39 customer service rep jobs found in New York

The Disability Review Specialist is responsible for proactively calling, renewing, and making coverage recommendations for disability policyholders, while cross-selling additional products as directed. Meets established sales targets and other quality of business factors. Significantly contributes to customer retention efforts by establishing customer rapport through mutual trust and respect. Your Impact: Proactively places outbound calls to existing customers with disability policies within specified timeframe. Customers include those with new disability policies still within their first twelve months of coverage, and customers with disability policies that are approaching retirement age. Maximizes opportunities to upgrade the customer’s existing disability policy and cross-sell additional products to achieve sales goals. Reviews the customer’s current coverage and makes recommendations for the future. Responsible for meeting individual sales and quality of business...

Job Description About Auris   Auris is   the payroll and HR partner built for small and medium-sized   b usiness   who   c an’t   afford to get it wrong. Trusted by over 50,000   b usiness   nationwide, Auris pairs easy-to-use t echnology with   real human services to give leaders the confidence that every detail is done right - so they can focus on growing their team and their business.   Acquir ed   by Ac risure in 2025, Auris formerly Heartland Payroll is accelerating its vision to deliver seamless human-centered technology to help small businesses thrive.     Job Summary   Responsible for prospecting and running Auris Payroll presentations both in person and over the phone to small and mid-sized merchants and businesses to   ultimately close   deals within a fast sales cycle. As a Field Sales Representative   you   will report to a Payroll Division Manager and receive coaching from a Territory...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

Description Summary: The Managing Director - Warehouse Lending for CSG - Corporate Mortgage Finance Group, will be an integral component to the building out of the Corporate Mortgage Finance Group vertical for Huntington Bank and will serve as a point person in determining the customer’s needs, meeting them through the seamless delivery of the bank's products, services and associated resources.  You will manage an assigned team of Relationship Manager/Bankers as direct reports; personally originate, service and maintain an assigned Commercial Loan Portfolio within the Corporate Mortgage Finance Group; work collaboratively with the group’s Banker/RMs, Portfolio Managers and other internal colleagues to support current and prospective client relationship growth. This position reports to the Head of CMFG, or another senior leader determined by the Head of the group.  In this role, you will be performing the...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. The ideal candidate will combine  sales support expertise, project management skills, and data-driven decision-making  with a strong insurance background. Leveraging  Microsoft 365, CRM systems, and AI tools , this individual will help deliver a  differentiated experience for agents, brokers, and customers , while ensuring alignment with Middle Market growth strategies.      Key Responsibilities:    Execution of Strategic Priorities    Partner...

Position Title SBL Collateral Monitoring Lead Location New York, NY 10018 Job Summary The SBL Collateral Monitoring Lead is responsible for supporting both the build-out and ongoing operations of the Bank’s collateral monitoring function. This role has a dual mandate: 1. Implementation & Design (early stage): Participate in the integration, testing, and rollout of the collateral monitoring system, processes, and procedures as part of the bank’s new SBL platform. 2. Daily Collateral Operations (ongoing): Ensure accurate, timely, and risk-aligned monitoring of pledged collateral for SBL facilities, while delivering exceptional service to internal partners and maintaining the highest standards of control, data accuracy, and responsiveness. The ideal candidate is detail-oriented, analytical, organized, and comfortable operating in a build-from-scratch environment. They will be a partner to Credit Risk, Legal, Operations, Technology, Private Client Advisors/PCGs, and...

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. Responsibilities:  Evaluate and underwrite risk: Assess applications for ocean marine insurance (including cargo, hull and machinery, marine liabilities and related coverages) by analyzing risk factors and other data to determine insurability and appropriate terms. Price and quote policies: Develop pricing, premiums, deductibles, limits, and policy terms/conditions using sound underwriting judgement, market conditions, company guidelines, and personal...

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. On-Site role in New York or Atlanta. Other locations not applicable Job Responsibilities : •Work closely with internal and external business partners •Have ability to see downstream implications resulting from change in scope and/or requirements •Analyze and document current processes, controls and workflows •Resolve reported problems, manage issues, and track vendor deliverables against requirements •Evaluate data quality issues and define/implement...

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. Position Summary The Multinational Operations Production Manager is responsible for overseeing and optimizing insurance operational processes across multiple countries and business lines. This role leads cross-border teams, ensures compliance with diverse regulatory requirements, and drives operational excellence to deliver efficient, consistent, and high-quality insurance services worldwide. Key Responsibilities 1. Global Operations Oversight...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. I n support of our continued growth, we're seeking a production-oriented commercial insurance professional to join Nationwide's Inland Marine unit, building out your book of business through strong agency and broker relationships. This is a Remote / Work-From-Home (WFH) position, involving approximately 25% in-market travel for agency engagement. Territory TBD dependent on selected hire, most likely on the Eastern Seaboard. Qualified candidates must...

Who we are American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security. About the Role Reporting to the Head of Retail Property, North America General Insurance, this role will be responsible for executing on strategy and attracting, managing and developing a team of highly accomplished, driven colleagues.   Responsibilities:   Responsible for the P&L within North American Retail Property.  Develop and successfully execute key initiatives for the Retail Property portfolio.    Lead and develop a team of highly accomplished...

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance.  We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture.  As a member of AXIS, you join a team that is among the best in the industry. At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.  All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil...

Corporate Controllership, Assistant Manager is integral in supporting AIG’s Global Consolidations team, with primary responsibility for execution of operational controlling and financial reporting activities in conjunction with the monthly, quarterly close of AIG parent holding company. Key Responsibilities: Executing monthly, quarterly and annual accounting close processes on a US GAAP basis for AIG parent holding company, with a heavy focus on parent liquidity, debt, equity and consolidation-related activities Preparing critical public-facing disclosures, notably AIG Parent-only financial statements which are audited schedules included within Form 10-K, and execution of related internal controls (including audit support packages) to verify the propriety of such disclosures Enhancing quality of key general ledger account reconciliations including cash reconciliation, formulating and executing action plans for substantiation/resolution of open items. Providing...

The Client Advocate is responsible for providing strategic relationship management and consultative services to our clients. The Client Advocate is responsible for marshalling WTW resources to provide coordinated service and placement activities that meet the client’s insurance and risk management needs. Responsible for ensuring relevant regulatory and technical standards are met. Leverage skill set with knowledge to design and consult with clients on insurance coverage and services; uses understanding of clients’ needs to expand business opportunities and further solidify client relationships. Ability to focus on delivering exceptional customer service while working in a fast-paced environment with minimal supervision.    Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. The Role Retain existing book of business; develop and strengthen client relationships. Identify, engage, and integrate delivery...

The Client Advocate is responsible for providing strategic relationship management and consultative services to our clients. The Client Advocate is responsible for marshalling WTW resources to provide coordinated service and placement activities that meet the client’s insurance and risk management needs. Responsible for ensuring relevant regulatory and technical standards are met. Leverage skill set with knowledge to design and consult with clients on insurance coverage and services; uses understanding of clients’ needs to expand business opportunities and further solidify client relationships. Ability to focus on delivering exceptional customer service while working in a fast-paced environment with minimal supervision.    Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. The Role Retain existing book of business; develop and strengthen client relationships. Identify, engage, and integrate delivery...

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance.  We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture.  As a member of AXIS, you join a team that is among the best in the industry. At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.  All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil...

Who we are: American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide financial security. Make your mark in Global Legal, Compliance and Regulatory Our Global Legal, Compliance and Regulatory (GLCR) team provides first class advice to colleagues and functions across the organization – ensuring AIG navigates an ever-changing landscape that spans state, federal, and international lines. The team has a multi-dimensional impact, from helping avoid legal exposure to collaborating with other functions to develop cutting-edge new products. We are seeking an experienced attorney to join the Reinsurance Legal Team...

Is the opportunity to join a culture where “We Do the Right Thing,” and “We Courageously Shape Our Future Together” important to you? If so, Guardian is seeking a resolute motivated individual to join our team as a Facilities Supervisor (Manager). As part of the Workplace team, this role requires strong direct experience and leadership skills. Operational excellence is key, and the ability to partner strategically with various business units across the organization is essential. The individual in this role must be customer-centric and able to influence at all levels within the organization. You will Oversee and manage the day-to-day function for Facilities Services at Hudson Yards and multiple regional offices. Ensure all offices meet or exceed safety compliance with federal, state, and local regulations (e.g., OSHA, ADA, NYC regulatory). Manage vendor relationships, for cleaning, MEP, and other workplace operations including contract negotiations, scheduling, SLA...

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. About the Role At Starr, we’re committed to delivering more than just policies—we empower our clients to thrive and confidently pursue their aspirations. As part of our team, you’ll play a vital role in shaping futures—both for yourself and for those we serve. Our underwriters are renowned throughout the industry for tailoring coverage solutions to fit the distinct needs of our customers. By joining us, you’ll become part of a collaborative, inclusive team,...

Who We Are: At Sixfold, we’re building the AI platform that transforms how insurers evaluate and price risk. Not just another tool that generates summaries or flags issues—we're creating AI agents that actually understand risk the way veteran underwriters do. Our platform is processing billions in premium for some of the world's largest carriers, and we're just getting started. The technical challenges are wild. We're teaching AI to understand that a bakery in Florida faces different risks than one in Montana. To know when a manufacturing company's pivot from toys to medical devices fundamentally changes their risk profile. To make million-dollar decisions with the same intuition as someone who's been underwriting for 20 years. What makes Sixfold special isn't just the technology—it's that we're building it with people who deeply understand insurance. Our team includes folks who've built and scaled carriers, researchers who've pushed the boundaries of AI, and engineers who...