21 enterprise technical support engineer jobs found in New York

Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.   Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.   Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We...

Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.   Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.   Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Staff Machine Learning Engineer, AI Agent Platform The GEICO AI Agent Platform team is seeking an exceptional Staff ML Engineer to build the next generation enterprise AI Agent OS and SDKs. You will design, implement, and maintain...

As a Senior Software Engineer, you will develop and execute the key technology components of the Enterprise API Technology Services strategy and ensure alignment with Guardian’s emerging consumer centric digital strategy. You will be an innovative software engineer and will harness deep industry and technical expertise to develop and execute modern application platform roadmap ensuring customer focus that supports enterprise growth. You are A self-starter, continuous learner and a technical enthusiast who can transform abstract ideas into actionable customer solutions, who thrives in pioneering emerging technology and partnering across the company with engineers, product managers, business partners and executive stakeholders. You have 6-8 years of software development experience. 3+ years of experience working with service-oriented and cloud native software architectures (AWS). 2+ years of experience working with infrastructure as code such as Terraform....

Position Title Principal Technology Engineer   Location New York, NY 10018   Job Summary The Technology Engineer Principal is a hands-on technical expert who is responsible for the backend compute environment including M365, operating systems, Microsoft Security Suite (Purview), Entra, Microsoft Defender, backup, certificate management systems, end-user compute devices, and automation framework. This technical engineer coordinates with cross-functional partners to ensure full lifecycle, compliance, and disaster recovery readiness. This role also owns system documentation, standards, procedures and alignment with FFIEC regulatory guidance. This role works closely with cross-functional teams to ensure infrastructure reliability, audit readiness, and compliance.   Job Responsibilities: Manage Systems, configurations, and system stability Technical engineer overseeing development of Microsoft M365 / Purview solutions to protect company assets Provides monitoring and...

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow. At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. This position is a new role within the Enterprise Information Security Group (EISG) focused on automation and operational engineering. The role is expected to provide advanced technical expertise in designing, engineering, implementing, and supporting innovative on-premises and...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

As a Lead Software Engineer, you will develop and execute the key technology components of the Enterprise API Technology & Platform strategy and ensure alignment with Guardian’s enterprise digital strategy. You will be an innovative software engineer and will harness deep industry and technical expertise to develop seamless data integration between Enterprise Applications using RESTful APIs, messaging, and event streams. As a key technical leader, you will mentor team members, design delivery strategies, and champion a culture of automation and continuous improvement  within the software delivery lifecycle. You will  Lead the design, development, and evolution of enterprise APIs, including REST, GraphQL, gRPC, and event‑driven integrations, following API‑first design principles Enable developer productivity and self‑service through reusable API frameworks, platforms, templates, SDKs, documentation (OpenAPI/AsyncAPI), and developer portals Establish best...

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Sr. Staff Machine Learning Engineer – AI Agent Platform Position Description GEICO is seeking an exceptional Sr. Staff ML Engineer to join our AI organization. You will serve as a technical leader and key architect for GEICO's virtual assistant platform that elevates productivity for 30K+ internal associates and the customer experience for millions of policyholders. Sr. Staff AI Agent Platform...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in New York City and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.  Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our...

This is a senior‑level role designed for a ServiceNow Risk Management expert who not only delivers high‑quality solutions but also maintains strong awareness of ServiceNow’s product roadmap, upcoming IRM capabilities, and industry best practices. The individual will actively engage with ServiceNow product teams, stay ahead of platform innovations, and help Guardian assess how emerging features can strengthen our ERM capabilities. You will partner closely with business stakeholders, ServiceNow platform engineering, enterprise architecture, data teams, and risk domain leaders to shape the evolution of our risk technology ecosystem. The position reports to the Head of Enterprise Risk Technology and operates as part of a senior development group responsible for delivering, maintaining, and advancing Guardian’s risk management applications on ServiceNow. You will drive improvements in configuration standards, system reliability, performance, and automation. You serve as a mentor to...

As Lead Enterprise API & Platform Engineer, you will lead the design and delivery of enterprise technology platforms with a focus on API-first architecture, AI-native enablement, and modernization. You will develop and execute the key technology components of the API Hub Services and ensure alignment with Guardian’s emerging API centric modernization strategy. You will work closely with other principals and senior strategic leaders to drive alignment with overall enterprise business and technology strategy and will guide engineering organizations to continually improve engineering practices and implementation outcomes. You are A results-oriented technical leader skilled at turning concepts into scalable solutions. Collaborates well across teams to ensure excellent delivery. Passionate about new technologies and improving developer experience. Self-driven, with strong technical leadership and a focus on process and quality. You Will ·        Lead API and...

Guardian is on a transformation journey to evolve into a modern, forward-thinking insurance company committed to enhancing the wellbeing of its customers and their families. This role presents a distinctive opportunity to drive real-world impact by applying cutting-edge AI to transform how Guardian does business. Guardian’s Data & AI team spearheads a culture of intelligence and automation across the enterprise, creating business value from advanced data and AI solutions. Our team includes data scientists, engineers, analysts, and product leaders working together to deliver AI-driven products that power growth, improve risk management, and elevate customer experience. Guardian created the Data Science Lab (DSL) to reimagine insurance in light of emerging technology, evolving consumer needs, and rapid advances in AI. The DSL expedites Guardian’s transition to data-driven decision making and fosters innovation by rapidly testing, scaling, and operationalizing...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. Senior Infrastructure Manager Location New York, NY Reporting To AVP, Infrastructure Job Summary The Senior Infrastructure Manager is responsible for the operation, reliability, and modernization of enterprise infrastructure platforms, including data center, server, storage, backup, disaster recovery, and cloud-adjacent services. This is a hands-on leadership role with an expectation that the manager remains technically engaged in the design, implementation,...

Position Title Product Security Principal   Location New York, NY 10018   Job Summary Serves as the embedded security subject matter expert and thought lead for assigned product lines within the product operating model framework. Partners with the Technology Line of Business Lead, Business Architect, and Business Unit Risk Manager (BURM) to cultivate a security-first culture, ensuring products are secure from design through deployment. This position is accountable for application-specific security controls, threat modeling, security architecture reviews, secure code practices, and security testing coordination. Responsible for identifying and managing security risks, translating regulatory and policy requirements into actionable control designs, and serving as the clear point of escalation for IT Risk and Cyber domains within the product. Acts with urgency to monitor Key Risk Indicators, manage emerging security issues, and drive real risk reduction outcomes across the...

Position Overview Guardian’s Accessibility Centre of Excellence is chartered to be proactive, authoritative, and forward-looking — not a late-stage audit function. This role owns enterprise digital accessibility standards and governance across all surfaces, with cross-org authority that extends beyond org boundaries. Both strategic and deeply technical, this leader influences design, engineering, and governance decisions at the point where they are made — not after they ship. As Guardian builds AI-native experiences, the standards for agentic accessibility are still being written. The person in this role will help write them. You Will Own and evolve enterprise digital accessibility standards — conformance requirements, governance, and continuous improvement across web, mobile, and agentic surfaces. Lead the Accessibility Centre of Excellence as a governance function with real authority — release gates, conformance reviews, conditional approvals, third-party product...

Position Summary   The Workday Platform & Governance Owner serves as the technical subject matter expert (SME) and governance authority for the Workday ecosystem supporting 10,000+ employees.   This role is responsible for tenant management, security administration, production change control, configuration standards, and complex cross-module configuration within Workday.  This position operates within IT, operating within a structured HRIS (functional design) and HRIT (technical delivery) model.  This role ensures Workday remains secure, architecturally aligned, compliant, and technically optimized. While HRIT Engineers own module delivery, this role serves as the enterprise technical SME across all Workday domains and provides hands-on configuration for complex or cross-functional initiatives.  Key Responsibilities   Enterprise Technical SME (All Workday Modules)  Serve as the senior technical authority across:  Core HCM  Position Management & Job Management...

Overview Guardian is on a transformation journey to evolve into a modern, forward-thinking insurance company committed to enhancing the wellbeing of its customers and their families. This role presents a distinctive opportunity to drive real-world impact by applying cutting-edge AI to transform how Guardian does business.  Guardian’s Data & AI team spearheads a culture of intelligence and automation across the enterprise, creating business value from advanced data and AI solutions. Our team includes data scientists, engineers, analysts, and product leaders working together to deliver AI-driven products that power growth, improve risk management, and elevate customer experience.  Guardian created the Data Science Lab (DSL) to reimagine insurance in light of emerging technology, evolving consumer needs, and rapid advances in AI. The DSL expedites Guardian’s transition to data-driven decision making and fosters innovation by rapidly testing, scaling, and operationalizing...

Lead, Cyber Security Assurance Testing The Lead, Cyber Security Assurance Testing is a working‑lead / “player‑coach role” within Guardian’s Cybersecurity Assurance organization. This role includes formal people management responsibility for a small number of senior engineers, with a focus on operational and tactical planning ,execution, and reporting, contributing to strategic planning, and accountable for project and program outcomes. The role is structured roughly as: ~60% leadership, coordination, and program execution ~40% hands‑on technical contribution and research This position leads through influence, technical credibility, and ownership. It is designed for an experienced security professional who demonstrates ambition, strong execution discipline, and the potential to grow into broader leadership over time, while remaining close to the work today. The role supports and helps evolve Guardian’s Application Security Testing, Ethical Hacking (Red Team), and...