51 customer service specialist jobs found in New York

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

Consultant Claims - CH08CE Specialist Claims - CH07DE Specialist Claims CA - CH07DN Consultant Claims CA - CH08BN We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.           This position can be filled at either the Consultant or Specialist level, based on the candidate’s experience.  The Claim Specialist and Claim Consultant roles are advanced claim handler positions within the ENVIRONMENTAL unit of The Hartford’s Complex Claims Unit (CCU), responsible for the management of various complex claims brought against The Hartford’s insureds.  Claims in CCU are often associated with complex fact patterns and coverage issues that may involve multiple years and types of insurance coverage. CCU claims also commonly involve...

Join us in Retail Property to take your Underwriting career to the next level with a global market leader. Make your mark in Underwriting AIG Underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, and Multinational Clients. We are reimagining how we help customers to manage risk, transforming our operating model and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. How you will create an impact Reporting to the Zonal Underwriting Manager or Underwriting Manager, this role will be primarily responsible to execute the geographic underwriting strategy for Retail Property.    Job Responsibilities:   The role will be responsible for underwriting Retail Property products. Develops and manages underwriting...

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description Responsible for investigating and confirming the facts of loss for advanced automobile accidents. Determines coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority. We are seeking a Bodily Injury Extended Handler Adjuster to join our growing team. The ideal candidate will have a 2+ years of experience handling attorney-represented bodily injury claims. This role manages claims across the Northeastern states, with exposure ranging from soft tissue injuries to fracture claims. Litigation experience is not required. Experience with Colossus is preferred....

Company Argo Group Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses. The Argo entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc. Job Description Business Title(s):    Senior Technical New York Labor Law Claims Specialist   Employment Type:  Full-Time    FLSA Status:  Exempt    Location:  In-Office      ____________________________________________________________________________   Summary:      Due to continued growth, we are looking for a highly capable Senior Technical New York Labor Law Claims Specialist to join our team and work from our New York City office. We work together in the office five days a week   in order to   strengthen our culture, build team connections, and drive profitability. This...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Work Environment: This position follows a hybrid work schedule, requiring a minimum of two days per week in our New York City (Battery Park Plaza) office, with the remaining days working from home.   An ideal candidate will have: Juris Doctorate (JD) is preferred. Prior claims file handling experience: Including Cyber, EPL, D&O liability, E&O, or professional negligence experience preferred . (Internal Use Only)...

Primary Details Time Type: Full time Worker Type: Employee Senior Claims Specialist Construction Liability Location: USA –New York NY, Atlanta GA, Boston MA and Chicago, ILL Work Arrangement: Hybrid  The salary range for this role is:  $ 112,000--210,000 The Opportunity Manages the complete investigation, evaluation and resolution of assigned portfolio of claims emanating from Construction Auto Liability and General Liability claims, including high‑severity bodily injury, catastrophic loss, and multi‑party construction defect matters . Engages, directs and manages external advisors and vendors including legal service professionals, discovery vendors, data and security experts and consultants across highly complex portfolio of matters . Primary Responsibilities Manage a diverse portfolio exclusively of high severity claims which includes conducting fact, liability and loss investigations and interpreting insurance contracts in an...

Company Argo Group Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses. The Argo entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc. Job Description Business Title(s):    Senior Technical New York Labor Law Claims Specialist   Employment Type:  Full-Time    FLSA Status:  Exempt    Location:  In-Office      ____________________________________________________________________________ Summary:      Due to continued growth, we are looking for a highly capable Senior Technical New York Labor Law Claims Specialist to join our team and work from our New York City office. We work together in the office five days a week   in order to   strengthen our culture, build team connections, and drive profitability. This role...

Primary Details Time Type: Full time Worker Type: Employee Title: Office Specialist The Opportunity: This role is to support office operations by providing excellent customer service to office occupants (employees, visitors, etc.), coordinating on site projects, collaborating with stakeholders, and managing vendor relationships to ensure smooth department operations and contribute to business objectives. Location: New York, New York Work Arrangement: This is a full time in office position Pay Range: $82,000 - $125,000 Responsibilities: Support department and company objectives through process enhancements and presenting results to business leaders. Plan and respond to catastrophic events and emergencies for business continuity. Manage facilities operations including security, safety, and site support both during and outside normal hours. Build long-term vendor relationships to ensure alignment with business operations. Lead process...

Specialist Claims - CH07DE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              This is a visible and important role within our Complex Claims Unit (CCU) Hartford Global Specialty (HGS) Claims Division. As a Claims Specialist, you will be responsible for handling a caseload of higher complexity, higher exposure, construction defect and construction related property damage claims from inception to final disposition.  These claims will involve both primary and excess coverages and often involve complex fact patterns requiring analysis of contracts between parties to determine indemnity and contribution obligations and risk transfer opportunities. As these claims are often in litigation, experience handling litigated matters and...

At Swyfft, we're reshaping the way home insurance and commercial package products are priced and bound. We've created an insurance experience that's smart, instant, and designed to deliver unparalleled customer service.   Our focus on lightning-fast quotes and seamless claims servicing is powered by cutting-edge technology and an Agent and Customer-centric approach that sets us apart in the industry.   Joining Swyfft means becoming part of a dynamic team of forward-thinkers who thrive on moving fast and delivering exceptional products. We pride ourselves on fostering an environment where creativity and positive energy thrive.   As we continue to grow and expand, we're on the lookout for experienced professionals like you to join us in transforming the insurance landscape. If you're passionate about leveraging technology to provide the best customer service experience and are ready to be a part of our journey, we welcome you to explore opportunities at Swyfft!...

Job Summary The Claims Specialist works on highly complex claim assignments requiring specialized knowledge. The role handles activities including, but not limited to, coverage analysis, liability and damage investigation, litigation, and expense management. The role also evaluates claims for reserve and settlement, executes settlement strategy, negotiates settlements proactively, attends arbitrations and ensures appropriate file documentation.   Duties and Responsibilities: Directly handle, manage and/or oversee  financial lines fidelity and crime claims, and financial institution E&O and D&O claims. Handle claims in accordance with Claim Handling Best Practices in all phases of the claim including through initial contact, investigation of the claim, evaluation the claim for coverage and reserving for exposure, and in the resolution and documentation of claims.  Provide top-notch customer service through all interactions and communications...

The Disability Review Specialist is responsible for proactively calling, renewing, and making coverage recommendations for disability policyholders, while cross-selling additional products as directed. Meets established sales targets and other quality of business factors. Significantly contributes to customer retention efforts by establishing customer rapport through mutual trust and respect. Your Impact: Proactively places outbound calls to existing customers with disability policies within specified timeframe. Customers include those with new disability policies still within their first twelve months of coverage, and customers with disability policies that are approaching retirement age. Maximizes opportunities to upgrade the customer’s existing disability policy and cross-sell additional products to achieve sales goals. Reviews the customer’s current coverage and makes recommendations for the future. Responsible for meeting individual sales and quality of business...

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description Responsible for investigating and confirming the facts of loss for the most complex automobile accidents. Determines coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority. Mentors and provides direction to junior employees. We’re looking for a skilled Bodily Injury Litigation Adjuster with Homeowner Liability or Commercial General Liability experience to join our team! In this role, you’ll manage complex injury claims, including fractures, bilateral fractures, fatalities etc., while applying your expertise to ensure accurate and fair outcomes. We’re open...

Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 23,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. Locations:  New York, NY or Houston, TX Role Overview The Financial Lines Claims Intake Specialist plays a critical role in the timely and accurate intake, assessment, and fast‑track handling of low‑complexity claims across Financial Lines. As we move toward a higher‑volume environment,...

Job Type: Permanent Build a brilliant future with Hiscox   Join our dynamic and forward-thinking Claims team! Here, you’ll be part of an energetic and innovative group, with the chance to help shape insurance products and collaborate with business leaders throughout the organization. Please note that this position is hybrid and requires working in office a minimum of two (2) days per week. Position can be based in the following locations: Atlanta, GA Boston, MA Chicago, IL Manhattan, NY West Hartford, CT Our Senior Complex Claims Specialist-Professional Liability role is an individual contributor responsible for the handling of high-severity primary Professional Lines including Miscellaneous Professional Liability, A&E, Allied Health, and Media claims for the organization from inception to resolution. This role is responsible for all aspects of the claims and litigation process, including liaising with external and internal business...

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance.  We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture.  As a member of AXIS, you join a team that is among the best in the industry. At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.  All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil...

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The primary purpose of this position is to lead and implement the strategic vision and plan of assigned product line(s). Provide leadership, direction and support to underwriting team(s) and/or direct reports. Is responsible for product profitability, growth and retention of new and renewal business that is consistent with underwriting strategies. Manage assigned product line(s) to achieve profit, revenue, loss ratio, and expense targets. Ensure effective execution of best practices. Provide coaching and...

Primary Details Time Type: Full time Worker Type: Employee The Opportunity: The purpose of this role is to underwrite environmental business in accordance with the business plan within set underwriting guidelines, service standards and within individual earned or delegated underwriting authority. This role involves underwriting complex new businesses and offering specialist advice. Additionally, the role is responsible for building and maintaining broker relationships, applying technical expertise, contributing to business results, staying informed about industry standards and new product introductions and coaching and mentoring Underwriters and Assistant Underwriters. Location: Atlanta, GA; Chicago, IL; New York City, NY or remote location. Work Arrangement: This role is hybrid, where you will be expected to be in the office 2-3 days per week. The salary range for this role is between $124,000-$233,000. Your New Role: Contribute to the...

Healthcare Risk Advisors is seeking a General Liability Investigator to join our claims team. This is a hybrid opportunity located at our New York City office and requires travel within Brooklyn, Queens, and Nassau Counties. This position is the primary investigator of adverse events and occurrences at the institutions insured through HRA’s Insurance Program. The General Liability Investigator (GLI) assists in the defense of general liability lawsuits (actual and potential) and facilitates in the claim management process; conducts field investigations at member hospitals and agencies, reviews medical records, interviews key witnesses, assesses damages and liability, and identifies issues.   Qualificiations: Bachelor’s degree preferred. 3-5 years of investigative or claims experience. Ability to travel.   Responsibilities: Service/Support Delivery Acknowledge receipt of assignment Perform investigation as required by guidelines Report on...