25 technical support engineer jobs found in New York

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Sr. Staff Machine Learning Engineer – AI Agent Platform Position Description GEICO is seeking an exceptional Sr. Staff ML Engineer to join our AI organization. You will serve as a technical leader and key architect for GEICO's virtual assistant platform that elevates productivity for 30K+ internal associates and the customer experience for millions of policyholders. Sr. Staff AI Agent Platform...

Description Join our US Power team and play a key role in supporting the underwriting of conventional power and renewable energy risks across both operational facilities and construction projects.   We’re looking for a technically strong and commercially minded professional to conduct on-site and desktop risk assessments and provide expert support to our Underwriting and Claims teams. This role is critical in helping evaluate complex power generation and renewable energy risks, enabling informed underwriting decisions and supporting effective claims mitigation strategies.   What you’ll do:   Perform on-site risk engineering surveys and desktop reviews for conventional power and renewable energy risks. Assess operational plants and construction projects, including complex and large-scale exposures. Deliver clear, actionable risk assessments to support accurate and profitable underwriting decisions. Provide technical guidance and...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in New York City and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.  Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our...

Overview     We are   seeking   a highly motivated   Senior Engineer   to join our team. In this role, you will   be a part of shaping Guardian’s most critical customer-facing digital experiences ,   u tilizing   various frameworks such as   React,   Next   and   Node. This position requires technical   familiarity with building scalable, performant w eb   applications in   AWS,   working   collaboratively   with a team of   engineers ,   collaborating with   business leaders,   UI/UX,   data   and   leadership   to   create best-in-class experiences for our customers .    What you will get to do:     Be Creative  - have the freedom to innovate,   modernize   and create technical solutions to solve complex business problems   Be Collaborative   - work with product and design to deliver robust user experiences.    Be Precise   - understand the...

At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care—and we bring those experiences with us to work in serving our millions of policyholders each day.  We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism. Our...

This is a senior‑level role designed for a ServiceNow Risk Management expert who not only delivers high‑quality solutions but also maintains strong awareness of ServiceNow’s product roadmap, upcoming IRM capabilities, and industry best practices. The individual will actively engage with ServiceNow product teams, stay ahead of platform innovations, and help Guardian assess how emerging features can strengthen our ERM capabilities. You will partner closely with business stakeholders, ServiceNow platform engineering, enterprise architecture, data teams, and risk domain leaders to shape the evolution of our risk technology ecosystem. The position reports to the Head of Enterprise Risk Technology and operates as part of a senior development group responsible for delivering, maintaining, and advancing Guardian’s risk management applications on ServiceNow. You will drive improvements in configuration standards, system reliability, performance, and automation. You serve as a mentor to...

Overview We are seeking a highly motivated Technical Lead / Lead Software Engineer to join our team. In this role, you will be a part of shaping Guardian’s most critical customer-facing digital experiences, utilizing various frameworks such as React, Next and Node. This position requires technical familiarity with building scalable, performant web applications in AWS, working collaboratively with a team of engineers, collaborating with business leaders, UI/UX, data and leadership to create best-in-class experiences for our customers. What you will get to do: Be Creative - have the freedom to innovate, modernize and create technical solutions to solve complex business problems Be Collaborative - work with product and design to deliver robust user experiences. Be Precise - understand the business goals behind every feature and create a solution that can deliver Be Awesome - launch products that you can be proud of What you bring to the table: 10+ years of...

Are you ready to shape the future of intelligent automation? We’re seeking a visionary AI Engineer to join our high-performing team. In this pivotal role, you’ll lead the development, deployment, and ongoing optimization of cutting-edge AI and Generative AI solutions that drive innovation and operational excellence across the enterprise. You are: A self-starter who can work independently and as part of a team to implement and operate new technologies that help Guardian Life advance its Automation & Artificial Intelligence objectives. Driven by a desire to deliver outstanding customer service and a rock-solid stable automation platform, you will be successful through successful operation of our automation platforms. You have: Bachelor’s degree or equivalent in Computer Science, Computer Engineering, Computer Applications, Information Systems or Information Technology 7+ years of experience in working with AWS Services, Enterprise Architecture best practices,...

As Lead Enterprise API & Platform Engineer, you will lead the design and delivery of enterprise technology platforms with a focus on API-first architecture, AI-native enablement, and modernization. You will develop and execute the key technology components of the API Hub Services and ensure alignment with Guardian’s emerging API centric modernization strategy. You will work closely with other principals and senior strategic leaders to drive alignment with overall enterprise business and technology strategy and will guide engineering organizations to continually improve engineering practices and implementation outcomes. You are A results-oriented technical leader skilled at turning concepts into scalable solutions. Collaborates well across teams to ensure excellent delivery. Passionate about new technologies and improving developer experience. Self-driven, with strong technical leadership and a focus on process and quality. You Will ·        Lead API and...

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Geico is looking to hire a Principal Marketing Scientist to join the Marketing team in leading complex data analysis of large datasets and development of statistical marketing measurement methodologies to drive business decisions, identify actionable insights, and create specific business value through deployed solutions.  This team works closely with Marketing Partners, Technologists, and Engineers. This...

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Staff Machine Learning Engineer, AI Agent Platform The GEICO AI Agent Platform team is seeking an exceptional Staff ML Engineer to build the next generation enterprise AI Agent OS and SDKs. You will design, implement, and maintain scalable backend systems that enable business, product, and engineering teams to build, test, and deploy their own AI agents & workflows. In 2026, the agentic AI landscape is...

Overview Data Modeler - P&C Experience Required   About us: Good things are happening at Berkshire Hathaway GUARD Insurance Companies. We provide Property & Casualty insurance products and services through a nationwide network of independent agents and brokers. Our companies are all rated A+ “Superior” by AM Best (the leading independent insurance rating organization) and ultimately owned by Warren Buffett’s Berkshire Hathaway group – one of the financially strongest organizations in the world! Headquartered in Wilkes-Barre, PA, we employ over 1,000 individuals (and growing) and have offices across the country. Our vision is to be a leading small business insurance provider nationwide.   Founded upon an exceptional culture and led by a collaborative and inclusive management team, our company’s success is grounded in our core values:  accountability, service, integrity, empowerment, and diversity. We are always in search of talented...

MSIG USA continues to grow!  Company Overview: MSIG USA is the US-based subsidiary of  MS&AD Insurance Group Holdings, Inc. , one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks. Summary The Product Owner serves as the key bridge between Product Development, Underwriting, and Technology, ensuring that solutions effectively support insurance product development, forms authoring, filing workflows, and broader underwriting-domain processes in the Commercial P&C insurance space. This role owns the product vision and roadmap for capabilities that support the end-to-end product development lifecycle while also enabling shared workflows, cross-functional collaboration, and operational...

The Enterprise Data Solutions & Operations (EDSO) team within the Digital & Technology (D-T) function is looking to staff a Head of Data Solutions (the ‘Role’) for our FPRS/CSWM line of business. This role will work closely with core FPRS/CSWM business value streams (e.g., distribution mgmt., shop, purchasing, service, claims, etc.) to define, shape, prioritize and lead the delivery and evolution of key data and information product (‘Products’) solutions supporting business objectives. More specifically, this role will drive the capture and planning for new demand of features and/or enhancements to Guardian’s data Products as articulated by key business leaders from one or more key value stream and/or the respective FPRS/CSWM FP&A functional BI leader. These data Products include everything from consumer-facing analytics (reports/dashboards), to inter/intra-application data services (APIs/extracts/shares), to data services supporting AI/GenAI automation, to the...

Lead, Cyber Security Assurance Testing The Lead, Cyber Security Assurance Testing is a working‑lead / “player‑coach role” within Guardian’s Cybersecurity Assurance organization. This role includes formal people management responsibility for a small number of senior engineers, with a focus on operational and tactical planning ,execution, and reporting, contributing to strategic planning, and accountable for project and program outcomes. The role is structured roughly as: ~60% leadership, coordination, and program execution ~40% hands‑on technical contribution and research This position leads through influence, technical credibility, and ownership. It is designed for an experienced security professional who demonstrates ambition, strong execution discipline, and the potential to grow into broader leadership over time, while remaining close to the work today. The role supports and helps evolve Guardian’s Application Security Testing, Ethical Hacking (Red Team), and...

Associate Actuary - Professional Lines Pricing - Lexington At AIG, we are reimagining the way we help customers to manage risk. Join us as an Associate Actuary - Professional Lines Pricing - Lexington to take on key responsibilities within a world-class actuarial function. Make your mark on the Actuarial Team Our Actuaries are on the front lines, quantifying risk, pricing insurance and reserving losses for AIG’s major insurance operating companies, globally. We collaborate with Finance, Claims, Operations, Marketing and Risk Management, among other functions. As an AIG actuary, you will be challenged and encouraged to reach your greatest potential to help improve how we predict, manage and mitigate risk. AIG Lexington Insurance Company is a leading U.S.-based surplus lines insurer. For more than 50 years, Lexington has provided innovative and flexible solutions to companies and organizations of all sizes – from Fortune 100 corporations to small and middle market...

Established in 2021,   Independence Pet Holdings   is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.   We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.  Job Summary: IDEA (IPH Data & Enterprise Analytics) is IPH’s enterprise data organization responsible for building and operating the data platform, governance framework, and analytics capabilities that power decision-making across all brands. The team brings together experienced data leaders and...

Established in 2021,   Independence Pet Holdings   is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.   We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.  Job Summary: IDEA (IPH Data & Enterprise Analytics) is IPH’s enterprise data organization responsible for building and operating the data platform, governance framework, and analytics capabilities that power decision-making across all brands. The team brings together experienced data leaders and...

Overview Good things are happening at Berkshire Hathaway GUARD Insurance Companies. We provide Property & Casualty insurance products and services through a nationwide network of independent agents and brokers. Our companies are all rated A+ “Superior” by AM Best (the leading independent insurance rating organization) and ultimately owned by Warren Buffett’s Berkshire Hathaway group – one of the financially strongest organizations in the world! Headquartered in Wilkes-Barre, PA, we employ over 1,000 individuals (and growing) and have offices across the country. Our vision is to be a leading small business insurance provider nationwide.   Founded upon an exceptional culture and led by a collaborative and inclusive management team, our company’s success is grounded in our core values:  accountability, service, integrity, empowerment, and diversity. We are always in search of talented individuals to join our team and embark on an exciting career path!...