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New York customer service rep

45 customer service rep jobs found in New York

Guardian
04/28/2026  
Marketing Manager, Enrollment and Service Marketing
Marketing Manager, Enrollment and Service Marketing Come join Guardian’s team of innovative and collaborative marketing professionals. If you're ready to challenge yourself with work that matters, then this is the place for you. We're committed to making employee benefits insurance simple to understand, choose and use – and we have a blast doing it! Is a culture where “We believe people count,” “We do the right thing,” “We courageously shape our future together,” and “We go above and beyond for the people we serve” important to you? If so, Guardian is seeking an experienced, results-focused, and energetic marketing manager to join our Member Engagement and Service Marketing Team for the Group Employee Benefits business. This role will collaborate closely across marketing, product, enrollment, claims and client management teams to develop and execute omnichannel marketing strategies that enable our members to better understand and use their benefits.  Based on this, the...
Guardian New York, NY Full Time
The Hartford
04/11/2026  
General Liability Litigation Senior Claim Representative/Consultant - Western / Eastern Region
Sr Representative Claims - CH08BE Sr Representative Clms CA - CH08AN Consultant Claims CA - CH08BN Consultant Claims - CH08CE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.           The General Liability Litigation Senior Claim Representative or Consultant is accountable for delivering superior customer service and successfully investigating, reserving, recommending and implementing strategies to resolve claims consistent with corporate claim standards, policies and procedures and statutory, regulatory and ethics requirements.  The selected candidate will partner with Staff Legal and outside counsel to resolve General Liability cases including: Premise Liability, Operations Claims, Product Liability, Professional Claims,...
The Hartford New York, NY Full Time
Cover Whale
05/05/2026  
Underwriting Associate I/Customer Service Representative
Who is Cover Whale? Cover Whale improves road safety by combining the insurance products we sell with our data-driven driver coaching and safety program. Our safety program is proven to save lives while delivering better insurance for our drivers. We provide easy insurance options for our drivers at industry-leading insurance loss ratios for the insurance companies that support Cover Whale. The Commercial Auto and Trucking segment of the insurance industry badly needs our help and so do the hard-working drivers who have been struggling with ever-increasing insurance costs year after year. Join us in the mission! The Role As an Underwriting Associate 1, you will be the first point of contact for policyholders and agents, providing essential phone support and assisting with general underwriting and service-related inquiries. This role is ideal for a detail-oriented professional looking to gain experience in underwriting, policy servicing, and customer support. You will...
Cover Whale Remote (New York, NY) Full Time
Voya Financial
05/19/2025  
Sr Customer Services Rep- Retirement
Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...
Voya Financial New York, NY Full Time
Coverys
05/14/2026  
Risk Consultant
The primary function of the Risk Consultant is to provide proactive, data-driven risk management consultative services, guidance, education, and expertise to physicians, practices, hospitals, and other clinicians insured by Coverys. This is an active rather than a passive approach. It requires experience in – and understanding of -- complex healthcare-delivery settings, strong familiarity with malpractice data (as well as other data sets), the ability to interpret the significance of the data, highly developed risk assessment skills, and broad knowledge of patient safety models, concepts, and practices that are highly responsive to the drivers of malpractice risk. To be successful in this role, the Risk Consultant must be able to: Related Duties & Responsibilities Be highly proficient in the use of data, not just in targeting priorities for risk mitigation but also in all aspects of client servicing and risk management resource development. Articulately present and...
Coverys New York, NY Full Time
Starr Insurance
05/14/2026  
Loss Control Service Consultant – Casualty
Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. RESPONSIBILITIES Position oversees overall loss control service direction, coordination, and evaluation of new business and dedicated accounts in their respective regional office.   Helps to ensure quality accounts are added to the portfolio while also assessing individual account service needs once bound.  Monitors loss development on the book of business and readily perform and deploy loss control resources where needed to maintain profitability and...
Starr Insurance New York, NY Full Time
AXIS
05/14/2026  
Senior Claims Specialist, Excess Casualty Claims - NA
This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance.  We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture.  As a member of AXIS, you join a team that is among the best in the industry. At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.  All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil...
AXIS New York, NY Full Time
Tokio Marine HCC
05/12/2026  
Claims Attorney
Job Title:   Claims Attorney Location:   NY, NY Reports to:   Senir Claims Operations Manager Employment Type:   Full time Job Req ID:   2026 Req Begin Date:  5 /11/2026 About TMHCC Tokio Marine HCC (TMHCC) brings 50 years of service to the specialty insurance industry, today offering over 100 products to commercial customers in 180 countries around the world. Every policy we write is special, enabling our clients to do amazing things. From insuring the crops that feed us to the rock concerts that entertain us, to rescuing international travelers in trouble. Organic growth and over 60 successful acquisitions have grown our 2023 Gross Written Premium (GWP) to over $7.5 Billion. Our workforce has grown to 4,300 worldwide … big, but not so big that you cannot make a difference. Our Good Company values, including integrity, empowerment, and commitment to customer service, and a culture of innovation, communication, and collaboration make TMHCC a great place...
Tokio Marine HCC New York, NY Full Time
AIG
05/12/2026  
VP, Global Head of Agentic AI Solutions
About the Role The Global Head of Agentic AI Transformation will lead the enterprise-wide strategy, development, and implementation of agentic AI solutions and associated end‑to‑end process re-engineering across AIG’s businesses and functions globally. This executive will be accountable for partnering in transforming underwriting, claims, operations, finance, and corporate functions by combining advanced autonomous AI agents, modern workflow design, and rigorous process‑improvement disciplines such as Lean and Six Sigma. This role will report to the Global Chief Data Officer and will partner with executive leadership to define the company’s agentic AI vision, drive platform and architecture decisions, design and scale enterprise-wide AI‑powered operating models, and ensure that all deployments deliver measurable improvements in productivity, accuracy, service levels, and cost efficiency. Responsibilities Enterprise Strategy & AI Vision Define the multi‑year...
AIG New York, NY Full Time
The Hartford
05/10/2026  
Inbound Sales Insurance Agent
Sales Associate - ST10JN We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              We're building our talent pipeline for future openings in Personal Insurance Sales. If you're interested in joining our team in 2026, we encourage you to apply so we can stay connected and reach out as roles become available. Our next group will start in July! See below for more details! The Hartford Insurance, founded in 1810, is a well-established insurance company and an exclusive provider of Home and Auto Insurance for AARP members since 1984. ROLE OVERVIEW Personal Insurance Auto and Home Agents will be responsible for: Providing comprehensive insurance solutions Evaluating risk Confidently asking for the sale while...
The Hartford New York, NY Full Time
Nationwide
05/06/2026  
Consultant, Product Development - P&C (Personal Lines Property Insurance Pricing Sophistication)
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This opening can be filled in a remote/work-from-home (WFH) capacity or in one of our offices. Ideally, work hours will align to Eastern or Central time zones. The Property Pricing Sophistication Consultant is responsible for facilitating the smooth implementation of rating enhancements and shaping the next generation of rating capabilities for Homeowners, Tenants, and Condominium products. This role leads the full segmentation lifecycle - research, analysis,...
Nationwide New York, NY Full Time
AXIS
05/05/2026  
Senior Claims Specialist, Primary Claims
This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance.  We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture.  As a member of AXIS, you join a team that is among the best in the industry. At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.  All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil...
AXIS New York, NY Full Time
AXIS
05/04/2026  
Senior Associate, Strategic Solutions - North America Claims
This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance.  We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture.  As a member of AXIS, you join a team that is among the best in the industry. At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.  All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil...
AXIS New York, NY Full Time
WTW
05/03/2026  
Client Advocate
The Client Advocate is responsible for providing strategic relationship management and consultative services to our clients. The Client Advocate is responsible for marshalling WTW resources to provide coordinated service and placement activities that meet the client’s insurance and risk management needs. Responsible for ensuring relevant regulatory and technical standards are met. Leverage skill set with knowledge to design and consult with clients on insurance coverage and services; uses understanding of clients’ needs to expand business opportunities and further solidify client relationships. Ability to focus on delivering exceptional customer service while working in a fast-paced environment with minimal supervision.    Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. The Role Retain existing book of business; develop and strengthen client relationships. Identify, engage, and integrate delivery...
WTW New York, NY Full Time
AIG
05/03/2026  
Northeast Zonal Executive, Retail Property
Who we are American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security. About the Role Reporting to the Head of Retail Property, North America General Insurance, this role will be responsible for executing on strategy and attracting, managing and developing a team of highly accomplished, driven colleagues.   Responsibilities:   Responsible for the P&L within North American Retail Property.  Develop and successfully execute key initiatives for the Retail Property portfolio.    Lead and develop a team of highly accomplished...
AIG New York, NY Full Time
Bridge Specialty Group
04/30/2026  
Assistant Broker
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Bridge Specialty Group is seeking an Assistant Broker to join our growing team in Morristown, NJ .    The Assistant Broker supports the Binding Authority Underwriters by reviewing applications, inspections, and other pertinent information to evaluate, classify, and rate individuals and/or groups for insurance.   How You Will Contribute:     Examines such documents as application forms, inspection reports, insurance maps, and medical reports to determine degree of risk from such factors as applicant financial standing, age, occupation, accident experience, and value and condition of property. Reviews company records to determine amount of insurance in force on a single risk or group of closely related risks and evaluates possibility of losses due to catastrophe or excessive insurance. Work with Binding...
Bridge Specialty Group New York, NY Full Time
Markel
04/30/2026  
Senior Underwriter/UW Specialist: Inland Marine
What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The primary purpose of this position is to underwrite new business and renewals in a profitable manner and according to authority level and established guidelines, and participate in special projects having an impact on the business. Assigned larger and more important agents/brokers. Utilize underwriting tools to determine accurate classifications, rates, and premium charges. Understand state laws, including cancellation and non-renewal, within assigned territory to properly transact business within each...
Markel New York, NY Full Time
Markel
04/29/2026  
Underwriting Manager, Property
What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The primary purpose of this position is to manage the day-to-day work activities of a group of property underwriters and underwriting support staff who are driven by a sense of hard work, and a pursuit of excellence laid out by the Markel Style. This position will work closely with the Northeast Leadership team and Product Line Leadership team to develop and execute on business and marketing strategies within an established geographic territory. Working with leadership and their team, this position will be...
Markel New York, NY Full Time
QBE
04/28/2026  
Analyst II – Actuarial
Primary Details Time Type: Full time Worker Type: Employee The Opportunity: • Join our Capital Management team of actuaries and help shape how we measure and manage risk and capital across the business. You’ll support economic capital modelling (ECM) & regulatory capital modelling (RBC), and work closely with the team to turn model insights into real business decisions - across areas like reinsurance, capital allocation, and planning. This is a hands on analytical role with focus on capital modelling processes • Location: New York, New York • Work Arrangement: This role will be on a hybrid schedule with expectations of being in office 8-12 days a month • The salary range for this role is: $80,000 - $120,000 Your new role Support the implementation of ECM objectives to ensure alignment with business targets and compliance with policies and regulations. Support regulatory capital modelling. Perform appropriate checks within processes to minimize inaccuracies....
QBE New York, NY Full Time
Ascot Group
04/22/2026  
Senior Underwriter, Casualty Facultative Reinsurance
This is an opportunity to join Ascot Group - one of the world’s preeminent specialty risk underwriting organizations.   Designed as a modern-era company operating through an ecosystem of interconnected global operating platforms, we’re bound by a common mission and purpose: One Ascot. Our greatest strength is a talented team who flourish in a collaborative, inclusive, and entrepreneurial culture, steeped in underwriting excellence, integrity, and a passion to find a better way, The Ascot Way.   The Ascot Way guides our people and our organization. Our underwriting platforms collaborate to find creative ways to deploy our capital in a true cross-product and cross-platform approach. These platforms work as one, deploying our capital creatively through our unique Fusion Model: Client Centric, Risk Centric, Technology Centric.   Built to be resilient, Ascot maximizes client financial security while delivering bespoke products and world class service — both pre- and...
Ascot Group New York, NY

 

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