351 service leader jobs found in New York

We are seeking a strategic, collaborative, and innovative leader to drive Service and Operational Strategy for Financial Protection and Retirement Solutions (FPRS).  In this role, you will report to the Head of Operational Solutions, and will help shape the roadmap and vision for new business and inforce service, across operations and contact center functions, with a focus on improving customer experience, scalability, and efficiency. This role will identify and advance opportunities across automation, digital and self-service capabilities, differentiated service models, AI-enabled operations, workforce optimization, process redesign, and potential outsourcing models. Key Responsibilities Assess current-state operations, customer journeys, channel performance, service demand, and cost drivers to identify transformation opportunities. Lead the evaluation and prioritization of automation, digital containment, workflow optimization, and AI-enabled solutions that improve...

Job Description About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more. In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: Acrisure is seeking a Personal Lines Account Manager to support our growing Client Service Center. This position offers a dynamic opportunity to contribute to client success through strategic consultation, effective relationship management, and the...

Corporate Secretary Operations & Technology Analyst About the Role As a member of the Service Delivery team within the Global Legal, Compliance & Regulatory organization, you will support entity management and drive a culture of strong data reporting and data integrity.   Key Responsibilities Serve as primary System Administrator for AIG’s entity management system owning all technical system administrator functions, including data quality, integrity and reporting Partner with GLCR Technology and Corporate Secretary clients to create and implement technical solutions to support business processes, including business process enhancements Review functional specifications, create detailed technical design and technical specifications, and oversee all testing activities Analyze entity data for inconsistencies, troubleshoot and find and implement workable, sustainable solutions Lead the technical deployment of platform maintenance releases and...

Associate Actuary - Retail Excess Casualty At AIG, we are reimagining the way we help customers to manage risk. Join us as an Associate Actuary – Retail Excess Casualty to take on key responsibilities within a world-class actuarial function. Make your mark in Actuarial Our Actuaries are on the front lines, quantifying risk, pricing insurance and reserving losses for AIG’s major insurance operating companies, globally. We collaborate with Finance, Claims, Operations, Marketing and Risk Management, among other functions. As an AIG actuary, you will be challenged and encouraged to reach your greatest potential to help improve how we predict, manage and mitigate risk. How you will create an impact We are seeking an actuary with industry expertise to support the Pricing function within our Retail Excess Casualty segment.  The position involves profitability analysis/ deep dive, rater development and maintenance, large accounts pricing review, monthly business KPI reporting,...

Supervising Actuary - Foreign Casualty At AIG, we are reimagining the way we help customers to manage risk. Join us as a Supervising Actuary - Foreign Casualty to take on key responsibilities within a world-class actuarial function. Make your mark in the Actuarial Team As an actuary at AIG, you will be challenged and encouraged to reach your greatest potential. Every day will bring new opportunities to stretch your analytical and problem-solving skills as you improve how we predict and mitigate risk. Our actuaries are on the frontlines, quantifying risk, pricing insurance and reserving losses for AIG’s major regulated and rated insurance operating companies globally. Our actuaries support AIG’s businesses and are responsible for technical pricing, product development analytics and performance measurement. How you will create an impact We are seeking a senior pricing actuary to support our Foreign Casualty business.  The actuary will : Help elevate the technical...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description As a Field Auto Adjuster, you will play a crucial role in our Auto claims handling process by writing estimates directly at customer homes, repair shops, or tow yards. Your job will involve a variety of customer/shop interactions, including face-to-face, virtual, and written communication, as you assess and finalize estimates. With a diverse range of workstreams, including repairable estimates, total loss assessments, and virtual inspections, you will enjoy a dynamic and engaging work environment. You must live in/near the Buffalo, NY...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description As a Field Auto Adjuster, you will play a crucial role in our Auto claims handling process by writing estimates directly at customer homes, repair shops, or tow yards. Your job will involve a variety of customer/shop interactions, including face-to-face, virtual, and written communication, as you assess and finalize estimates. With a diverse range of workstreams, including repairable estimates, total loss assessments, and virtual inspections, you will enjoy a dynamic and engaging work environment. You must live in/near the Albany, NY...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description As a Field Auto Adjuster, you will play a crucial role in our Auto claims handling process by writing estimates directly at customer homes, repair shops, or tow yards. Your job will involve a variety of customer/shop interactions, including face-to-face, virtual, and written communication, as you assess and finalize estimates. With a diverse range of workstreams, including repairable estimates, total loss assessments, and virtual inspections, you will enjoy a dynamic and engaging work environment. You must live in/near the Syracuse NY...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Under limited supervision, the Consultant II is responsible for investigating, negotiating, and settling complex property damage and liability insurance claims. The individual travels to the loss site to conduct a thorough analysis. You’ll wear a few hats to fill a few roles throughout your day that all require a level of experience. The Customer Service Expert – you’ll live into Allstate’s Claims Culture by caring, empowering, and restoring, and you will accomplish that by being compassionate, clear, and a committed partner in...

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance.  We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture.  As a member of AXIS, you join a team that is among the best in the industry. At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.  All qualified applicants will receive consideration for employment without regard to any protected characteristic, including age, color, disability, ethnicity, gender identity, marital status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or...

Overview Good Things Start Here.    Good things are happening at Berkshire Hathaway GUARD Insurance Companies- and you can be part of it! We are an A+ (Superior) rated, nationwide Property & Casualty insurer backed by Berkshire Hathaway. With supportive leadership, collaborative teams, and opportunities to grow, GUARD is a place where people build meaningful, long‑term careers Responsibilities The Vice President of Retail Distribution is responsible for leading GUARD's national retail agency distribution organization. This leader will oversee a regionalized field team of approximately 40 distribution professionals serving nearly 5,000 appointed agencies nationwide and will be accountable for strengthening agency partnerships, driving profitable growth, and advancing GUARD's retail distribution strategy. As a key member of GUARD's Distribution leadership team, the Vice President will work closely with leaders...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Begin your career with Nationwide on October 12, 2026 — recognized as one of the Fortune Top 25 Best Companies to Work For! Training We invest in your success. Beginning  October 12 , you’ll take part in our award‑winning  21‑week training program  designed to build a strong foundation for a long-term career. Training will take place  virtually , Monday through Friday,  8:00 AM – 4:30 PM CST .100% attendance is important due to the amount of material...

RT Specialty, a division of Ryan Specialty, is a leading wholesale distributor of specialty insurance products and services. Our experienced brokers are specialized in property, casualty, professional lines, transportation and workers’ compensation, providing creative solutions to retail brokerage firms. We define ourselves through our superior execution on behalf of our clients, which has established us as a leader in the industry. Position Summary The Brokerage Operations Coordinator is responsible for providing operational support to the brokerage team by efficiently handling day-to-day operational tasks. The role contributes to the seamless functioning of daily operations, ensures compliance with regulations, and facilitates effective communication within the brokerage team. They work closely with brokers to ensure timely transaction completion through paperwork processing and coordinating with other departments in the firm. What will your job entail? Job...

RT Specialty, a division of Ryan Specialty, is a leading wholesale distributor of specialty insurance products and services. Our experienced brokers are specialized in property, casualty, professional lines, transportation and workers’ compensation, providing creative solutions to retail brokerage firms. We define ourselves through our superior execution on behalf of our clients, which has established us as a leader in the industry. Position Summary The Account Executive is responsible for managing the day-to-day servicing and renewal lifecycle of client accounts, including policy submissions, renewals, endorsements, and client support. The Account Executive also works closely with brokers and carriers to ensure accurate policy administration, timely renewals, and strong client service. The position requires strong attention to detail, the ability to manage multiple accounts, and comfort working with insurance systems. What will your job entail? Account Management...

The Planning Team Leader for Guardian Wealth Partners (GWP) is a strategic leadership role responsible for building, leading, and scaling a high-performing advisor team within Guardian’s fee-based Registered Investment Advisor platform. In addition to overseeing the GWP Planning team and client delivery, this leader will play a critical role in developing and executing the client acquisition go-to-market strategy for Guardian Wealth Partners, including target client segments, referral pathways, distribution partnerships, and scalable engagement models. This individual will own the end-to-end acquisition, growth and retention strategy for prospects and clients originating from other Guardian business lines, with accountability for converting qualified opportunities into long-term advisory relationships, delivering differentiated client experience, and building servicing models that support retention, and deeper engagement. The role will partner closely with Group Distribution and...

Established in 2021,   Independence Pet Holdings   is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.   We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.  Doubtless Pet Insurance is hiring for a Head of Payment Services based in our New York City office This is a hybrid role with 2-3 days/week in office Position Overview The Head of Payment Services leads the global strategy, controls, and day-to-day operations of the merchant acquiring and payment...

Established in 2021,   Independence Pet Holdings   is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.   We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.  Doubtless Pet Insurance is hiring for a Head of Payment Services based in our New York City office This is a hybrid role with 2-3 days/week in office Position Overview The Head of Payment Services leads the global strategy, controls, and day-to-day operations of the merchant acquiring and payment...

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Fully remote Life Underwriting role. Job Description Summary Our underwriters work hard to provide the exceptional customer experience for which Nationwide is known. Actively engaging with our firms and financial professionals to get to know their clients and their needs builds our understanding of the market, what is needed to win business and put our best offer out first. If you thrive working autonomously, making decisions on a variety of impactful issues and continuing to learn and adapt...

Description Senior Manager, Digital Strategy  Huntington Bank  |  Consumer & Regional Banking   The Consumer & Regional Banking Digital Strategy team is responsible for providing strategic and business planning leadership and support across businesses and functions within Consumer & Regional Banking. The Senior Manager, Digital Strategy is a critical leadership role responsible for translating digital strategy into actionable portfolio decisions, ensuring the segment's digital investments are well defined, strategically aligned, sequenced, and valued to maximize business impact.  This role leads a cross functional team and serves as a central orchestrator between business leaders, product managers, technology, and finance. The Senior Manager will drive near-term portfolio management decisions—recommending roadmap execution sequencing and facilitating executive decision forums to secure...

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. Job Title : VP, Operations – Financial Lines/Professional Liability/Crisis Management Department : CC1370 – Underwriting Operations Reports to : Business Unit Leader/ VP, Head of Casualty Operations Position Overview: The VP of Operations is responsible for leading and optimizing the operational processes that support the Casualty Lines underwriting profit centers. This role will collaborate cross-functionally with underwriters, IT, finance, compliance,...