41 customer service rep jobs found in New York, NY

The Disability Review Specialist is responsible for proactively calling, renewing, and making coverage recommendations for disability policyholders, while cross-selling additional products as directed. Meets established sales targets and other quality of business factors. Significantly contributes to customer retention efforts by establishing customer rapport through mutual trust and respect. Your Impact: Proactively places outbound calls to existing customers with disability policies within specified timeframe. Customers include those with new disability policies still within their first twelve months of coverage, and customers with disability policies that are approaching retirement age. Maximizes opportunities to upgrade the customer’s existing disability policy and cross-sell additional products to achieve sales goals. Reviews the customer’s current coverage and makes recommendations for the future. Responsible for meeting individual sales and quality of business...

Job Description About Auris   Auris is   the payroll and HR partner built for small and medium-sized   b usiness   who   c an’t   afford to get it wrong. Trusted by over 50,000   b usiness   nationwide, Auris pairs easy-to-use t echnology with   real human services to give leaders the confidence that every detail is done right - so they can focus on growing their team and their business.   Acquir ed   by Ac risure in 2025, Auris formerly Heartland Payroll is accelerating its vision to deliver seamless human-centered technology to help small businesses thrive.     Job Summary   Responsible for prospecting and running Auris Payroll presentations both in person and over the phone to small and mid-sized merchants and businesses to   ultimately close   deals within a fast sales cycle. As a Field Sales Representative   you   will report to a Payroll Division Manager and receive coaching from a Territory...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. Responsibilities:  Evaluate and underwrite risk: Assess applications for ocean marine insurance (including cargo, hull and machinery, marine liabilities and related coverages) by analyzing risk factors and other data to determine insurability and appropriate terms. Price and quote policies: Develop pricing, premiums, deductibles, limits, and policy terms/conditions using sound underwriting judgement, market conditions, company guidelines, and personal...

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. Essential Job Functions Responsible for general office and clerical duties. Customer service is a priority. Address Customer, visitor and vendor inquiries/problems by directing them or providing information to the appropriate parties. Reserve/Coordinate conference room schedule as needed Organize and manage general office and pantry inventories.  Perform general administrative activities and other clerical duties as assigned. (mail services, data entry,...

Position Summary   T he   Platform Owner , Finance Technology   is responsible   for   the strategy , governance, lifecycle, and performance outcomes   of Guardian’s financial technology ecosystem.   This includes Oracle ERP,   Oracle EPM ,   Kyriba, and a suite of supporting financial applications that enable   accounting , FP&A, treasury, tax, procurement, and controllership functions.   This leader ensures that Guardian’s financial systems are reliable, scalable, well ‑ governed, and continuously evolving to support   both   the company’s   current operations and the Journey to ’30   growth and transformation agenda. The role blends strategic leadership with hands ‑ on oversight of system architecture, process optimization, and cross ‑ functional   enablement and coordination .   Serves as the decision owner for platform architecture, configuration standards, and major design tradeoffs across the...

Primary Details Time Type: Full time Worker Type: Employee Lead Casualty Treaty Claims Specialist Location: Ny- New York City Work Arrangement: Hybrid (2-3 days in the office) The salary range for this role is between $126,000 -$189,000 depending on experience The Opportunity Oversee and manage assumed reinsurance excess of loss and proportional business emanating from QBE Re’s casualty and property book of business including an emphasis on Cedent audits. Ensure that all claims are being properly reported to QBE Re pursuant to the terms and conditions of the reinsurance contract(s). Your new role Complete either on-site or remote reinsurance claim audits when necessary Deliver quality claims service to our internal underwriters, actuaries, etc. and external partners (Brokers and Cedent’s) Manage a portfolio of reinsurance claims (via our ProSume system) in accordance with QBE Re’s Claim Guideline and Procedures to ensure a...

Actuary & Director - PCS At AIG, we are reimagining the way we help customers to manage risk. Join us as a AActuary & Director - PCS to take on key responsibilities within a world-class actuarial function. Make your mark in the Actuarial Team  As an actuary at AIG, you will be challenged and encouraged to reach your greatest potential. Every day will bring new opportunities to stretch your analytical and problem-solving skills as you improve how we predict and mitigate risk. Our actuaries are on the frontlines, quantifying risk, pricing insurance and reserving losses for AIG’s major regulated and rated insurance operating companies globally. Our actuaries support AIG’s businesses and are responsible for technical pricing, product development analytics and performance measurement. They collaborate with Marketing, Operations and Financial Management.   How you will create an impact We are seeking a dynamic actuary to manage and own...

Overview     We are   seeking   a highly motivated   Senior Engineer   to join our team. In this role, you will   be a part of shaping Guardian’s most critical customer-facing digital experiences ,   u tilizing   various frameworks such as   React,   Next   and   Node. This position requires technical   familiarity with building scalable, performant w eb   applications in   AWS,   working   collaboratively   with a team of   engineers ,   collaborating with   business leaders,   UI/UX,   data   and   leadership   to   create best-in-class experiences for our customers .    What you will get to do:     Be Creative  - have the freedom to innovate,   modernize   and create technical solutions to solve complex business problems   Be Collaborative   - work with product and design to deliver robust user experiences.    Be Precise   - understand the...

Client Advisor Priority Business - SA08DE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              The Hartford is hiring a Client Advisor for our NY / NJ area - The Hartford’s Group Benefits segment is a market leader in life and disability insurance and an expanding suite of voluntary products and services, providing businesses with the employee benefits solutions necessary to attract and retain top talent. The Hartford sets the standard for helping individuals reclaim their lives in the face of disability or personal crisis. Responsibilities: Customer Service (Priority Business). Manages Priority Account (PB) Book of Business (BOB) 100-499 Lives. Contact for complex service issues and renewal coordination for...

Discover a Career That Empowers You — Join HUB International! At HUB International, we’re more than just an insurance brokerage firm — we’re a thriving community of entrepreneurs driven by purpose and passion. Every day, we help individuals, families, and businesses protect what matters most by providing a broad array of insurance, retirement, and wealth management products and services. But we don’t stop there — we also invest deeply in our people. Here, your career is in your hands. You’ll be empowered to learn, grow, and truly make an impact. Whether you're supporting a local business or helping a national client navigate complex risk, you’ll be backed by the strength of a global firm and the heart of a regional team. As one of the world’s largest insurance brokers — and a proud Stevie Award-winning workplace — HUB offers a unique blend of big-company resources and entrepreneurial spirit. With over 20,000 professionals across 570+ offices in North America, we bring...

Description Summary: The Managing Director - Warehouse Lending for CSG - Corporate Mortgage Finance Group, will be an integral component to the building out of the Corporate Mortgage Finance Group vertical for Huntington Bank and will serve as a point person in determining the customer’s needs, meeting them through the seamless delivery of the bank's products, services and associated resources.  You will manage an assigned team of Relationship Manager/Bankers as direct reports; personally originate, service and maintain an assigned Commercial Loan Portfolio within the Corporate Mortgage Finance Group; work collaboratively with the group’s Banker/RMs, Portfolio Managers and other internal colleagues to support current and prospective client relationship growth. This position reports to the Head of CMFG, or another senior leader determined by the Head of the group.  In this role, you will be performing the...

Position Title Securities Based Lending - Collateral Monitoring Lead Location New York, NY 10018 Job Summary The Securities Based Lending Collateral Monitoring Lead is responsible for supporting both the build-out and ongoing operations of the Bank’s collateral monitoring function. This role has a dual mandate: 1. Implementation & Design (early stage): Participate in the integration, testing, and rollout of the collateral monitoring system, processes, and procedures as part of the bank’s new SBL platform. 2. Daily Collateral Operations (ongoing): Ensure accurate, timely, and risk-aligned monitoring of pledged collateral for SBL facilities, while delivering exceptional service to internal partners and maintaining the highest standards of control, data accuracy, and responsiveness. The ideal candidate is detail-oriented, analytical, organized, and comfortable operating in a build-from-scratch environment. They will be a partner to Credit Risk, Legal, Operations,...

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. Responsibilities:  Evaluate and underwrite risk: Assess applications for ocean marine insurance (including cargo, hull and machinery, marine liabilities and related coverages) by analyzing risk factors and other data to determine insurability and appropriate terms. Price and quote policies: Develop pricing, premiums, deductibles, limits, and policy terms/conditions using sound underwriting judgement, market conditions, company guidelines, and personal...

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. On-Site role in New York or Atlanta. Other locations not applicable Job Responsibilities : •Work closely with internal and external business partners •Have ability to see downstream implications resulting from change in scope and/or requirements •Analyze and document current processes, controls and workflows •Resolve reported problems, manage issues, and track vendor deliverables against requirements •Evaluate data quality issues and define/implement...

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. Position Summary The Multinational Operations Production Manager is responsible for overseeing and optimizing insurance operational processes across multiple countries and business lines. This role leads cross-border teams, ensures compliance with diverse regulatory requirements, and drives operational excellence to deliver efficient, consistent, and high-quality insurance services worldwide. Key Responsibilities 1. Global Operations Oversight...

Who we are American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security. About the Role Reporting to the Head of Retail Property, North America General Insurance, this role will be responsible for executing on strategy and attracting, managing and developing a team of highly accomplished, driven colleagues.   Responsibilities:   Responsible for the P&L within North American Retail Property.  Develop and successfully execute key initiatives for the Retail Property portfolio.    Lead and develop a team of highly accomplished...

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance.  We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture.  As a member of AXIS, you join a team that is among the best in the industry. At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.  All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil...

Corporate Controllership, Assistant Manager is integral in supporting AIG’s Global Consolidations team, with primary responsibility for execution of operational controlling and financial reporting activities in conjunction with the monthly, quarterly close of AIG parent holding company. Key Responsibilities: Executing monthly, quarterly and annual accounting close processes on a US GAAP basis for AIG parent holding company, with a heavy focus on parent liquidity, debt, equity and consolidation-related activities Preparing critical public-facing disclosures, notably AIG Parent-only financial statements which are audited schedules included within Form 10-K, and execution of related internal controls (including audit support packages) to verify the propriety of such disclosures Enhancing quality of key general ledger account reconciliations including cash reconciliation, formulating and executing action plans for substantiation/resolution of open items. Providing...

The Client Advocate is responsible for providing strategic relationship management and consultative services to our clients. The Client Advocate is responsible for marshalling WTW resources to provide coordinated service and placement activities that meet the client’s insurance and risk management needs. Responsible for ensuring relevant regulatory and technical standards are met. Leverage skill set with knowledge to design and consult with clients on insurance coverage and services; uses understanding of clients’ needs to expand business opportunities and further solidify client relationships. Ability to focus on delivering exceptional customer service while working in a fast-paced environment with minimal supervision.    Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. The Role Retain existing book of business; develop and strengthen client relationships. Identify, engage, and integrate delivery...