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New York senior customer service representative

20 senior customer service representative jobs found in New York

Amynta Group
03/11/2026  
Structured Credit Underwriter
We’re thrilled that you are interested in joining us here at the Amynta Group! The Amynta Group is a premier insurance services company with more than $3.5 billion in managed premium and 2,000 associates across North America, Europe, and Australia. As an independent, customer centered, and underwriting focused organization, Amynta partners with leading carriers, wholesalers, retail agencies, auto dealers, OEMs, and consumer product retailers to deliver innovative insurance and warranty protection solutions. The company operates through three key segments: Managing General Agencies; Warranty (including automotive, consumer, and specialty equipment); and Specialty Risk Services. We are seeking an experienced Underwriter to join the Structured Credit team within the Amynta Risk Solutions (ARS) division. In this role, you will underwrite and bind transactions, working closely with the Structured Credit VP. Responsible for reviewing and analyzing Non‑Payment Insurance (NPI)...
Amynta Group New York, NY, USA Full Time
HUB International
03/05/2026  
Senior Vice President, Producer
About Us HUB International is a recognized global leader dedicated to helping individuals and companies navigate risk and manage the complexities of insurance. HUB International is a leading global insurance brokerage that provides a broad array of property and casualty, life and health, employee benefits, investment, and risk management products and services. We are seeking dynamic and highly motivated Sales Professionals to join our team of Insurance Sales Producers . As a HUB Insurance Sales Producer, you will have the opportunity to sell insurance products and services for a global leader in the industry. We offer rewarding opportunities for experienced professionals and training for motivated individuals seeking career development. If you are a career-driven, entrepreneurial self-starter, this is an opportunity to achieve your full potential with HUB International! Benefits At HUB International we want you to achieve an even work-life balance, and our...
HUB International New York, NY, USA Full Time
QBE
02/28/2026  
Senior Claims Specialist Construction Liability
Primary Details Time Type: Full time Worker Type: Employee Senior Claims Specialist Construction Liability Location: USA –New York NY, Atlanta GA, Boston MA and Chicago, ILL Work Arrangement: Hybrid  The salary range for this role is:  $ 112,000--210,000 The Opportunity Manages the complete investigation, evaluation and resolution of assigned portfolio of claims emanating from Construction Auto Liability and General Liability claims, including high‑severity bodily injury, catastrophic loss, and multi‑party construction defect matters . Engages, directs and manages external advisors and vendors including legal service professionals, discovery vendors, data and security experts and consultants across highly complex portfolio of matters . Primary Responsibilities Manage a diverse portfolio exclusively of high severity claims which includes conducting fact, liability and loss investigations and interpreting insurance contracts in an...
QBE New York, NY, USA Full Time
MSIG North American
02/05/2026  
Senior Underwriter - Retail Property
MSIG USA continues to grow!  Company Overview: MSIG USA is the US-based subsidiary of  MS&AD Insurance Group Holdings, Inc. , one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks. Summary/Job Purpose: Underwrites profitable property business on a nationwide basis in accordance with Corporate goals. Essential Functions: Selects and underwrites complex property risks within delegated underwriting authority. Reviews applications and requirements to determine acceptability of risk in accordance with Company guidelines and standards. Perform all aspects of the underwriting process and due diligence including review and analysis of financial documents and individual risk factors....
MSIG North American New York, NY, USA Full Time
QBE
01/29/2026  
Senior Claims Representative- Reinsurance
Primary Details Time Type: Full time Worker Type: Employee Senior Claims Representative- Reinsurance Location: USA – New York Work Arrangement: Hybrid 8-12 day per month in-office The salary range for this role is:  $68,000-102,500K The Opportunity The purpose of this role is to deliver high‑quality Re/insurance claim service by accurately assessing coverage, investigating exposures, evaluating and negotiating claims, and resolving assigned matters in accordance with QBE’s Claims Guidelines, policy terms, and applicable regulations. The role may support property and/or casualty claims based on business needs and portfolio composition. In addition, the role includes developing proficiency in and contributing to the claims audit process, including learning audit standards, participating in audit activities, and supporting continuous improvement across the portfolio. The position also contributes to departmental effectiveness by promoting...
QBE New York, NY, USA Full Time
Utica National Insurance Group
01/23/2026  
Property Field Adjuster - Buffalo/Western NY
The Company    At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected. Utica National Insurance Group is an "A" rated $2.0B award-winning, nationally recognized property & casualty insurance carrier. Operating along the Eastern half of the United States, based in our Home Office in Central New York, with Regional Office locations including NYC, Dallas and Charlotte. What you will do This is an important customer-facing position, as you'll be responsible for meeting with our insureds and completing field estimates. The territory for this field adjuster position is primarily in the Buffalo/Western New York area. Personal and commercial lines losses will be reviewed, with estimates then moving to our team of desk adjusters. On occasion, desk estimating will be required as needed. This position includes eligibility for a company vehicle. Key...
Utica National Insurance Group New York, NY, USA Full Time
The Hartford
01/23/2026  
Senior Claim Representative/Consultant - Construction Defect
Sr Representative Claims - CH08BE Consultant Claims - CH08CE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.           This role will be filled as a Sr. Claim Representative or Claim Consultant based on the experience level and qualifications of the candidate(s). The Sr. Claim Representative / Claim Consultant - Construction Defect is a claim handling role within the Complex Claims Unit (CCU). CCU Construction is a highly specialized claim organization responsible for the management of construction defect and construction related claims involving bodily injury and property damage.  Claims in CCU Construction are often associated with complex fact patterns requiring contract analysis, and coverage issues that may involve...
The Hartford New York, NY, USA Full Time
Jewelers Mutual
12/02/2025  
Sr Client Service Representative
Summary Serve with impact. As a Senior Client Service Representative, you’ll be a trusted partner to clients and producers, delivering exceptional service across a complex book of business. You’ll guide junior staff through mentorship, manage renewals with accuracy and care, and respond to daily client needs with professionalism and expertise. In this role, you’ll handle policy changes, maintain precise documentation, ensure regulatory compliance, and support producer partners in meeting client expectations. With strong communication skills and deep insurance knowledge, you’ll help create a streamlined, client-focused experience that strengthens relationships and elevates service quality. Why Jewelers Mutual: Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values...
Jewelers Mutual New York, NY, USA Full Time
MSIG North American
10/24/2025  
Senior Wholesale Property Underwriter
MSIG USA continues to grow!  Company Overview: MSIG USA is the US-based subsidiary of  MS&AD Insurance Group Holdings, Inc. , one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks. Summary/Job Purpose: Underwrites profitable property business on a nationwide basis in accordance with Corporate goals. Essential Functions: Selects and underwrites complex property risks within delegated underwriting authority. Reviews applications and requirements to determine acceptability of risk in accordance with Company guidelines and standards. Perform all aspects of the underwriting process and due diligence including review and analysis of financial documents and individual risk factors....
MSIG North American New York, NY, USA Full Time
MSIG North American
10/13/2025  
Northeast Wholesale Property Underwriting Manager
MSIG USA continues to grow!  Company Overview: MSIG USA is the US-based subsidiary of  MS&AD Insurance Group Holdings, Inc. , one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks. Summary/Job Purpose: Manages the portfolio and develops strategy with senior management to ensure achievement of profit and revenue goals for our property segment. Recruits, develops and retains qualified underwriting and support staff.  Manages and controls underwriting processes to ensure that standards for quality, compliance underwriting are achieved.  Monitors, recommends, and implements improvements in business process to ensure effective and efficient work flows are maintained and customer service levels are...
MSIG North American New York, NY, USA Full Time
MSIG North American
10/08/2025  
Senior Property Underwriter/Underwriting Specialist
MSIG USA continues to grow!  Company Overview: MSIG USA is the US-based subsidiary of  MS&AD Insurance Group Holdings, Inc. , one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks. Summary/Job Purpose: Underwrites profitable property business on a nationwide basis in accordance with Corporate goals. Essential Functions: Selects and underwrites complex property risks within delegated underwriting authority. Reviews applications and requirements to determine acceptability of risk in accordance with Company guidelines and standards. Perform all aspects of the underwriting process and due diligence including review and analysis of financial documents and individual risk factors....
MSIG North American New York, NY, USA Full Time
SCOR
02/28/2026  
AVP, Senior Claims Expert
Senior Claim Experts are hands-on managers of individual higher exposure/complicated claims; expected to regularly conduct outside claim audits, market and client visits; initiate regular contact with underwriters, actuaries and accounting staff; and have the ability to review and analyse overall loss portfolios. A comfort level with technology is required as the digitalization of our departmental operations is a key part of our corporate strategy. While many meetings can be conducted remotely, the role will require business travel from time to time. The position reports to the Vice President Head of Claims - Americas.  Oversee and manage a portfolio of Excess Casualty (General Liability, Umbrella, Wrap policies)  insurance claims P&C accounts which entails: Superior claim knowledge and expertise E valuating, developing, reporting on and resolving complex and/or higher value claims and/or loss bordereaux. Capability to develop market lead status...
SCOR New York, NY, USA
Travelers
02/25/2026  
Senior Trial Attorney
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim, Legal Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program,...
Travelers New York, NY, USA Full Time
Guardian
02/08/2026  
Wealth Management Third Party Platform Technology Owner
As the Wealth Management Third Party Platform Technology Owner, you will be responsible for driving the implementation of ongoing improvements for the third-party technology platforms that enable our wealth management business. This role ensures seamless day-to-day platform operations while driving innovation and improvement through strong vendor partnerships and close collaboration with the Park Avenue strategy team. You will play a pivotal role in integrating field feedback, aligning technology initiatives with business goals, and effectively communicating changes across the organization as well as managing a direct report. You are A strategic thinker and proactive leader who excels at managing complex technology ecosystems. Passionate about building relationships, integrating feedback, and driving innovation through collaboration with vendors and internal stakeholders. You Able to thrive in fast-paced environments and can balance competing...
Guardian New York, NY, USA Full Time
Utica National Insurance Group
01/29/2026  
Senior Field Sales Representative - Western NY
The Company    At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected. Utica National Insurance Group is an "A" rated $2.0B award-winning, nationally recognized property & casualty insurance carrier. Operating along the Eastern half of the United States, based in our Home Office in Central New York, with Regional Office locations including NYC, Dallas and Charlotte. What you will do As a Senior Field Sales Representative you will have the chance to build and execute strategies to build our your agency and sales plan including recruiting and inspiring new agents as well as creating depth in the existing agency relationships. Our regional sales representatives support our Middle Market, Small Commercial and Specialist lines (Auto Dealers, Educational Institutions) among all lines of commercial business to include Worker's Compensation, General Liability,...
Utica National Insurance Group New York, NY, USA Full Time
Utica National Insurance Group
01/22/2026  
Senior Risk Management Consultant (Buffalo/Cheektowaga)
The Company   At Utica National Insurance Group, our 1,300 employees nationwide live our corporate promise every day: to make people feel secure, appreciated, and respected. We are an “A” rated, $1.7B award-winning, nationally recognized property & casualty insurance carrier. Headquartered in Central New York, we operate across the Eastern half of the United States, with major office locations in New Hartford, New York and Charlotte, and regional offices in Boston, New York City, Atlanta, Dallas, Columbus, Richmond, and Chicago. What you will do: The Senior Risk Management Consultant is responsible for planning, scheduling, and conducting comprehensive workplace and work site underwriting risk assessments for commercial clients across multiple lines of business, including Workers' Compensation, General Liability, Property, and Automobile. Assessments are completed using a variety of methods, such as self-assessments, phone interviews, and web-assisted video surveys....
Utica National Insurance Group New York, NY, USA Full Time
Flagstar Bank
01/14/2026  
Treasury Management - Sales & Payments Officer Sr
Position Title Treasury Management - Sales & Payments Officer Sr Location New York, NY 10018 Job Summary A Senior Treasury Management Sales & Payments Advisor, focuses on the most complex new business generation for prospects and existing clients in conjunction with a banking relationship team. Acts as primary TM Advisor on opportunities, to help clients with ways to optimize their working capital management through utilization of the banks’ TM solutions. This will include localized market knowledge and specialty segments supported within the Commercial and Private bank. Collaboration with the team which includes; Relationship management, Client Service, Product Leadership and Implementation is critical to success. Pay Range: $167,913 - $181,750 - $202,000 Pay Range: Local Minimum Wage - $0.00 - $0.00 Job Responsibilities:   New business development activities including calling efforts, joint sales   opportunities   and revenue generation....
Flagstar Bank New York, NY, USA Full Time
Amynta Group
07/01/2025  
M&A & Corporate Counsel
We’re thrilled that you are interested in joining us here at the Amynta Group! The M&A & Corporate Counsel will play a key role in strategic and transactional initiatives as well as many other corporate and commercial matters across Amynta. Reporting directly to the General Counsel, this role presents an exciting opportunity to join a high growth, M&A-oriented PE portfolio company and work in a highly entrepreneurial environment. The M&A Counsel will partner with Amynta’s internal M&A team to advance the company’s ambitious strategic growth initiatives, while also working closely with senior leadership and business unit leaders to support the company’s commercial objectives. The position requires a motivated, collaborative team member with a strong ability to partner with different constituencies and a commitment to ensure excellence and consistency in legal counsel across Amynta. Provide strong transactional legal advice to the M&A team and senior...
Amynta Group New York, NY, USA Full Time
Voya Financial
05/19/2025  
Sr Customer Services Rep- Retirement
Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...
Voya Financial New York, NY, USA Full Time
Amynta Group
03/22/2025  
VP Casualty Treaty
We’re thrilled that you are interested in joining us here at the Amynta Group! Vice President (VP)-Underwriting is responsible for producing, underwriting, managing and retaining profitable business for the company. The primary objective of the VP-Underwriting is to underwrite, maintain and grow the Brit portfolio in accordance with the business plan, strategy, authority levels, company policy and regulatory environment for a specific product and/or line of business. VP-Underwriting reports directly to the Senior Vice President (SVP) with shared responsibility for the underwriting performance for the respective product line at Ambridge. Working in conjunction with the SVP, VP-Underwriting is expected to plan and implement activities within their team to ensure BGSU meets is underwriting business objectives Underwriting Provide advanced technical expertise with service of new and existing clients through cross-selling opportunities, account development, execution of...
Amynta Group New York, NY, USA Full Time

 

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