention of new and renewal business, consistent with underwriting strategies...