141 customer service team lead jobs found in New York

Overview Good Things Start Here. Good things are happening at Berkshire Hathaway GUARD Insurance Companies—an A+ (Superior) rated, nationwide Property & Casualty insurer backed by Berkshire Hathaway. With supportive leadership, collaborative teams, and opportunities to grow, GUARD is a place where people build meaningful, long‑term careers. Good Things You Can Count On. Hybrid schedule: 2 days remote / 3 in‑office Predictable hours (no nights, weekends, or holidays) Competitive pay + generous PTO Medical, dental & vision starting day one 401(k), tuition reimbursement & longevity bonuses Responsibilities We’re looking for a  collaborative, data-driven leader  to join our Product Management team and shape the future of our Professional Liability offerings. This role offers the chance to lead product development from concept to launch, influence underwriting strategy, and work...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Nationwide Insurance is the 8th largest commercial carrier.  Our Loss Control Services organization has over 100 Loss Control associates and technical staff.  Our commercial portfolio of accounts consists of traditional, middle market and national accounts.  Business segments include: contractors, manufacturing, real estate management, service industries, retailers, etc. This Loss Control Consultant will work in a virtual environment. We are seeking an...

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The primary purpose of this position is to manage the day-to-day work activities of a group of property underwriters and underwriting support staff who are driven by a sense of hard work, and a pursuit of excellence laid out by the Markel Style. This position will work closely with the Northeast Leadership team and Product Line Leadership team to develop and execute on business and marketing strategies within an established geographic territory. Working with leadership and their team, this position will be...

You have a clear vision of where your career can go. And we have the leadership to help you get there.  At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.  We are seeking a Complex Claims Director that will lead and direct a group of claim professionals in our fast-paced Employment, Private and Not-For-Profit D&O and Fiduciary team within the Specialty Financial Lines claim group. This role is accountable for delivering superior business results through efficient and proper claim file execution. In conjunction with senior leadership, the Complex Claims Director works within authority limits on assignments requiring a high degree of technical knowledge and expertise, and has multiple product line scope of responsibility. We are open to all CNA office locations with a preference for Chicago, IL or New York (New York City, Tarrytown,...

Sr Cons Solutions & Design - CG07GE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              Join a high impact team driving operational excellence and accelerating employer digital adoption across Employee Benefits Operations. If you think this opportunity is a fit for your career, you should apply. If you are not sure, you can have a conversation with your manager. Are you passionate about owning end to end processes and influencing how customers choose to engage digitally? Join our Employee Benefits Process Optimization team and play a pivotal role in shaping the future of our employer experience. As a Senior Process Optimization Consultant, you will serve as both a senior process owner and a driver of our Employer Digital...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. The Senior Consultant, Business Insights – CLESS Property plays a critical role in enabling profitable growth and portfolio optimization across the Commercial, E&S and Specialty Lines (CLESS) Property business at Nationwide Insurance. This role partners closely with Nationwide's Property team including the Center of Excellence (COE), Underwriting leadership, and Claims leadership to deliver actionable insights that shape strategy, underwriting execution,...

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The primary purpose of this position is to lead and implement the strategic development and execution of organizational goals and objectives for Inland Marine. Provide leadership, direction and support to underwriting team(s) and/or direct reports. Is responsible for underwriting, profitability, growth and retention of new and renewal business that is consistent with Inland Marine underwriting strategies. Manage underwriting functions to achieve profit, revenue, loss ratio, and expense targets. Ensure...

Discover a Career That Empowers You — Join HUB International! At HUB International, we’re more than just an insurance brokerage firm — we’re a thriving community of entrepreneurs driven by purpose and passion. Every day, we help individuals, families, and businesses protect what matters most by providing a broad array of insurance, retirement, and wealth management products and services. But we don’t stop there — we also invest deeply in our people. Here, your career is in your hands. You’ll be empowered to learn, grow, and truly make an impact. Whether you're supporting a local business or helping a national client navigate complex risk, you’ll be backed by the strength of a global firm and the heart of a regional team. As one of the world’s largest insurance brokers — and a proud Stevie Award-winning workplace — HUB offers a unique blend of big-company resources and entrepreneurial spirit. With over 20,000 professionals across 570+ offices in North America, we bring...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Work Environment: The location of this position is flexible and open to virtual and/or remote based applicants.   Required Experience: Demonstrated experience handling toxic tort with emphasis on asbestos and/or silica bodily injury claims , including evaluation, negotiation, and resolution. Proven ability to manage toxic tort bodily injury litigated files , including collaboration with defense counsel, strategy development, and oversight of...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This opening can be filled in a remote/work-from-home (WFH) capacity or in one of our offices. Ideally, work hours will align to Eastern or Central time zones. The Property Pricing Sophistication Consultant is responsible for facilitating the smooth implementation of rating enhancements and shaping the next generation of rating capabilities for Homeowners, Tenants, and Condominium products. This role leads the full segmentation lifecycle - research, analysis,...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Join our team as a Field Auto Appraiser and make a real impact on the auto claims process! In this role, you’ll be on the front lines, writing estimates directly at customer homes, repair shops, or tow yards, and ensuring a smooth and efficient claims experience. You’ll engage in a variety of interactions – whether face-to-face, virtual, or written – as you assess damages and finalize estimates with both customers and repair shops. With a dynamic range of tasks including repairable estimates, total loss assessments, and virtual...

Primary Details Time Type: Full time Worker Type: Employee Title: Office Specialist The Opportunity: This role is to support office operations by providing excellent customer service to office occupants (employees, visitors, etc.), coordinating on site projects, collaborating with stakeholders, and managing vendor relationships to ensure smooth department operations and contribute to business objectives. Location: New York, New York Work Arrangement: This is a full time in office position Pay Range: $82,000 - $125,000 Responsibilities: Support department and company objectives through process enhancements and presenting results to business leaders. Plan and respond to catastrophic events and emergencies for business continuity. Manage facilities operations including security, safety, and site support both during and outside normal hours. Build long-term vendor relationships to ensure alignment with business operations. Lead process...

Primary Details Time Type: Full time Worker Type: Employee The Opportunity: The Specialty Casualty Team is currently hiring an underwriter to underwrite business in alignment with the business plan and within the delegated underwriting authority to support and grow Northeast Wholesale E&S. This is an exciting opportunity to join a team with exceptional reputation in the industry and to influence the buildout of Specialty Casualty. Location: Boston, MA ; New York City, NY ; 28 Liberty Street, 26th Floor, New York NY 10005; Philadelphia, PA Work Arrangement: This role is hybrid, where you will be expected to be in the office 2-3 days per week. The salary range for this role is between $136,500 - $233,000. Your New Role: Perform complex underwriting activities in compliance with legal and regulatory requirements. Utilize product line expertise to analyze business prospects and recommend profitable risk selection. Forge and...

Primary Details Time Type: Full time Worker Type: Employee Reinsurance Finance Senior Manager Location: USA –New York Work Arrangement: Hybrid   The salary range for this role is:  $190,00-285,000K The Opportunity: The purpose of this role is to oversee and manage financial operations for ceded and assumed reinsurance accounting, ensuring the implementation of strategic vision, collaboration with key stakeholders, leadership of the finance team, and accurate production of financial statements to meet department standards and service level expectations. Responsibilities: Oversee finance operations for all ceded and assumed reinsurance programs, including premium and loss accounting, allocation, and receipt processes. Partner with key business units to ensure proper interpretation, recognition, and reporting of reinsurance agreements. Lead financial reporting, analysis, and reconciliation of reinsurance accounts for financial statement...

Sr Claims Analyst FL - CV08DE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              The Global Financial Lines Senior Claims Analyst - Allied Health Professional Liability manages complex primary and excess financial lines claims under claims‑made policies.  This role applies strong technical expertise and sound judgment to evaluate, manage, and resolve claims in accordance with company standards and regulatory requirements. Job duties include: Claim File Management Plan, recommend, reserve, and execute file strategies including investigation, valuation, disposition, and settlement of assigned claims of low to moderate exposure and/or complexity, in a manner consistent with corporate claim settlement policies and...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Are you someone who enjoys being on the move, solving problems, and making a real impact for customers? As an Auto Damage Adjuster, you'll be at the forefront of our claims process—meeting customers where they are, whether it's at their home, a repair shop, or a tow yard. You'll take the lead in writing estimates and guiding customers through the repair or total loss process , using a mix of in-person visits, virtual inspections, and written communication. No two days are the same—whether you're evaluating damage on-site or...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. I n support of our continued growth, we're seeking a production-oriented commercial insurance professional to join Nationwide's Inland Marine unit, building out your book of business through strong agency and broker relationships. Territory: Northeast This is a Remote / Work-From-Home (WFH) position, involving approximately 25% in-market travel for agency engagement. Most ideally, this individual will be based in the Tri-State Area of NY/NJ/CT, though other...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Nationwide Insurance, recognized as the 8th largest commercial carrier in the U.S., continues to advance its commitment to technical excellence across its Risk Management organization. With approximately 100 dedicated associates and technical staff, our team supports a diverse commercial portfolio that includes traditional, middle market, and national accounts. Our business spans key industry segments such as manufacturing, construction, senior living and community...

Established in 2021,   Independence Pet Holdings   is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.   We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.  Pets Best , a subsidiary of IPH, offers pet insurance and wellness plans for dogs and cats in every state. Founded in 2005 with a mission to provide access to comprehensive animal healthcare at an affordable price, Pets Best delivers flexible coverage, an easy claims process, and excellent customer service....